I have a Problem (Version Ebay) Please Read

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jfnirvana292

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Ok so i didnt know where to put this thread, so i felt here was the best place.

I sold my old laptop on ebay. It fetched a good price. The lady was happy (very computer iliterate, i had to guide her through getting her internet working... like plugging in the cord) and she left me positive feed back.

About 3 weeks later she writes saying the laptop doesnt work and she wants her money back. It'd turn on for a second then shut off. I think to myself, she didnt know how to get the internet working, maybe she doesnt have it plugged in? So i guide her once again through trouble shooting tips such as checking ot make sure its plugged in, the ac adapter works and is getting power to the laptop.

She writes back saying she took it to best buy geek squad, and they told her it's unfixable, and itd be cheaper to get a new laptop. I told her best buy probably didnt really check it out and just wants to sell her a new laptop. I asked her to get a quote from a real repair shop. This is where it left off...

What do i do? Should i have her send it back and I trouble shoot it, fix it send it back? Give her money back that she wants?
 
well you got left positive feedback which means she recieved it and it worked.

she probably did something to it . as long as you stated sold as is no warranty implied other than doa not much she can do. you sold her a working laptop
 
This may sound harsh or not like "the right thing to do"....but she left you positive feedback, what's she gonna do if you ignore her completely for the rest of eternity?
 
At least she didn't bitch and moan straight off and steal your money and laptop using PayPal's "Buyer Protection" like lots of eGayer's do... you should try to help her out, but if you stated it as no warranty play like you need the money and it's now on her hands that it's broken and not up to you... seriously.
 
you have no obligation, its no longer your laptop.

she bought a used computer, sh!t happens.
 
i was reading somewhere that you dont even need to put "used as-is and such" its not your problem anymore

you sold it working (im assuming it was in 100% working order)... and now it doesnt work

not your fault

enjoy the money you got for it... and tell her "im sorry there is nothing i can do about it... i twas working when i sold it"
 
I completely agree, its not your fault.

However, don't be hating all Geek Squad members. Sure, some are pretty dumb but there are also people like you that work there. (ie. me) If the laptop turns off after turning on for a second it's either the battery, power cord, or dc jack. Try and check if the dc jack will wiggle when poked with a pen, if it does then it needs to either be resolderd on or the mobo needs to be replaced.
 
Jellox said:
If the laptop turns off after turning on for a second it's either the battery, power cord, or dc jack. Try and check if the dc jack will wiggle when poked with a pen, if it does then it needs to either be resolderd on or the mobo needs to be replaced.
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I agree with this assessement. If the DC jack is bad (more likely than the power brick going bad), then you can't power it from the wall and the battery isn't receiving a charge. If getting power to the laptop wasn't a problem before, it's likely that your computer illiterate buyer jammed the AC adaptor cable in hard and broke either the 1) corner of the mainboard the jack is attached to, or 2) the solder holding the jack to the mainboard.

I've even seen it happen to folks who are computer literate but hard on their equipment. I think you helped her a lot more than you were obliged to.
 
I agree with everyone else.

I sold a bunch of old cards on eBay in a lot (NIC, Sound, Modem, Video, etc) and the best card in the lot was an unlocked 8-pipe 9800SE and the guy said it worked for a week or so then died. I bet he overclocked the fudge out of it.

I told him, thanks for your business and positive feedback but I can't help you. I KNEW it worked when it left my house.
 
she wrote me saying she is now going to sue me. she signed her letter with esq, which i believe means she is a lawyer.. anyone a lawyer in here that can help, please?
 
Im not a lawyer but

You sold her a working laptop

You sold her what was advertised. (It worked when she received it)

It broke under her possession nearly a month after you sold it to her.

Not your problem
 
jfnirvana292 said:
she wrote me saying she is now going to sue me. she signed her letter with esq, which i believe means she is a lawyer.. anyone a lawyer in here that can help, please?
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a lawyer bought a used laptop on ebay? ha ha.

just ignore her. completely.

she probably dropped the laptop or somthing and wants to screw you to make up for it.

IGNORE HER, and move on w/ your life.

people like her are all over the place.
 
jfnirvana292 said:
she signed her letter with esq
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Except in a few states, anybody can sign anything with the Esq. suffix.

Though commonly misunderstood to be the right solely of lawyers, the title "esquire" after the name may actually be used by anyone in many states. However, in some states, the use of the term is limited solely to attorneys licensed to practice law in that state if such usage implies that the person is a licensed attorney.
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http://en.wikipedia.org/wiki/Esquire

But yeah, there is no ground to sue you because it was working when she got it, and you never mentioned anything about a warranty. Why should you get stuck with a broken laptop when she had possession of it when it happened? If she sues you, counter sue for the cost of repairing the laptop she broke.
 
jfnirvana292 said:
she wrote me saying she is now going to sue me. she signed her letter with esq, which i believe means she is a lawyer.. anyone a lawyer in here that can help, please?
Click to expand...

There are a couple of things to consider:

1) Do you have her full name? If so, you can find out if she's licensed with the bar association in her state. If not, I think she's making shit up.

2) Depending on how much the laptop cost, this could go to small claims court.

3) *But*, since this laptop was shipped across state lines, she may attempt to claim that you committed mail fraud. I wonder which state would have jurisdiction over this particular case?

Still, she left you positive feedback and didn't complain for a month. If you keep all of the emails the two of you sent to each other, she won't have a leg to stand on. If you have any friends who are lawyers, ask them what you can counter-sue her for. Probably harrassment would do. If you hint to her that you might counter-sue her, maybe she'll drop it, especially if she's not a lawyer.
 
do you have any lawyer friends? have them send a letter her way saying that you are ready to take it to court and counter-sue. i'm sure she'll drop it...


...granted, any lawyer buying a laptop off of ebay musnt be a very good one ;) :D :eek: :rolleyes: :( :eek:



regardless, she has no case. she left you positive feedback and left you alone for a month therefore it worked at least once from the time she got it to the time she talked to you. what did her feedback say exactly?
 
i filed this with ebays trust and safety incase it was someone tring to fraud me

they wrote back sayingi SHOULDNT refund her.


the feedback said i was diligent trying to get everything working,.... she was refering to the internet that i helped setup
 
Yeah. I would not take the laptop back and I would not give her cash back. You helped her connect to the internet which proves that the unit was working and was able to connect to the net. 3 weeks is a pretty long span, anything could have happened to the laptop.
 
okashira said:
a lawyer bought a used laptop on ebay? ha ha.

just ignore her. completely.

she probably dropped the laptop or somthing and wants to screw you to make up for it.

IGNORE HER, and move on w/ your life.

people like her are all over the place.
Click to expand...

I totally agree. Just ignore her completely and she will go away.
 
She now opened a dispute with paypal (item significantly not as described).. she didnt escalate it to a claim yet.

Im kinda out of ideas on what to do?
 
There isn't an open forum for this topic, it would fit in GenMay, but not here, sorry.
 
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