Major problem with Keyboard and Mouse

[TechStuey05]

Hi I've had my computer for about 9 months with no real issues. Yesterday the keys on the keyboard as well as the mouse got messed up. This issue is very hard to explain.

When I click using the mouse I get an entirely different option, when I try to open a program it opens as properties instead of the program. I have to right click on the mouse to get the option "open" in order to open a program.

When I select a photo to open, it selects several photos even though I only selected one. When I clicked the keys on the keyboard instead of just the letter K being typed I would get Ki/.

When I clicked a key instead of one letter typing, several would. If I typed the letter P, I would get PJK. Recently though no letters will type on the keyboard, Although if I click the letter g then control panel would open, if I click another letter my browser will close.

I cant seem to have any control over my computer. I had to type this on my other computer in my room. I've uninstalled the mouse as well as the keyboard drivers, I've unplugged the mouse and keyboard with the same issue.

I've plugged in a spare mouse and keyboard with the same issue. Is there some way to reset the keyboard and mouse settings? Could this be a virus or spyware, my computer has always worked fine until yesterday

Can anyone please help me, I'd greatly appreciated.

 

[engiNURD]

Wow... weird... USB kb/mouse? If so, reinstall your USB drivers. Delete the USB root hub from device manager and reboot... upon restart, windows should reinstall the drivers. If that doesn't work, do it again, but before loading windows, go into your BIOS and disable all USB, then boot into windows. No drivers should be reinstalled. Reboot, re-enable USB in BIOS, and load windows. You could also try other USB settings before disabling it completely, like legacy support disabled or enabled, usb keyboard/mouse enabled disabled, etc.

If its PS2, make sure the connectors/receptacles are clean? not sure what to do here, lol. If it comes down to it, you can always do a repair installation. Boot to the windows CD, proceed as if you were installing. Setup should detect your old installation and offer to repair it.

 

[TechStuey05]

Thanks for the response, It's a USB Mouse and Keyboard. I performed a spyware scan using Spybot search and destroy but nothing was found except several cookies.

The keyboard stopped typing completely but the mouse works fine now. What's strange is that when I hit a button on the keyboard it somehow effected the mouse, I can only right click, left click stopped working.

I went into device manager and I noticed two USB root hubs, I uninstalled the top one first which disabled the mouse, afterwards I restarted the computer and the mouse turned on. Uninstalling the top USB root hub had no effect on the keyboard.

So I uninstalled the bottom USB root hub, afterwards I decided to plug in my spare keyboard again, it installed the drivers and that keyboard now works perfectly. I'm finally able to type again, maybe my keyboard went bad or something.

I hope that it was the keyboard that went bad and not my computer because the spare works fine right now. Should I try plugging my keyboard back into the pc? Could it cause issues once again?

I'm going to have to go to the store now and purchase a new keyboard. Again Thanks for the help.

update: I plugged the keyboard back into the computer, the drivers begain installing, right after that my mouse froze. Then it began to work again but the keys on the keyboard wouldn't type.

So I uninstalled the USB root hub again and plugged the spare keyboard back into the computer and it works fine. I'm typing on it right. Anyone know why this happened?

 

[engiNURD]

No idea why. Glad you got a working keyboard.

 

[TechStuey05]

No idea why. Glad you got a working keyboard.

Yep, I can't keep it hooked it up permanently though since it's my mom's keyboard. I'll be going down to best buy to purchase a new one today. I'll let you know if I still have issues. I was using Snagit the day the keyboard started acting weird. I was assigning keys to snagit for full screen capture. I'm not sure if that would have caused the issue though. I've been using Snagit for years.