McAfee Update Hoses Customers

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McAfee's latest update: a.) leaves your computer unprotected. b.) renders you computer useless. c.) cuts off your internet connection. d.) all of the above.

A buggy update released last week by security vendor McAfee for its consumer and enterprise antivirus products, left the computers of its customers unprotected and, in some cases, unable to access the internet. The incident affected both home and business users.
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If it cuts off the net connection, I'd imagine that computer is fairly safe from picking up anything new. :D
 
So does McAfee call up their customers, or do they release another internet patch to fix it... which you cannot get cuz it cuts off the internet connection.
 
I bet Norton sues then for copyright infringment. Those options were invented by them I believe.
 
All of this has happened before, and all of this will happen again.

McAfee is the harbinger of death, they will lead mankind to their doom
 
umm.. this was last weekend.

Anyway, we use Mcafee, and the 3 sites that I manage didn't have a single problem with this so called buggy update.

To me, it really looks like it had something to do with some of the main Mcafee software on affected machines not being up to date.
 
You would think after the many, many times that this has happened in the past at McAfee. They would change their internal testing procedures.
"Hey Phil, did you test the new patch yet?" "Yep. I sure did Steve. I tested it on my Laptop last night everything was fine." "Ok Phil, then push that puppy out."
 
/facepalm

Wonder what will happen when this software gets moved to chip level...
 
Term-X said:
Umm... de ja vu? :confused:

Didn't they already do this before?
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Not the first time, and probably not that last...
Hopefully this will cause more companies to finally drop McAfee, as it always gives us more trouble than any other AV software.
 
This is super latepass....

AT&T has been warning customers of this issue since early this week.

Already had a few PCs come into our shops because of it as well.
 
I used McAfee long ago only because it came free with my ISP,and regretted it. Not only was it terrible at stopping viruses,it caused it's own problems with bad updates,program conflicts,and slow boot ups. I find the combination of MSE and Malwarebytes works just fine.
 
SGTGimpy said:
You would think after the many, many times that this has happened in the past at McAfee. They would change their internal testing procedures.
"Hey Phil, did you test the new patch yet?" "Yep. I sure did Steve. I tested it on my Laptop last night everything was fine." "Ok Phil, then push that puppy out."
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There is no need to spend money on actual testing procedures so long as suckers continue to pay them money.
 
Sounds like the professional brown nosers at McAfee will need to kick it up a notch. The execs at various companies at can only handle so much bitching and moaning before making up their mind not to renew their license.

I'm surprised these AV companies don't do more testing on their updates. You can only mess up people's machines so much before they start to hate you.
 
I'm glad I don't work for these jackasses anymore. I couldn't stand their management style any longer. Rant aside, I'm not at all surprised this happened again. :D
 
cyclone3d said:
umm.. this was last weekend.

Anyway, we use Mcafee, and the 3 sites that I manage didn't have a single problem with this so called buggy update.

To me, it really looks like it had something to do with some of the main Mcafee software on affected machines not being up to date.
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In Steve's defense, McAfee probably only just informed him because they've knocked themselves offline and spent the week trying to figure out how to get back online.
 
When I worked for a Fortune 500 that ran McAfee in house, we had it shut down the whole company 4 times (during my time there). I have no idea what Faustian deal they struck with the Exec VP that bought the software, but I started updating my resume the day he came back from a "conference" and announced we where now using McAfee.
 
It will make your computer so safe that it saves you from yourself.
 
This shit is ridiculous.

Over a week later since they first release the patch that's fucking people up, they are still putting that same patch out.

I am getting tons of calls from customers who's internet was working fine on friday morning but friday afternoon and today its not working. All have Mcrappee.
 
And just think, people are PAYING for this level of ineptitude. Genius!
 
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