• Some users have recently had their accounts hijacked. It seems that the now defunct EVGA forums might have compromised your password there and seems many are using the same PW here. We would suggest you UPDATE YOUR PASSWORD and TURN ON 2FA for your account here to further secure it. None of the compromised accounts had 2FA turned on.
    Once you have enabled 2FA, your account will be updated soon to show a badge, letting other members know that you use 2FA to protect your account. This should be beneficial for everyone that uses FSFT.

Maxtor and RMA's

C

CoRPS

[H]ard|Gawd
Joined
Feb 19, 2004
Messages
1,389
On Black Friday, I bought 4*60GB Maxtor HardDrives from CompUSSR. Some of you may remember that deal. Anyway, when I first got them, I opened the first, and tried to install windows. Didn't work. Opened the second and tried to install Windows. Didn't work. Opened the third and tried to install Windows. Didn't work. I said 'FUCK!' and figured my motherboard was b0rked. I mean, what the hell are the chances of 3 new HDD's bieng broken?

So, I went out and bought a new (POS) motherboard, and tried to install Windows on the 3 opened HDD's. Didn't work. At this point, 'Mother FUCKER!' was running through my head, several times. I figure, what the hell, let's open the fourth HDD. I open it and try to install Windows. It worked.

So now I have 3 dead HDD's and I'm wondering how Maxtor is on returns/RMA's.

Cliff Notes:
- Bought 4 HDD's
- Opened and tried installing 3 of the HDD's (Didn't work)
- Sprayed some cheap perfume on my PC so it'd smell like the dirty French Whore that it was.
- Is Maxtor any good with returns/RMA's?
 
Just call them ... it's painless ... although you'll have to give them your CC if you want to cross ship ...
 
Yeah I guess you're right. Any idea on about how long it'd take for them to get the packages to you?

Do you think they'd ship me the 3 HDD's, and then when I get themj, put the 3 old ones in the boxes and ship them off? (The boxes they originally came with will be a pain in the ass to ship, as the way you open them was to tear along a perferated (sp?) line on the top of the box)
 
Could you clarify what is meant by "didn't work"? What happened? All power and data cables were connected properly? Usually I forget a cable :) Data channel was set to Enabled in BIOS?
 
Did you run the disk utility? It will help you with the RMA process ... Unless of course they're DOA ...
 
Haha...I thought that story was pretty funny.

I've had to RMA a few Maxtor HD's and it's always been painless.

You can use this link on Maxtor's site to do the RMA online. Choose the cross-ship to have them send you the drives first (usually arrive in a few days), and then you just send the borked HD's back in the boxes that they used for the replacements.

They never debit your card for the cross-ship unless you take over a month to do the RMA.
 
They didn't work as in they woulnd't let me install Windows. They are fucked, I've tried several machines, none work.
 
You must log in or register to reply here.
Back
Top