I need to completely rebuild the HD of an HP. The problem is this:
1. Upon boot I get a blue screen with some text and an error code and cannot go past this point.
2. When I change the boot order of the drives in the BIOS the computer ignores this and simply boots from the HD
3. If I turn off the HD, the computer gives me a "no OS found on HD"
How can I clean the HD and reinstall all the software? The HD is a Western Digital.
One more thing. I hear HP don't come with recovery software, I would have to contact HP for the software. However, I do have the original OS disk, Win XP that came with the computer of other various disks. Is this true. How about drivers?
Any suggestions? This isn't my PC so I have limited info. at my fingertips right now. Anyone have experience with HP computers?
Thanks!
jl.
1. Upon boot I get a blue screen with some text and an error code and cannot go past this point.
2. When I change the boot order of the drives in the BIOS the computer ignores this and simply boots from the HD
3. If I turn off the HD, the computer gives me a "no OS found on HD"
How can I clean the HD and reinstall all the software? The HD is a Western Digital.
One more thing. I hear HP don't come with recovery software, I would have to contact HP for the software. However, I do have the original OS disk, Win XP that came with the computer of other various disks. Is this true. How about drivers?
Any suggestions? This isn't my PC so I have limited info. at my fingertips right now. Anyone have experience with HP computers?
Thanks!
jl.