I'm frustrated. I cannot install a soundcard!

B

beyonddc

Limp Gawd
Joined
Sep 25, 2002
Messages
418
Sorry guys, I also posted this thread on anandtech forum also. I'm very frustrated, so I figured posting on 2 forums, and hopefully someone be able to help me.

My motherboard is Soltek SL-K8AN-RL , and it came with an on-board AC'97 sound card. The on-board sound card has no problem, but I want to replace it with something better.

Before I start, I will list out all the steps that I already tried.
1. Removed on-board soundcard driver and also removed all entries related with the driver from the registry.
2. Disabled the on-board soundcard through BIOS. (Saved a restore checkpoint in this part to allow me to roll back.)
3. Ensured that when the system is booting up, the pci sound card is not sharing any IRQ with any other devices.
4. I have 4 PCI slots, and I tried 3 of them already, none of them work. Didn't try the last one, because I read from the Turtle beach website that the last pci slot irq is usually sharing with some devices on the motherboard.
5. Tried the suggestion from this site http://www.theinquirer.net/?article=2567 which set the permission settings to allow ALL.

I have a Chaintech AV-512 sound card that uses the C-Media 8738 chipset. I downloaded the latest driver from Chaintech, but it didn't work. The installation just stuck, and never finished. I went to the hardware device manager, and I noticed that the Chaintech soundcard is already detected, but it failed to install the game port that came with the soundcard. The game port is listed with the exclamation mark next to it. I went to the properties of the game port, and when I click on the resources tab, the whole system just froze until I terminate the device manager. When I restart my computer, my OS is unable to bootup, it just stayed at the WinXP load-up screen (The black screen with the WinXP logo and the status bar). I am able to get into the safe mode, and restored to a previous checkpoint. That enabled me to boot up my computer again.

Anyway, I thought it was the soundcard problem, so I bought a Turtle Beach Riviera to give another shot, but it still doesn't work. The situation is exactly like the Chaintech AV-512 sound card that I'm trying to install.

Any suggestions or advices?

Thanks!!!!
 
Try installing the drivers from the CD.

I had the same problems installing my AV-710. All of the downloaded drivers would freeze during the installation, and I would have to revert to a restore point to get Windows working again. The drivers on the CD installed fine, though, and after that I was able to install the updated drivers.
 
John-St said:
Try installing the drivers from the CD.

I had the same problems installing my AV-710. All of the downloaded drivers would freeze during the installation, and I would have to revert to a restore point to get Windows working again. The drivers on the CD installed fine, though, and after that I was able to install the updated drivers.
Click to expand...

Tried that awhile ago, and it doesn't work. :(

Updated my BIOS today, and still no help.
But updated my BIOS enabled me to activate the Cool'n'Quiet feature on my AMD64 which is good.
 
wow too bad your having such heavy problems! sounds rly crazy :/

i used to use my onboard 8738, soundquality was quite good! but noisefloor was a little bad

anyways man try this driver http://www.cmedia.com.tw/download/OS-e-cmi8738_WDM_OS.htm
or the other driver from the site, wich is meant forthe 4channel version only, however i doubt thats what your looking for..

hope for you this works otherwise im clueless :confused:
 
hek1 said:
wow too bad your having such heavy problems! sounds rly crazy :/

i used to use my onboard 8738, soundquality was quite good! but noisefloor was a little bad

anyways man try this driver http://www.cmedia.com.tw/download/OS-e-cmi8738_WDM_OS.htm
or the other driver from the site, wich is meant forthe 4channel version only, however i doubt thats what your looking for..

hope for you this works otherwise im clueless :confused:
Click to expand...

:( I also tried this driver before, and it doesn't work.
 
Just realized that the Turtle Beach Riviera is also using the C-Media 8738 chipset.
Maybe I should all together avoid using any sound card using that chipset.

Maybe I'll wait till black Friday and get a Sound Blaster.
 
yea the 8738 is quite old by now and the drivers are old.. i doubt youll get it to work now :/
 
The Chaintech AV-710 is similarly cheap and uses a different (and quite well-renowned) chipset. You might have better luck with that.
 
AdamW said:
The Chaintech AV-710 is similarly cheap and uses a different (and quite well-renowned) chipset. You might have better luck with that.
Click to expand...

I think I'll just give up on any sound card that uses cmedia chipset, unless I find a fix for it.
 
I know it sounds stupid, but did you remember to switch your cables over to your soundcard? When I bought my X-Fi, I couldn't get sound to work, then I decided to try remounting it and then I looked and saw that I never had the speakers plugged into the right hardware in the first place :rolleyes:
 
Tytanium said:
I know it sounds stupid, but did you remember to switch your cables over to your soundcard? When I bought my X-Fi, I couldn't get sound to work, then I decided to try remounting it and then I looked and saw that I never had the speakers plugged into the right hardware in the first place :rolleyes:
Click to expand...

System couldn't boot up at all after a restart.
 
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