Lock Up Issue with all games

B

Benie

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Joined
Mar 30, 2009
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62
Ok. I don't know how I'm going to be able to explain the entire thing about this, because this has happened for months now.
Lets see...how should I start? Well. I guess with my specs;
OS: Windows XP Home (SP3)
CPU: AMD Phenom 9550 @ 2.20GHz, Quad-Core
Memory: 2GB DDR-2
Video: nVidia Geforce 9500GT
Audio: siig Soundwave 7.1 PCI
Monitors;
Primary and Secondary: Acer AL1716 17" @ 60 Hertz each, running @ 800x600 each

Alright. As I stated, this issue has been happening for sometime. I can play for up to 1 minute, 5 minutes, 1 hour, several hours, and even a whole day or two, and suddenly everything freezes and I can hear my sounds looping, forcing me to reach over and hit the Emergency Shutoff switch on the back of my computer(what I have been calling it).
It seems to only do it in a game, and only when ingame. When in Windows, it runs just fine.

I have done everything I can that doesn't cost money. Virus scans. Memory scans. Video card and other hardware driver updates. Defragging. CHKDSK... nothing fixes it.

I have also replaced my 350W PSU, with a no-named 500W PSU(which I'm planning to replace one of these days with a name branded one), bought new monitors.. thinking my current ones are overheating, reinstalled Windows, and reformatted my secondary drive. Even had my computer scanned with a diagnostic, finding nothing wrong. And it just keeps happening.
Also, it's not overheating. I've ran CPUID Hardware Monitor, SpeedFan, and Everest Ultimate Edition. All temps are within normal, acceptable levels on idle and on load.

I'm running out of options on what it could be. My guess could be the video card, or something else. I just don't know.
It's not the fact that getting a video card may fix the issue. It's the fact I don't know what card to get. I suck at hardware comparing.

I feel like I made a grave mistake getting new hardware back in 2008. I have wasted so much money on things that haven't worked. :(


If you guys need anymore info in order to isolate my issue, I'll do my best to provide it.
 
Hmmm, very similar problem i had long time ago. Try removing your sound card. If the problem continues, probably just a bad memory stick.
 
The sound card is brand new. I installed it while the lock up issue was still happening.
 
what are the temps on the graphics card? it really sounds to me that something is overheating.. if the temps are truely fine.. then it sounds to me that the cards dying or about to completely die soon..

to be honest there are a lot of other things it could be.. have you tried running prime95 small FFT's(test cpu only), large FFT's or blend test(tests cpu and ram), and also try running furmark just to see if it really is the graphic card causing it.. if its the graphics card it should lock up almost instantly running furmark.. since furmark will push that card much further then any game could possibly push it..

if the system locks up running large FFT's or blend test.. then you need to run memtest86 and check the ram..

also the reason you are wasting so much money is because you are looking to far into the problem.. instead of starting with the pure basics and testing the hardware its self.. you are assuming its the outside hardware like monitors.. which a monitor well NEVER cause a system to lock up.. and there is absolutely no possible way 2 monitors would suffer from the exact same problem at the exact same time.. a simple prime95 or furmark test would of saved you a ton of money..
 
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I wish I posted this thread sooner if I knew what your response was going to be. I never saw so many possible tests I could do for my hardware to see what is really causing this.

I'll google these things and see what I can do.
 
sounds like drivers to me. I would format windows and re-install everything.

probable issues
1) CPU overheating
2) GPU overheating / dying
3) RAM

Other possible
1) hard drive
2) motherboard
 
TheResidentEvil said:
sounds like drivers to me. I would format windows and re-install everything.

probable issues
1) CPU overheating
2) GPU overheating / dying
3) RAM

Other possible
1) hard drive
2) motherboard
Click to expand...


it could be.. but doing hardware tests is far easier then spending 2 hours backing up data and reformating..
 
Did the hardware tests... failed. Neither one of them locked up. This thing seems to be undetectable to hardware tests.
TheResidentEvil said:
sounds like drivers to me. I would format windows and re-install everything.
Click to expand...
I have already reinstalled Windows and reformatted my E drive. Didn't fix it. And I do have the latest drivers for everything.
My CPU temps are normal. And so are my GPU temps.
 
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How long did you run the test for?, i would run dual prime 95 small/large overnight and see whether it locks up and check the temps, if not then it probably isnt the cpu.

For the ram you can run memtest for a few hours and see if it produces any errors.

As for the video card, you could test it in another machine or test another video card in your pc, that would help rule out any issues there.
 
I ran the Prime95 test for 6 hours, and the FurMark test for 5000 seconds. Both I feel are times it should've triggered a lock up.

As for testing another card, I don't have another card to test it that's compatible with this hardware, or a computer that has compatible hardware.
 
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bake your card in the oven at 387 degrees for 7 minutes:D to resoldier everything!..... jk havent tried but heard it works

I had a similar problem. everything was fine but the mouse would freeze and if there was a sound playing then it would loop for like 1 second over and over again. what can cause this is 2 things. if you have bad ram on your hardrive are just a problem with it then yoru page file which acts as system ram holding operating system and application looses connection per say which causes your computer to loosea certain percentage of its ram. as if a real ram chip died on your motherboard which made windows loose a portion of its programming which intern locks up the system.( i would back up your data)

or

your watchdog timer is kicking in becase something is getting hotter then it should even though you may not think it is. (box fan on side of case time.)
 
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I'm sorry for bumping my own thread, but my issue still isn't fixed.
Anyway, in the future I'm planning to replace my Video Card, PSU, and get a replacement C drive. This will cost just over $300.
Do you guys think that's wise to do that, or should I just start saving up for a new computer?

This hardware isn't a year old. This just isn't right. It shouldn't even be doing this! There's no link in what started it!
And please, refrain from the corny, stupid replies. Serious, helpful replies only.
 
bad video card?

I just sent MSI a card for repair because it would do the same thing. Anything 3d could be played/used from 1 minute to maybe 30 minutes before a lock up. It would happen to any computer I put the card into.
 
Sathsayin said:
which would cause the os to lockup.......... and loop until the system ram parches it....
Click to expand...
It doesn't lock up in Windows. Only when playing a game. And the damn thing is random.

Bigbacon said:
bad video card?

I just sent MSI a card for repair because it would do the same thing. Anything 3d could be played/used from 1 minute to maybe 30 minutes before a lock up. It would happen to any computer I put the card into.
Click to expand...
I cannot say the card is bad. I don't have any other compatible computer to put the card in and test it.
And the only other card I have that is compatible with my hardware is my old 9400GT. This came with my hardware.
 
I had the same issue with my new C2Q build. I about went crazy until I figured out that it was the motherboard chipset that was overheating. Sounds crazy, but it seems to be what the issue was. Just not enough air moving through the case. Might have been the RAM but I doubt it.

Before anything else, fire off an overnight run of Memtest86+. After at least 24 hours, "no errors" is the only right answer.

Lastly, if you haven't done so yet, take the cover off the side of the case and put a fan on the MoBo. I cable tied a couple of 120's on the side for the test. See if the issue replicates. In my case, that took care of it completely.
 
Running memtest86 for a whole day shouldn't be necessary. I ran it for two hours as another site said to, and I got no errors.
So it's not my RAM.
 
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can you watch movies in VLC? I had no errors all day in memtest but had unstable memory that would lock up anytime i played games or watched movies (but not every single time). Seagate seatools will check the harddrive for you. Have you loaded defaults in the BIOS? Have you taken the side of the case off and put a fan by it. You want help and people post a lot of suggestions but you dont say whether you try them or not and if they worked. You need to be methodical if you are having problems.

I would rule out temps of the gpu because the card should artifact and isnt.
 
Ok. First thing, I don't often watch movies on my computer. And when I do, I use PowerDVD.
2nd, I tried the "take off case and use a household fan" thing before, and that didn't work.
3rd, what do you mean by loading defaults in BIOS? I hardly messed with the BIOS. This is a custom computer built by a computer repair store.

I only have one Seagate hard drive. Soon to have two once I get this new 160 SATA drive installed by them. And my secondary is a Western Digital.
 
Benie said:
Ok. First thing, I don't often watch movies on my computer. And when I do, I use PowerDVD.
2nd, I tried the "take off case and use a household fan" thing before, and that didn't work.
3rd, what do you mean by loading defaults in BIOS? I hardly messed with the BIOS. This is a custom computer built by a computer repair store.

I only have one Seagate hard drive. Soon to have two once I get this new 160 SATA drive installed by them. And my secondary is a Western Digital.
Click to expand...

I understand that you have a problem with your pc and you are looking for people to help you....... FREELY NOBODY IS CHARGEING YOU A DANG THING:mad: so.... stop being so damn arrogant and take the suggestions that people are telling you.......

and reply back to each one specificly.

see you keep comeing back with arrogant answers to peoples questions becasue of 1 thing you say you already did that. well guess what bud nobody else in hear sees where you did everything to every question. you don't get to decide which ones are bad questions are good questions and reply back becasuse obviously somebody has that question for a vailid reason............... theyve had issues are have seen it before..

so with the rant aside... answer these questions are do these first..
1. how many case fans do you have???????

.2. CALL YOUR CUSTOM COMPUTER REPAIR PLACE!!!!(to see if they will look at it for free)..... and for the love of god tell us what they say.

3. run intel burn test. without a case fan on the side
then run it with a caseside off with a box fan etc.... to eliminate the possiblity of the cpu and chipset tripping the watchdog timer.

4. run a harddrive diagnotic tool on your drive.

5: How many devices hardrives cdroms, etc do you have you mentioned adding somethings howmany watts is your psu and what brand/model?


REPORT BACK YOUR FINDINGS AND TAKE PEOPLES ADVICE WERE HERE TO HELP...
 
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Seagate seatools will check any hard drive. If you go into the BIOS you can load defaults. If your local computer store built you it, take it in and ask them to help. Tell them you bought it from them and its been running really unstable ever since. They probably wont even charge you to look at it.
 
Sathsayin. There is no reason to get pissed. I'm not trying to be arrogant. I have went through this thread, and all of your questions have been answered.
Except for temps on the Video Card. I've seen it get to about 61-62C when playing Garry's Mod. FurMark sends it up to 75C, but it's still below dangerous temps.
I have monitored using SpeedFan and CPUID Hardware Monitor. All temps stay within normal levels.

I haven't ran Seagate Seatools. I will run this and scan my remaining two hard drives and see if it picks up anything.

Is there any other questions I have not answered?
 
Sathsayin said:
plain and simple its your harddrives pagefile buy a new harddrive first i told you that the data in your page file is getting corrupted.(*which is the same thing as a bad bit in memory) which would cause the os to lockup.......... and loop until the system ram parches it....

also i shouldnt have cracked a joke about it...


but read this
http://www.hardforum.com/showthread.php?t=1421792&highlight=dead+card
Click to expand...

this sounds like a pretty typical bad memory scenario to me. Whats your memory config? I'd test each stick individually on memtest86 for 8hrs+ each :(

It might also be a flakey PSU, mobo, or even a bad processor.

And you also claim your temps are good, how do you know? best way to go is to run Orthos (or whatever) and furmark at the same time and log the temperatures. It'l take 10 mins for them to hit their maximums.
 
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As for your questions, I'm unknown of my memory config. All I know it's 2GB DDR-2, and it's in the DDR-2 slot. I only have one stick.
The motherboard is brand new. It has been locking up before I got it replaced because I accidentally flashed my BIOS once.

I don't want to cook my GPU beyond the limit and have no GPU. I can't afford to pay for a new GPU if something goes wrong.
I get paranoid quite easily when I see high temps. Even if they're within "normal" temps according to another site I go to.


As for testing the RAM for 8+ hours, I doubt that will even help, as it can lockup within the first 5 minutes after launching a game.
It only does it when in the game. Not on the loading screen.
 
sirmonkey1985 said:
what are the temps on the graphics card?

have you tried running prime95 small FFT's(test cpu only), large FFT's or blend test(tests cpu and ram), and also try running furmark just to see if it really is the graphic card causing it..
if the system locks up running large FFT's or blend test.. then you need to run memtest86 and check the ram..
Click to expand...

what are your gpu temps give us a log while playing a game! if it locks up show us what the event viewer says!

Benie said:
Did the hardware tests... failed. Neither one of them locked up. This thing seems to be undetectable to hardware tests.

I have already reinstalled Windows and reformatted my E drive. Didn't fix it. And I do have the latest drivers for everything.
My CPU temps are normal. And so are my GPU temps.
Click to expand...

quit assumeing that the hardware test failed.... and that this is undetectable. and quit assumeing that the cpu and gpu temps are acceptable. posting will help us answer

Benie said:
I ran the Prime95 test for 6 hours, and the FurMark test for 5000 seconds. Both I feel are times it should've triggered a lock up.

As for testing another card, I don't have another card to test it that's compatible with this hardware, or a computer that has compatible hardware.
Click to expand...

I think you said you had a 9400gt did you test this?

Benie said:
It doesn't lock up in Windows. Only when playing a game. And the damn thing is random.


I cannot say the card is bad. I don't have any other compatible computer to put the card in and test it.
And the only other card I have that is compatible with my hardware is my old 9400GT. This came with my hardware.
Click to expand...

BlindedByScience said:
I had the same issue with my new C2Q build. I about went crazy until I figured out that it was the motherboard chipset that was overheating. Sounds crazy, but it seems to be what the issue was. Just not enough air moving through the case. Might have been the RAM but I doubt it.

Before anything else, fire off an overnight run of Memtest86+. After at least 24 hours, "no errors" is the only right answer.

Lastly, if you haven't done so yet, take the cover off the side of the case and put a fan on the MoBo. I cable tied a couple of 120's on the side for the test. See if the issue replicates. In my case, that took care of it completely.
Click to expand...

Run memetest all night. just becasue you think that a whole day shouldn't be necessary is insulting to someone trying to help memory errors don't happen within the first 2 hours 100 percent of the time.

Benie said:
Running memtest86 for a whole day shouldn't be necessary. I ran it for two hours as another site said to, and I got no errors.
So it's not my RAM.
Click to expand...

blatent arrogant answer which is why i put the smartass remark

TheResidentEvil said:
can you watch movies in VLC? I had no errors all day in memtest but had unstable memory that would lock up anytime i played games or watched movies (but not every single time). Seagate seatools will check the harddrive for you. Have you loaded defaults in the BIOS? Have you taken the side of the case off and put a fan by it. You want help and people post a lot of suggestions but you dont say whether you try them or not and if they worked. You need to be methodical if you are having problems.

I would rule out temps of the gpu because the card should artifact and isnt.
Click to expand...

answer the dudes questions he had similar problem and also thinks your not anwering questions

Benie said:
Ok. First thing, I don't often watch movies on my computer. And when I do, I use PowerDVD.
2nd, I tried the "take off case and use a household fan" thing before, and that didn't work.
3rd, what do you mean by loading defaults in BIOS? I hardly messed with the BIOS. This is a custom computer built by a computer repair store.

I only have one Seagate hard drive. Soon to have two once I get this new 160 SATA drive installed by them. And my secondary is a Western Digital.
Click to expand...

none of this answerd the dudes questions. and you still havent posted any results just that you did it and that it isn't helping...... aparently you can't fix your own computer so your here for help post results so we can help dude.


Benie said:
As for your questions, I'm unknown of my memory config. All I know it's 2GB DDR-2, and it's in the DDR-2 slot. I only have one stick.
The motherboard is brand new. It has been locking up before I got it replaced because I accidentally flashed my BIOS once.

I don't want to cook my GPU beyond the limit and have no GPU. I can't afford to pay for a new GPU if something goes wrong.
I get paranoid quite easily when I see high temps. Even if they're within "normal" temps according to another site I go to.


As for testing the RAM for 8+ hours, I doubt that will even help, as it can lockup within the first 5 minutes after launching a game.
It only does it when in the game. Not on the loading screen.
Click to expand...

dude you say the motherboard is brand new it has been locking up before you got it replaced if it's doing the same thing then its not the board. quit thinking that you don't think it will help and just answer the questions....

oh and if you would answer the questions i dont feel like retyping that were a couple of post up please....

were here to help if you will give us more then"i did that already didn't work"

oh an would you please tell me what the computer shop who built it said about this so we can get some more ifnormation please
 
Ok, ok. I will do the "one whole day" memtest scan Sunday.
The computer place I went to is called My Computer Geek, Here's their site;
http://www.mycomputergeek.net/

No I have not tried VLC. I'm planning to sometime tonight or tomorrow. I'll report back after watching one of my DVD's. And I refuse to put my card in an oven. I don't want to take the risk it will fry or be damaged beyond repair. My card is not dead. And you should only do that if it's dead.

As for temps, here. Got a screenshot of my temps on Idle. I'm not currently able to show On Load temps at this time. Once I can, I will post them;
CPUID_Hardware_Monitor_6-26-09.png


I really hope that's all the questions you have for me. There's just a few I am not willing to do because I don't have the money to afford something going wrong, unless I get a guarantee that it's perfectly safe to do them, such as the memtest, which I am willing to do.
I know I'm probably annoying all of you that you're trying to help me and I'm not providing info needed. Just I've been through this same thing before on other sites and I'm just getting tired saying the same thing over and over again.
I know that doesn't help you guys isolate the issue. But I feel it'll never be isolated.

Once again I'm sorry for thinking I know what's best for my computer. I will do whatever you guys tell me to. Within reason of course.


Oh. I want to also report that I have completed the Seagate Seatools scans on my hard drives. Though the tests where very slow, they all passed. Though I could've sworn I saw my secondary HDD fail the "Long Generic" test, it passed this time.
 
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Excellent. I apoligize for my behavior.
Also when i first posted I said throw your card in the oven. I was jokeing i wouldn't do that anyway even if it was dead and could be resurected becasue of fear that it might kill my board.... I didn't know that you werent as avid of a user so I assumed you would laugh.

I don't have time to post really anything this morning have to go to work. will help you this afternoon. Ive tried various other sites with my problems as well. I assure you that you will get help here...... if you answer the questions...OR give an explanation why you can't (Don't let them go unanswerd)

As i said were here to help.

later bro

find out what tmpn2 is the ones that 85c at idle SHEESH.(south or north bridge????)
 
I have no idea what a Northbridge is. It's been like that as far as I can remember. In Facepunch they have told me over and over; "Temps are fine".

I've seen it go over 100C when On Load, which I will be getting a picture of later. I need to do that VLC Player test now. After, I'll run The Sims 3 and use CPUID Hardware Monitor.
When it locks up, obviously I won't be able to take a screenshot. So I'll write down the figures on a piece of paper.
Unless there's another way to do this. Please advise. Thanks.

If it is this "Northbridge" that's overheating, then it looks like I just found my issue. If so, then maybe memtest86 will find something when I do that day-long test.
 
BlindedByScience said:
I had the same issue with my new C2Q build. I about went crazy until I figured out that it was the motherboard chipset that was overheating. Sounds crazy, but it seems to be what the issue was. Just not enough air moving through the case. Might have been the RAM but I doubt it.
Click to expand...

Benie said:
I have no idea what a Northbridge is. It's been like that as far as I can remember. In Facepunch they have told me over and over; "Temps are fine".

I've seen it go over 100C when On Load, which I will be getting a picture of later. I need to do that VLC Player test now. After, I'll run The Sims 3 and use CPUID Hardware Monitor.
When it locks up, obviously I won't be able to take a screenshot. So I'll write down the figures on a piece of paper.
Unless there's another way to do this. Please advise. Thanks.

If it is this "Northbridge" that's overheating, then it looks like I just found my issue. If so, then maybe memtest86 will find something when I do that day-long test.
Click to expand...
...gee, it's too bad someone didn't suggest this sooner.....:p
 
BlindedByScience said:
...gee, it's too bad someone didn't suggest this sooner.....:p
Click to expand...
So do you suggest I get a new case, or replace the CPU?

I also have the VLC Player results. Here's a snapshot I finally managed to get;
vlcsnap-40458.png

I'm also hearing my sound skip. I got a brand new DVD Burner drive in here. It's a "HL-DT-ST DVDRAM GH22LS40". Google doesn't have any site about this thing.
This is the kicker though. I just tried a DVD cleaner on it, and ran videos in it, and they ran beautifully. Then when I went back to the DVD I wanted to watch, it's doing what I showed in the picture again.
The DVD I've been trying to watch is Ratatouille.

I tried another DVD, and it worked. So I tried Ratatouille in my TV's DVD player, and it worked just fine. So I dunno.

I'll be back with the CPUID Hardware Monitor results.
 
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Been running TS3 for about 15 minutes now. No lock up. Here's the current readings so far;
CPUID_Hardware_Monitor_6-27-09_OnLoadInTS3.png


Hmm. Let me think. I think I took about 2 minutes after I went back ingame. Temps started to cool. About 15 seconds later, the lock up hits.
Noticing it loops the music for about 15-20 seconds, then it plays normally for about 5 seconds, then it loops again. A minute later, the computer restarts itself.
 
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lol wow....... anyway hmm to help you out now:p

i personaly think that the northbridge heatsink must be not well connected what you need to do is to send that snapshot to the computer tech support to show them that your board is indeed overheating. don't even bother with the memetest that is your problem. you need to rma to get another board are send it back for a new board are get some thermal compound and reatach the heatsink.... are if your northbridge has a fan then it might not be working are even plugged into your board becasue if you look at kyoru fans you have one for tmpin0 an dtmpin1 but no tmpin2 .... not sure if thats right are not depending on your chipset. I also notice that fanin 0 is on sometimes and not others by looking at your pictures

if you open your case will it void your warrnty?
 
Well I know nothing about a "northbridge", but according to the wiki it's tied to my memory and CPU. I'm not really computer-savvy.

Also, as I have said, I've seen this when I had my old motherboard(the one I accidentally flashed the BIOS on), if that's what you mean by the board.
I say it could be the CPU, since it's tied to this "northbridge". Like I said, I've seen this way before I flashed my BIOS and had my motherboard replaced.
When it was replaced, I wasn't there to see them do it. They're one of those "we'll call you when it's done" places.

And no, it doesn't void the warranty by removing the side panel. I've done it lots of times.

Fanin0 is my CPU's heatsink. Fanin1 is my Case's fan. My PSU's fan apparently isn't monitored.


This thing could just be a faulty sensor.
 
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Benie said:
Well I know nothing about a "northbridge", but according to the wiki it's tied to my memory and CPU. I'm not really computer-savvy.

Also, as I have said, I've seen this when I had my old motherboard(the one I accidentally flashed the BIOS on), if that's what you mean by the board.
I say it could be the CPU, since it's tied to this "northbridge". Like I said, I've seen this way before I flashed my BIOS and had my motherboard replaced.
When it was replaced, I wasn't there to see them do it. They're one of those "we'll call you when it's done" places.

And no, it doesn't void the warranty by removing the side panel. I've done it lots of times.

Fanin0 is my CPU's heatsink. Fanin1 is my Case's fan. My PSU's fan apparently isn't monitored.


This thing could just be a faulty sensor.
Click to expand...


Nah somethings wrong will figure it out. Ok so would you feel comfortable takeing off the side panel while it's running and touching some of the heatsinks on the board to see if there hot(hotter then you think they should be)?


I'm 100% sure its the board. see most chips max tjmax(maximum standing tempeture before breakdown) is 80c-100c. the northbridge (think of it as a controller for the cpu to memory and vs versa information goes between the 2 it is the connection. If it overheats you could get memory problems with good memory. somebody correct me if im wrong i think it ties in the video card as well. its like the bolt(northbridge) holding the tire(ram) to the axle(cpu). its the inbetween. so if it overheats then it doesn't function correctly so therefore sometimes at random otherstuff appears to just crap out.... honestly i would take it in for repair there is nothing you can do to just fix it from behind your keyboard are mouse! send it back to them if its under warrnty!

I admit i was wrong from preivous assumptions but untill i chewed you out you didn't give anybody enough info... so now we know what it is.. btw what damn site told you that these temps were fine again? website address if you could
 
Facepunch.com's Tech Support is where I kept on with "Is this or that overheating", and they say that the temps are fine.
Now that I told them what you said, now they see there could be a problem.

As for putting my hand in a computer while it's on, I.. I'm sorry. This is why I never attempted to build a computer. I know very little into what could cause a surge and cause the computer to go poof. I think just touching my video card on the edge will cause it to fry.
Plus, this entire house has got carpet on it. Now you know why I'm so leary.

The only thing I feel brave enough, is dusting it out. And that time I installed my sound card myself. Now I know that's not causing it, because it's been happening before it was installed.

I feel my best course of action would be to call the guy that built my computer Monday, and tell him what you guys have said.
 
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I understand honestly i used to be like that.... it will change in time then you will want to build one..... then you will spend your paycheck on anything to make your computer better..... then it will get to the poin that you will get bored with certain parts. but overall computers are a good hobby to have.

Just get him to read this are send them the link to this page. it could be as little as a dead fan are reataching the heatsink with newe thermal paste!
 
Saith. It's a faulty sensor. I finally got the courage to put my finger on the Northbridge, and it wasn't trying to burn me the second I put my finger on it. Infact it took like 2-3 seconds before I felt heat, but not scorching heat.
Same for the Southbridge.
 
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