![[H]ard|Forum](/styles/hardforum/xenforo/logo_dark.png){kind=logo}
Thought I'd inject a feel-good story.
My power supply (Antec 480W) recently got me into some hot water and corrupted my bios. Long story short I was able to take a stick of RAM out, get to the bios splash screen (ALT-F2) and flash the bios off a CD I burned. Mobo (ASUS A8N32-SLI) was not bad, nor the RAM, and now I've got a PC Power and Cooling 510.
Before all of the good news was about three days of pulling my hair out trying to fix this so I called ASUS Tech Support (2 min wait) and talked to a fellow named Robert. Fairly knowledgeable, but was intent on sending me a new bios chip. OK if you say so. He said I would get a call the next day to arrange shipment. Did not know I would pay for shipping, so I declined (I had fixed my mobo late the night before). A female ASUS rep called back about 10 minutes after I declined and said they would send it to me anyway for free. OK if you say so. I now have an extra bios chip and a little better respect for ASUS tech support. Seems like they went a little bit out of their way and in this biz thats HUGE.
Slappy
My power supply (Antec 480W) recently got me into some hot water and corrupted my bios. Long story short I was able to take a stick of RAM out, get to the bios splash screen (ALT-F2) and flash the bios off a CD I burned. Mobo (ASUS A8N32-SLI) was not bad, nor the RAM, and now I've got a PC Power and Cooling 510.
Before all of the good news was about three days of pulling my hair out trying to fix this so I called ASUS Tech Support (2 min wait) and talked to a fellow named Robert. Fairly knowledgeable, but was intent on sending me a new bios chip. OK if you say so. He said I would get a call the next day to arrange shipment. Did not know I would pay for shipping, so I declined (I had fixed my mobo late the night before). A female ASUS rep called back about 10 minutes after I declined and said they would send it to me anyway for free. OK if you say so. I now have an extra bios chip and a little better respect for ASUS tech support. Seems like they went a little bit out of their way and in this biz thats HUGE.
Slappy