Invoice needed to RMA?

[Ratboy]

Got an email back from a large memory company.

Me:

I would like to RMA this stick of DDR400 pc3200 RAM. Model # MAG16UL6464D2TG5-KT. Fails memtest86 and causes system lockups. I obtained this stick with my new system from ibuypower.com

Them:

Hi,

Pls email me copy of invoice for warranty replacements.

Is this reasonable? It's a lifetime warranty. I got this through ibuypower YEARS ago.

 

[(cf)Eclipse]

ibuypower seems like a decent site.. what's the email address you got that from?

 

[Ratboy]

That was from the memory mfr. Ibuypower's warrantee only covers hardware for a year.

 

[(cf)Eclipse]

and which is this "large" company you speak of?

 

[lithium726]

does ibuypower have a backlog of all your orders/invoices? ive had to send in proof of purchase before too, and newegg makes that real easy, lol

 

[Ratboy]

and which is this "large" company you speak of?

Geil.

 

[Ratboy]

does ibuypower have a backlog of all your orders/invoices? ive had to send in proof of purchase before too, and newegg makes that real easy, lol

Ibuypower won't return my call, but I just called 6 hrs ago.

 

[JTY]

They most likely require the invoice as they only warranty the part to the original purchaser.

 

[Ratboy]

They most likely require the invoice as they only warranty the part to the original purchaser.

How's Yakima?

Dan
Seattle

 

[JTY]

Yakima isn't bad, but I prefer the Seattle area.

 

[jonnyGURU]

They most likely require the invoice as they only warranty the part to the original purchaser.

Bingo.

That's the whole reason I've had the same three sticks of Crucial sitting on my desk for the last two years.