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I had bought the original IntelliMouse Explorer way back when it first came out; when it came with a lifetime warranty. To make a long story short, I am now on my third mouse (4.0), and it is just about dead. Sometimes I have to click 10+ times before the click is recognized. This makes computing very frustrating, let alone gaming.
Now to my main problem. In the past, I always had a very easy time dealing with the MS warranty, and it was the only part of MS that I felt I could confidently reccommend to people. This seems to be over now. I have searched their site for hours trying to find out what to do to get my mouse replaced, and found absolutely nothing.
The process was different the two times I have done it in the past. The second time required more information, presumably because of all the people picking up the 1.0 really cheap and immediately claiming it was broken to get the new version. It was still a quick and easy process though, just more trackable. Now they seem to have done away with it entirely.
I was wondering if any of you know how I can go about getting my mouse replaced asap. I am getting much more efficient at using the keyboard to do everything though...
Now to my main problem. In the past, I always had a very easy time dealing with the MS warranty, and it was the only part of MS that I felt I could confidently reccommend to people. This seems to be over now. I have searched their site for hours trying to find out what to do to get my mouse replaced, and found absolutely nothing.
The process was different the two times I have done it in the past. The second time required more information, presumably because of all the people picking up the 1.0 really cheap and immediately claiming it was broken to get the new version. It was still a quick and easy process though, just more trackable. Now they seem to have done away with it entirely.
I was wondering if any of you know how I can go about getting my mouse replaced asap. I am getting much more efficient at using the keyboard to do everything though...
