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K8N-E Delux Problems

P

Pugsly77

n00b
Joined
Aug 16, 2004
Messages
2
After going through Asus' tech pages and doing searches here I figured I would post my current situation and ask for any recommendations on trouble shooting my issue while I wait for Asus to get back to me.

The following is pretty long, the basic if you do not wish to read it is that my machine is not registering USB devices, my floppy drive and my sound has gone to hell after 36 hous of working perfect.

Until I hear from Asus or users here my plan is to reset my MB and reload windows if I can get the floppy to work.


On to the summary of my problem that I had posted for Asus (sorry it is so long but I had no idea to what level of user I would be writting to on the other end)

____________________________________________________________________________________

After 36 hours of running flawlessly my USB Mouse MX-510 stopped working. I plugged a new mouse in and it did not work either. I reloaded my USB drivers and it continued not to work. I used a PS2 adapter and the mouse (MS-510) worked fine. Due to this error, I decided to update my Bios from 1001 to 1003 using the in OS update utility.

I was able to flash the bios with no problem, reboot and redo the settings for my raid drives. This did not fix my problems either.

Soon after my audio became distorted in a game, I tested it against another game and had the same problem. The audio seemed to be very slow and have a delay, the actual tone was low (very deep deep voices). I reloaded my Ac'97 drivers from the Asus Website and this did not correct the problem. I removed all my audio devices and rebuilt them in the hardware manager without it fixing the problem either.

After working on both of these problems for quite some time and double checking my bios I decided I would rebuild the machine.

During the initial Win Xp installation I was unable to read from my drive A floppy for the nVidia Raid Controller drivers. I tested the floppy disk in another machine and it ran fine. I opened windows on the new machine (which was still working since I could not reinstall yet) and it was unable to read the disk or format a new one. I removed the drive from the new machine and placed it into my old machine and it worked fine. I put the hardware back into my new machine and it did not work at all. I checked the bios and it was turned on.

What I am experiencing with multiple on board hardware failures appears to be either a MB defect or problem with the Bios. I have built many machines before, some with Asus MBs and they always worked fine.


What I need to know is how to fix these problems or test the MB to prove it is faulty so I may get a new one.

Please let me know

AMD 3400+ (ClawHammer)
Asus K8N-E Delux
2x512 Corsair XMS Extreme Memory Speed Series
2xWestern Digital Raptor 36.7GB 10,000RPM SATA (Raid 0)
XFX GeForce 6800 GT
~No O/C... yet
 
You shouldn't have to do a bunch of extensive testing.
Sound to me like you've done all you need to.
I would contact the company you bought it from and get
it RMA'd and exchanged for a new one. Or if you bought it
localy take it to them to test.
One thing did you take the floppy frive from you old machine
and try it in you new one? Also I always flash the bios
using a dos boot disk and required flash utility, which
would be afudos.exe for this board.
 
Thank you for the reply!

Since posting I talked with Asus and they have cured my problem.


It took about 8 hours to get a support rep on the phone but when I did, he read the above description and had one thing to say "It is an EMI problem." I was like EMI problem? WTF is that?"

He gave me the run down about Electical Magetic Interferience and that items around the PC or interfierence through the power line could be causing the problem. His suggestion was to remove the MB from the case and run it while laying on an insolated box away from what was around the PC. After spending hours strapping everything in I was a little hesitent about that so I decided to move the PC in general from where it was, put it on a new power strip (instead of my APC unit) and run it while all other items where disconected ( network, speakers, etc.).

Well that did it, the machine worked perfect on first boot without touching a setting. USB, Floppy Drive and Sound where back to normal. I hooked back into the APC unit, reattached my network cables, and in general kept the PC away from my monitor and speakers and it still ran fine. YAAAY!

My problem now is that while I have my PC away from everything that could cause the EMI problem it is not in a good position in the room and I fear that if I take it to a lan party it will have the same problems there.

Could anyone suggest how I can better shield my PC from EMI? Is there a type of grounding setup I need for my MB or way to protect it?
 
Hmmm, never experienced such a problem, but isn't the case supposed to protect against EMIs? Up to a certain point of course. :confused:

Monitors aren't as well protected on the sides, but they shouldn't affect that badly. As for speakers, usually the subwoofer's the main source of EMI. The satellites should be a problem.

A really good power bar should keep you away from electrical problems/interferences. I bought mine 75+$CDN, but I REALLY wanted to sleep soundly in terms of power regulation/interference, and it's insured up to 100,000$. I'd say anything above 30 bucks would be good enough.

BTW what's an APC?
 
Decelerate said:
Hmmm, never experienced such a problem, but isn't the case supposed to protect against EMIs? Up to a certain point of course. :confused:

Monitors aren't as well protected on the sides, but they shouldn't affect that badly. As for speakers, usually the subwoofer's the main source of EMI. The satellites should be a problem.

A really good power bar should keep you away from electrical problems/interferences. I bought mine 75+$CDN, but I REALLY wanted to sleep soundly in terms of power regulation/interference, and it's insured up to 100,000$. I'd say anything above 30 bucks would be good enough.

BTW what's an APC?
Click to expand...

APC is a brand of uninteruptable power supply.
I think I spelled that wrong.

Jim M
 
I'm having a problem like yours, but only with the sound. No matter what I do, my sound is always in slow "motion" and really deep. I absolutely can not get it to work :(.
 
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