Is newegg going down hill?

Whats the Deal with newegg and fedex ship orders; do they use sig. requested deliveries? I recieve my $1300 order at my door when I poulled up the driveway, grant the driver for putting it out of sight, and bob knows me. I would assume they use their own discretion? but doesn't New egg require it or do buyers need to request it? no wonder why newegg switched.
 
Hey 1iLeft,


We have definitely being looking into the issue of poor packaging of certain products. The common item seems to be OEM hard drives. Since the thread that you mentioned we have been working to reinstate a new packaging method for our OEM hard drives and other sensitive products. Although we cannot provide a time frame as to when this issue may be resolved we can assure you, and the rest of our valued customers, that this has not been overlooked.

For the time being we would simply like to offer our assistance with any defective/DOA items that you may receive. If anyone has a similar experience please feel free to PM us with you Sales Order number (SO#) so we can log these issues. Thank you.



1iLeft said:
After posting my reply in this thread I did some poking around and found this other thread. I just want to say to Newegg Support that your message about "less than favorable packaging" has not been getting back to the right people. As stated above, my hard drives were (very) poorly packaged. This comes 2 months after your reply in that thread I link to. And I am now very, very nervous about these hard drives. They were not wrapped in bubble wrap, just way-less than enough peanuts. I’m beginning to think its not just one person at fault here.
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Depend on your location and availability....Newegg ship from their warehouses in New Jersey, Tennesse or Cali.
I'm in NYC, so by default UPS ground will be overnite if stuff sent from NJ and UPS 2 days from Tenn.
 
I'm not sure why this dude decided to bump a 6 1/2 month old thread, but I'll just chime in and say that Newegg have definately been paying more attention to shipping OEM hard drives. I've ordered several dozen over the past few months and havent had a single complaint. Plenty of bubble wrap around the drives and then they are secured in a box full of peanuts. Often times you'll also see them in a plastic clamshell as well.
 
Recently I've had no problems with Newegg shipping but I find that their prices are beat elsewhere without sales. I recently bought an 8800GTS, a case, S775 HSF, a few case fans, and some Arctic Silver 5 from other reputable sellers for much cheaper than on Newegg. That being said, Newegg is still my choice for more critical components like CPU's, mobo's, and HDD's because of the good service in case I need a replacement.
 
Nah.. Newegg is the Walmart of online computer stores.

It'll just keep on growing and growing.

Of course, I'm not saying that other website retailers do not stand a chance. I still buy from svc.com, directron.com, ewiz.com, monarchcomputer.com, performance-pcs.com, etc... that offer awesome stuff not always offered on newegg.com.

Ya know, Walmart does not always have the best deal. Usually, Target has much better sales. Walmart almost *never* has a GOOD sale, unless it's a clearance item, which RARELY occurs. Target has AWESOME clearance sales once every week or so! The same goes with website retailers.. Newegg RARELY offers amazing deals.. they might be considerably good, but never amazing.
 
I'm one of the many that shop ZZF more often now. I still occasionally go with Newegg when it comes to things like video cards, since they tend to have a much larger selection and better prices. Just about everything else I buy from ZZF. I used to shop only Newegg, but things change and you have to change with the times and go with what works better for your situation... ;)
 
daphatgrant said:
I do however almost always start out my buying procedure by going to newegg, to get basic product info and to look at the pics. Then I switch to ZZF for the actual purchse.
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LOL! I thought I had a patent on that procedure. ;)

edit- last time I got burned by the Egg was when I bought a digicam on "sale" only to see Dell (of all places) not only have the same camera on sale for a lower price but even considering state tax it was $10 less. :mad:
 
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