Hypersonic Phantom @ [H] Consumer

[El Spic]

Thanks for the correction guys, wasnt aware of the policy that they agreed to

 

[Deleted member 119758]

As an addition to Jason's note, above, I have noticed that the issues they make up are things they have run into before in previous reviews, or common issues everyone has seen. These are problems that they know the answer for. While this seems obvious, it means that the tech support has a chance to get a right answer. It wouldn't be fair to make up a problem for which the reviewer could not analyze the tech's response.

As for reprehensible, the integrators that sign up for [H]'s review system (this was addressed in a previous review thread, so correct me if I am wrong as this is from memory) agree to RMA anything that might go wrong, and accommodate the RMA's needed to test the tech support. If these fabricated issues blindsided an unsuspecting company, then i would agree with you, ElSpic, but they signed up for, and agreed to it.

Yes, this is correct - thank you for elaborating. We let the companies know that their tech support will be evaluated and an RMA may be explored during the course of the article.

 

[limiter]

6 out of 10 for build quality is a gift. I would have gone with 4 out of 10 personally. The plastic coating left on the windows alone would have made me want to send that system back immediately and never buy from them again. So very lazy. Add the out of date drivers, mediocre wiring job, minimal software install, and worst of all the power supply issues and you are left with something most amature computer builders would have been able to easily top.

 

[[Spectre]]

/edit: maybe you guys could run the new PSU test on one of those power supplies with the intake fan being blocked like that.

I would need a frequent recharging card for my fire extinguisher

No, not really. What I did, and what any sane person who doesn't give a shit about warranties would do, is flip the fan around inside the PSU. Thus, cool air flows in from the back, over your CPU and graphics card first (arguably the hottest components in any rig), then over the chipset/memory and HDDs, then out the vents on the side/front of the case.

I am not sure I would suggest that as a good solution. Many of these PSU's have acetate shields in them to aid in proper airflow through the unit. These shields are meant to encounter the air coming from a certain direction.

 

[RogerX]

Wow. The power supply issue really bothers me. It is clear from this picture that they didn't use the original power supply mounting holes and drilled new ones to purposely put the power supply like that. I see that they needed to do that to make the cables clear the drive bays, but they really should use a different PSU for that system if that's the way the fans run. For the short term, things may run OK, but I couldn't see that system lasting very long for continual usage. Very shoddy integration for the $$.

/edit: maybe you guys could run the new PSU test on one of those power supplies with the intake fan being blocked like that.

Have built a Q-pack system, everyone from the integrator to the evaluator and commentator seem to be missing an important detail: the chassis ships with BOTH SETS of PSU mounting holes drilled, so supplies can be installed wither way. You can and should install it properly with the fan facing downward. If cabling is an issue, move the optical drive to the other bay. I faced these issues when building mine, and it's very obvious... it should have been obvious to the integrator as well, but clearly they were either not paying attention or just trying to cut corners.

 

[burnin8r]

at the point where the box was received and unpacked... i looked at the pic of the case in the styrofoam and the first thought that crossed my mind was "dear lord, that psu is upside down ." While it is noble that Hypersonic employs the blind, surely they could find more appropriate jobs for them than cabling and component installation.