How long does it take to RMA?

[toelessfoot]

I just sent my ATI radeon9800pro in for RMA, and was wondering how long it takes? I know their email said 10 days, but that seems a little long. so how long did you wait?

 

[diehard]

Where did you RMA it to? It takes shipping time from you to them and back again plus about a day to check it out.

 

[toelessfoot]

Canada, and i didnt' ship i dropped it off since i live pretty close.

 

[OriginalReaper]

guesstimating here

days for them to receive it + days for them to process it + days for them to send back

about 4-5 days standard mail
then 1-2 days (shouldn't take too long)
3-6 days (depending on wether they use cheap-o UPS ground or 3 day shipping)
and you get anywhere from 8 to 13 days.

 

[toelessfoot]

So the actual processing and repairing doesn't take to long?

 

[OriginalReaper]

I dont think any RMAs actually do repairs on items like that, they're usually replaced. Unless the item is a multi-part machine (like a pc, where RAM may go bad, ram is replaced, entire PC is returned.)


Except maybe Hitachi Deskstars.

 

[thevampirelord66]

i usually wait about 3 weeks for most sites, unless its software then i wait like a week or so.