microsoft sharepoint help

[goodcooper]

not exactly sure if this is in the correct spot, but i'm sort of a sharepoint noob, i'd like to learn how to set up a system in sharepoint that allows certain users to put in a request, say for maintenance, and then have that request be approved by managers before it gets to a person who's job it would be to call for maintanence, and show the processes, allow people who manage all of these people to run reports and things...

pretty sure this is called a "workflow", but my searches on those subjects are showing something very different, having more to do with document collaboration on projects and etc (sorta the point of sharepoint)

anybody know wtf i'm talking about, or know where i can learn about this sort of setup?

i'd like to set up a couple systems like this, also maybe create a IT ticket system in sharepoint too...

 

[maxedoutcc]

What you're referring to is available out of the box MOSS(or sharepoint server) and its called a three state workflow. Here is an MS office article on the concept

http://office.microsoft.com/en-us/w...p/use-a-three-state-workflow-HA010154431.aspx

 

[goodcooper]

that's it.... great article, thanks so much!

kind of confusing to read, but i'm going to start playing around with it

 

[maxedoutcc]

no problem glad I could help, if you aren't on the developer track you can check out this site for a load of great common use concepts in sharepoint, it was formally endusersharepoint.com

https://www.nothingbutsharepoint.com/sites/eusp/Pages/default.aspx

 

[webdes03]

http://sharepoint.stackexchange.com is another great resource. There's a lot of SharePoint Devs and Consultants (myself included) that spend quite a bit of time there.

You can also tweet with the hashtag #SPHelp.