I need some help.

PolkaDotZ

n00b
Joined
Feb 1, 2009
Messages
27
Hey everyone. For a little while now my computer has been freezing. It freezes while play some games, just froze while watching a bluray movie on the computer and rendering a movie. I think it could be the CPU but I am not positive. I just need some help to figure out what it is so I will know what part to buy. Please help me! Thanks in advance.
 
Give us some more information about the specs of your machine.

Take the side panel off your machine and take a look inside - is it as dusty as a vacuum cleaner bag?
 
Give us some more information about the specs of your machine.

Take the side panel off your machine and take a look inside - is it as dusty as a vacuum cleaner bag?

I have a XFX 4890 q8400 4 gigs ocz reaper.

It is also pretty dusty too.
 
dust kills a system, absolutely kills . . . .

i recommend you get a can of compressed air

since I obviously cannot see your case, i'll assume a lot of dust has accumulated and left layers of it inside your case

that's probably causing your cpu/mobo temperatures to rise to levels . . . . best nor risen to.
 
When it freezes, does it reboot? BSOD? Does the sound freeze and or loop?
 
When it freezes the screen just freezes. Then it cuts to like a gray screen and makes a weird sound come from the speakers.
 
dust kills a system, absolutely kills . . . .

i recommend you get a can of compressed air

since I obviously cannot see your case, i'll assume a lot of dust has accumulated and left layers of it inside your case

that's probably causing your cpu/mobo temperatures to rise to levels . . . . best nor risen to.

Well no it is not that much dust. There is dust in it but there is not to much. No layers of it or anything. Maybe just a little coating on the parts.
 
if dust is around your PSU that's a big trouble spot right there

choking off the PSU is what can cause problems like yours
 
@Fail. There is not alot of dust around PSU but there is some.

Also I actually do get a BSOD sometimes. I forgot about before but it just happened. It said something like the video scheduler has encountered a problem. Would that mean there is something wrong with the PSU?
 
I have a XFX 4890 q8400 4 gigs ocz reaper.

It is also pretty dusty too.

Ok, perhaps even more info would be helpful, like what OS you're running and what brand PSU you have.

Does it ever happen when you're not doing anything demanding, like just browsing or idling?


Cleaning out the dust would be a good idea regardless of whether it's causing this problem. If you have some compressed air that would be good, or unplug the power and use something like a soft paintbrush to dust it off.
 
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000119 (0x0000000000000001, 0x0000000000030002, 0x000000000000c725, 0x000000000000c724)

This is what i could find. I am not sure what I should search for though.
 
Ok, perhaps even more info would be helpful, like what OS you're running, what brand PSU you have.

Does it ever happen when you're not doing anything demanding, like just browsing or idling?

I have the Sigma Shark PSU. I has only happened when rending videos, playing games sometimes and once while watching a bluray movie. I am also running Windows 7.
 
cut and paste that error code in google and see what comes up

I googled it and it looks like a Video Scheduler Internal Error

looks like some kind of driver error

i'm not as enlightened as other members of our forum, but that's what I could glean from looking it up
 
Seriously, you need to...

... clean out all of the dust in your case and inside your components.
... check out the troubleshooting sticky, as it has a guide that can help "decrypt" BSOD codes.
... list the motherboard and case you're using, as well as whether or not you have up-to-date drivers/firmware.
... consider updating all of your drives and flashing your motherboard's BIOS to the latest version available.
... consider replacing that Shark PSU ASAP. (No, I don't believe that it's causing the trouble, on what little you've provided us... but it's a "generic" PSU, and generic PSUs suck over the long run.)
 
Seriously, you need to...

... clean out all of the dust in your case and inside your components.
... check out the troubleshooting sticky, as it has a guide that can help "decrypt" BSOD codes.
... list the motherboard and case you're using, as well as whether or not you have up-to-date drivers/firmware.
... consider updating all of your drives and flashing your motherboard's BIOS to the latest version available.
... consider replacing that Shark PSU ASAP. (No, I don't believe that it's causing the trouble, on what little you've provided us... but it's a "generic" PSU, and generic PSUs suck over the long run.)

Ok thanks for the help.

My full PC Specs are
C2Q Q8400
XFX 4890
4 gigs of OCZ Reaper
Asus P5N-D 750i mobo
Antec 900 Case
Sigma shark psu (i got this just for a psu to start with because I didn't have enough money at the time to get a good band one but I will be getting a new one soon. Most likely Thermaltake.)

I have had all my drivers up to date but I think i could be 4890 drivers. I think it started doing this after i updated to the November Drivers and all the ones sense them have been doing it to. Mobo BIOS is up to date.
 
It may be time to "nuke" your video card drivers. First, grab the latest version of the video card drivers as well a version released around the time that your system was last stable. (As a third, "last resort" option, have the video card's installation CD on hand.) You then need to find, download, and install a program called Driver Cleaner Pro. After you've done that, uninstall your video card drivers, and restart the system.

After the system beeps and produces the graphics/POST screen, press F8 repeatedly until Windows gives you the option to go into Safe Mode. (If you end up with a selection screen, choose Safe Mode.) In Safe Mode, run and use Driver Cleaner Pro to remove all traces of your old video card drivers. You could also use CCleaner and/or Revo Uninstaller to check for anything that Driver Cleaner Pro could have missed. When you're sure you've erased every trace of your old drivers, restart your system normally.

From there, you should have a blank slate from which to install your video card drivers from. I'll let you choose which version.
 
It may be time to "nuke" your video card drivers. First, grab the latest version of the video card drivers as well a version released around the time that your system was last stable. (As a third, "last resort" option, have the video card's installation CD on hand.) You then need to find, download, and install a program called Driver Cleaner Pro. After you've done that, uninstall your video card drivers, and restart the system.

After the system beeps and produces the graphics/POST screen, press F8 repeatedly until Windows gives you the option to go into Safe Mode. (If you end up with a selection screen, choose Safe Mode.) In Safe Mode, run and use Driver Cleaner Pro to remove all traces of your old video card drivers. You could also use CCleaner and/or Revo Uninstaller to check for anything that Driver Cleaner Pro could have missed. When you're sure you've erased every trace of your old drivers, restart your system normally.

From there, you should have a blank slate from which to install your video card drivers from. I'll let you choose which version.



Thanks I will try this if it keeps on happening. I found the September or October drivers and so far it has been fine. At least from what I can see. If the problem comes back I will try this out.
 
Driver Sweeper is another option, if you can't find Driver Cleaner Pro.
 
tell us that you uninstalled the drivers cleanly before you installed the old drivers . . . .
 
could be you just managed to bad luck into corrupted drivers

that's what it seemed like to me from the beginning

if it runs for a few days without fucking up then you're probably in the clear
 
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