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How did you get your break?

T

TopGun

Gawd
Joined
Jan 22, 2005
Messages
766
I'm 16 and currently in High School, I love hearing
the stories of how people caught their big break that either
led them to something good, to their career or both.
It inspires me I guess you could say and it gives me some insight.

Post em up!

Thanks
-TopGun
 
Well, I see that this sprung from the Gallery, but for the sake of getting the ball rolling, I'll re-post.

I have a 4 year B.S. in Information Science and Technology. My senior year of school , I got a job as a roving dorm consultant for my school's Help Desk. It wasn't the best, most groundbreaking job ever, but at least it was something for a resume.

Anyway, January of that same year, I got a job with a small real estate investment company for Desktop Support through a friend of mine. I was a full-time student and splitting time between both part-time jobs. My lucky break came in the fact that the company I got the job with was moving in March. We went from an unventilated closet with a wobbly desk for a rack (where a surge protector getting accidentally kicked was a common IT issue) to a brand new office building with a server room worth a few hundred thousand dollars.

Since that time, our infrastructure has gone through the roof. We've went from about 35 users to over 200 on-site with 3 remote offices in the US and 2 global. Throughout this process, I've been 1 of a team of 5 so the only thing I really needed was initiative and drive. With all of the hands-on work I've been able to do, I'm now a Systems Admin with them only 2 years later.

It has been a hell of a ride. Also, I'm persuing my CCA (Citrix Cert) and VCP (VMWare Cert) because you never know when that next huge opportunity is going to jump out at you.
 
SpaceHonkey said:
It's not what you know but who you know.
Click to expand...

This can really hold true.

When I quit my job as a notebook tech I ended up running into one of the stores customers that knew me that did it consulting. He hired me on the spot. Before that though I had done consulting so I knew my way around servers and what not.

One thing I can really recomend OP is while in college get to know the computer teachers. A lot of them do consulting work or know people who do and you would be susprised how many of them are always looking for good help or have some good leads.

I know a few people that either started as a temp or for part time that ended up making it a good full time job. The ones that didn't got so much experience that they were able to go get themselfs a good job. IE one of my friends ended up being used by one of his teachers friends as a web site designer. Guy worked part time for him while in school and went and used that experience to get a good full time job at a larger firm after getting out.
 
i got my first job with a local ISP doing help desk work part time. 5 years later im in their corporate office handeling their VOIP infrastructure. Lots of steps in the middle but getting in on the ground floor in a huge company gave me lots of oppurtunity for advancement.
 
Was at Uni doing a Degree in Electrical Engineering and a friend needed some help setting up a few computers.

I decided to give him a hand ( I had been messing with computers for years) and got talking to the MD. He chatted about wanting a way where people can log on and off and he can have access to all their documents from his computer so I explained that although I had never done it before Windows 2000 server and some CAT5 could do this.

He asked me to have a look into it for him and eventually I ran the CAT5 for him and setup a full DHCP, DNS, AD server.

When I left Uni I was instantly given a job working on this "network" and supporting the users. Over the years this company has grown over 4 sites, MPLS backbone, Terminal Service setup, Miles of CAT5 and patch cables, even the building I first ran CAT5 in has gained a new top floor level. I am a member of the managers team and have a very close relationship with the MD and all the company directors. (not bad for a 25 year old!)

I have also had some time away from this network and spent 18 months working for a HUGE hotel chain for a bit of a change. My job was left open for me to return when I felt like I wanted to.

The sad thing is the guy who asked me to help him many years ago died last year and I never really thanked him for giving me this opportunity.
 
Joined the Army. Got broken in, so to speak. Years later, I'm doing IT work for them still.
 
Had a friend who was a developer for a small shop. They did custom software as well as on-site computer repairs.
So my friend got me a part-time job with them, mainly repairing computers.
Learned the ropes of networking (Token ring and thin-net!) there, eventually one of our clients moved to a huge office space and had us set them up with an OS/2 LanManager domain.

Then i started college, got another part time job with the school's IT dept.

My first major career break came on a college career day. I didn't even attend it. my GF pimped me out to some company that needed a SysAdmin :D

All uphill from there.
 
I was working a part time job as a mail/file clerk for a good sized bank. The IT staff was only two people (who I can really say didn't know their ass from a hole in the ground) and they were over worked. Trouble tickets went unanswered for days as they were backlogged.

I started fixing small problems for people in my area, and then people from other departments started coming to me for help. I did what I could, and fixed most of the issues which freed up their IT staff to work on the big problems.

They decided that I was providing a real value to the IT department and pulled me out of the vaults to help with them full time. Eventually I started working on larger systems in the environment, one of those was Citrix WinFrame.

Later on down the road, the company was purchased by another larger bank. My manager lost his job, but they kept me on. I eventually quit the job and followed my manager to a new company. By this time, I was doing engineering work instead of desktop support, as well as implementing/supporting Citrix Metaframe.

A few years later, and as my luck would have it, that company got purchased. All of our IT staff were let go, expect a small handful. I had two weeks of being unemployed when that company called me back and asked me to start immediately as a Citrix Administrator.

I've had a few big breaks in my life, really. From falling into an IT job, to getting an offer from my old boss, to where I am today.
 
Who you know can be critical but not absolutely necessary. I have had many jobs and maybe 1/4 of them was thru people I knew.

I wasn't a great student mainly because school was boring. I fully planned to drop out at age 16. That would have been 1974. Before that happened I discovered computers, electronics, and physics. Largely a result of maybe three teachers that were really into being teachers. Not the burnt out educators so often found in the schools. College was more than bit intimidating to me. Science and engineering schools usually have only the best of the graduating high school seniors. Anyway, things have gone pretty well overall and I'm still plugging away.
 
fresh out of a CCNA cert class through a junior college,(still not certed) got hired on by a major casino/hotel doing networking/helpdesk in palm springs. hated the job after 6 months but i learned 3 times as much stuff from "real world" problems versus book/lab problems. those books/labs sure dont get you ready for how owners/bosses react to a power outtage. Lol learned that on the job, many times.

after 18 months in that job i got hired at the place i am now,network/systems technician and am heading up a corporate-wide network upgrade and audit.

i guess im trying to say you wont land the job you want right off the back, might have to start off in the "trenches" so to say
 
This post made me think back and while I'm not that old it amazed me to think where I'd been and where I am. Thanks!

My freshman year of high school I started helping a local guy by sysoping the local BBS, we had just gotten a 56k internet connection(yeah...those were the days) and were tunneling to other servers. A local ISP started up and contracted with us to do all of their email as our BBS software had an email server package built in. The ISP eventually hired me on and I worked there through high school. Went to college and had to pay rent so I took a full-time job doing technical support (satellite TV...not computer related), worked my way up into callcenter management/technical operations manager while in college, I was managing call queues for 8 call centers and making sure technical issues were relayed to the correct departement (Managers/Directors/Board, Engineers, Uplink Centers, callcenters...etc). The pay wasn't that great but the job was fun so it was worth it. When I graduated I wanted something a little more in my field..the tech bubble had burst in Denver and after 75 job interviews I finally gave up...and then got a job offer back in my home town. I moved back and was helping start up a CLEC, ordering lines in Qwest systems, DSL and started up a network management group. One day the boss said that we were going to do FTTP and that I'd be helping head it up. 3 years later we're in two markets with over 5,000 customers, I manage the phone switches, core ethernet switches, routers...etc. I love it.

As infamus said, you won't land your dream job at first...college reps will tell you otherwise, they lie and tell you that you'll make mucho grande, you'll take some crappy jobs, stick with it, work your butt off, impress people and know when to say enough is enough and start looking for a new job and never burn bridges unless there is no other way. I still talk to my old bosses/associates from 5+ years ago, people networking skills are as, if not more, important than computer networking skills
 
There is an isp around here but I doubt they would hire a 16yr old :(
I've tried the computer shop in town on multiple occasions, last time I called
them they turned me down because I don't have a college degree. Makes me laugh
because they didn't even know how to forward ports on their linksys router xD

Just emailed someone on Craigslist that was selling a gaming computer in my area and
said they do computer stuff, If i'm lucky maybe they will need an assistant of some sort. If not
then Grocery Store time it is.

Enjoy reading your stories guys, keep em up! :D Very insipring.
 
Hey, man... nothing wrong with working in a grocery store. If you go that route, find out who are the guys that do the work on the Point of Sale systems and start chatting them up. Learn as much as you can about the security setup (cameras and dvrs will surprisingly sneak into your corporate network someday). No matter where you go or what you do, there's always some way of improving your relevant tech skills and meeting people that may later help you out. You just always need to be looking for the opportunity.

The other thing to remember is that, as you said, you're 16. Slow down a little... have some fun. Granted, I'm only 23 and have been busting it in the business seriously for 3 years now, but remember that once you're in and established, there's some serious responsibility that isn't too far down the road.

Yeah, I still live my life going out to the bar and hanging out with friends and stuff, but there's still that nagging thought in the back of my head "what if exchange goes down? What if our BES drops SRP? What if Citrix is unavailable? What if an ESX box takes a heartattack? What if our router goes down at 2am on a Saturday?" That's not to mention the ball and chain Blackberry that is on my hip 24/7 and buzzes regardless of day or time.

Don't get me wrong... I love this line of work, but the more you do and know, the more you need to be dedicated and responsible for the continued success of your enterprise. It is definitely worth it, but don't rush into it with your head down.
 
sully127 said:
Yeah, I still live my life going out to the bar and hanging out with friends and stuff, but there's still that nagging thought in the back of my head "what if exchange goes down? What if our BES drops SRP? What if Citrix is unavailable? What if an ESX box takes a heartattack? What if our router goes down at 2am on a Saturday?" That's not to mention the ball and chain Blackberry that is on my hip 24/7 and buzzes regardless of day or time.
Click to expand...

Just something random if your BES goes down, that ball and chain doesn't seem so bad *whistle*
 
I started off in a non-profit. They didn't have any computer support, so enter me and my willingness to work for pennies on the dollar. It was a great place to start off, I had practically no budget to speak of so I had to be creative yet legal to get done what needed to be done.

Little did I know that, at the time, I built them one of the most secure email servers out there. To this day I still use the techniques I learned there ( and, admittedly, hang my head in shame at some of the other ones. Oh well ).

I currently work for a city's IT dept. I'm going back to school to get my BS in IS ( information systems or some such ). But as of right now, I have no degrees or certs.
 
I worked at a furniture store for 6 years(15-21 y.o.) making next to nothing and realizing that my intelligence could be put to much better uses. Got a small internship for 1-2 months at a financial firm and they ended up liking the work I did, so they kept me on as a "temp". I have been at that firm for about a year now and will graduate from college 3 months with a BA Computer Science minor Mathematics. I have gained immense knowledge in networking and data infrastructure, desktop support, server setup, phone and telecom, blackberry, as well as a bunch of market data systems (bloomberg, reuters, etc)...
 
My dad works for a telecom interconnect. Most of what I know is from working with their technicians. I have helped install and service phone systems, sound systems, miles of cabling, CCTV, you name it. The networking side got me into computers so I took a two year tech ed program in 11th and 12th grade. I started to learn Cisco there. I'm a sophomore at the University of Toledo where I am majoring in computer network administration. Before here I never touched a server. I have also been fortunate to have internships and career shadowing with several IT companies. I spent a lot of time helping my school's technology department.
I also run my own business doing residential and small business computer repairs, networking, and cabling, on the side...when not in school.
 
I just now got my break. I have no real world IT experience and I'm a senior in college. I'm about to sign a job offer for a Help Desk Technician at a local Networking Consultant Office. Pretty good pay and pretty good experience from the looks of it. I'll start in about two weeks; I'm pretty excited too.
 
Top_Gun.. Thanks for the thread. Good times reading folks experiences, and reminiscing.

I'm still fairly green, about 8 years into the industry.

Was a FTg ( Fire Control tech < defensive weapons op> in the Navy - Submarines, 20 years ago.) got out, did nothing with tech for years. Then in 99', heard one of the many ads at that time about.. "get your MCSE..be a millionaire..." LOL :eek: As I was sorta floundering at the time, and had a pc and enjoyed puttering around with it, well.. ya.. I went. Didnt take any tests, but got solid NT4 training, did take and pass A+. But I saw that at that time, the jo market was moving to "Experience required" as there were too many "paper certified" d00ds around. So I looked and found a call center gig supporting AOL.. :mad: ugh. But it was a start. Stayed about 3 months and left when the guy in the next cube over told me about another call center hiring .. same money, but more technical. NT4 support, network, etc. Stayed about 1 a year, then got a offer to work for an acquaintance in a repair shop. That was additional hardware experience, learned about retail support and the need for efficiency. ( cant fix a consumer OS or software issue with in 30 mins? format and re install... peeps wont pay for bench time on stuff like that ) However, the guy was a crook, over selling and promising the world to n00bish customers, my morality wouldnt tolerate it and I bailed ( only bridge I have had to burn in my IT life ) Got recruited for better still help desk supporting Seibel CRM, and of course hardware. That lasted about a year, then a friend of a freind ( finally..yes..who you know does help ) got a inside jo.. a real shop. Verizon Directories office. Desktop, some server stuff, and networking.

Lay offs came, and as a contractor, I finally got let go, but luckily had kept my Monster res updated.. and keeping the res on Monster regularly updated is critical..update em like every other week to keep them fresh and on the top of the head hunters queries.. and was recruited for a temp contract at the Dept of Veterans Affairs. That temp went permanent. Then, there was a effort to hire some of us to federal. I got lucky and made the Cert for hiring, ( which is NOT easy, but I am a vet, that helps at the VA ) and well.. now.. I have a dream job; permanent Federal employee. Awesome benefits, almost infinite possibilities and extremely varied stuff to learn and support, great pay ( I'm a GS13 ), and most importantly today, JOB SECURITY! As good as any Union. I work hard, and have a solid National reputation. Life's good! :D

I wish you luck! As has been said, go easy, work hard, say what ya mean, and mean what ya say. And DO what you say you will to the best of your ability, and don't be afraid to ask questions! No one knows everything, but good people know how to find answers. :cool:
 
You guys are one hell of a nice bunch :)
Very very empowering to hear all your stories and I'm learning a
lot just from your guys' experiences. I guess I've been kind of jumping
the gun on things, rushing things too much. Just eager to actually
do something I enjoy, messing around with hardware at home doesn't let
you make people happy :p

Thanks again guys
-Those who haven't posted, I'd love to here
your stories too.
 
Well I am 17 years old right now. Our Local Computer Place just is a joke. The guy there is just really behind in Tech. So no use in trying to get a job there. I joined the Walmart Workforce this year and It really sucks. I can't work at the Electronics Dept. Cause there a guy there already. But idt I would like it anyways selling overpriced Ipods and Sexbox games and annoying 13 year olds breaking shit like I seen.. Well Maby I will just join the Navy lol then..I really don't know.:confused:

From a dude from small town upstate NY near Justins house...
 
Oceansoul90 said:
Well I am 17 years old right now. Our Local Computer Place just is a joke. The guy there is just really behind in Tech. So no use in trying to get a job there. I joined the Walmart Workforce this year and It really sucks. I can't work at the Electronics Dept. Cause there a guy there already. But idt I would like it anyways selling overpriced Ipods and Sexbox games and annoying 13 year olds breaking shit like I seen.. Well Maby I will just join the Navy lol then..I really don't know.:confused:

From a dude from small town upstate NY near Justins house...
Click to expand...

Yes, we live in a town "jampacked" with businesses... :(
It's a bedroom town, people work in the city and live here.
 
Oceansoul90 said:
Our Local Computer Place just is a joke. The guy there is just really behind in Tech. So no use in trying to get a job there.
Click to expand...

Not to point at you bro... just thought I would share some hard earned experience of this point..

Having been in many enterprises with lots and lots of team members with a infinite diffference in skill sets and knowledges...

I try very hard not to criticize or even second guess other tech's solutions or skills. it has really only bitten me in the butt when I did and opens the door for other techs to come behind me and second guess my solutions. Computers in general can be approached in soooo many different ways; in Windows, there are usually like a million different ways to accomplish the same thing. So, even when I have to come behind a team mates sloppy work, i bite my tongue and just fix it.

Arrogance and know-it-alls are not welcome just about anywhere. Humility is highly worth developing; I make every effort to do my research, get my ducks in order, and just come and quietly get in and fix it, sans drama and jackass talk. That, and if the user seems interested, I try to give High level overviews of what I am doing and why. many people will appreciate a small amount of education, especially if it will save them down time in the future.

A frequently misunderstood and ignored aspect of IT work, and really separates the men from the boys, is your Soft Skills ( People skills ). Despite being out of call centers for like 5+ years now, I still do a lot of phone support. Remembering that n00b user mistakes and need for help = Job Security goes along way in reminding me to be grateful I'm not out digging ditches, instead of being over paid to click a mouse! :rolleyes:
 
I was selling computers at the local big box when I was college. Graduated with a degree in poli sci in 97. Had my resume in with the colleges career center. Local contractor was looking for someone and I got an interview. I didn't know much, but I knew enough to stay ahead of everyone else.
 
I figured I'd share my story just to give some background.

Two years ago, my parents were on the lake on their boat and a bad storm was coming through so they moored up with a few people. When the storm passed, they started talking to this guy and became friends. A year later, my job's contract wasn't renewed so I took the summer off and he has his own network security consultant company and we got to talking and the rest is history.

Knowing people in the industry certainly does help but so does knowing your field.
 
Just one last thought for those young kids just starting out in the work force...

When I turned 16 I got a job at Best Buy and was offered a few jobs due to my enthusiastic approach to helping them, my knowledge, and my troubleshooting skills. You may not always get into your desired field when you first start out but starting in an area that can open up new doors by the people you help is a huge start.

In today's world (from experience), having "customer service" skills is a big plus.
 
Wish there was a Best Buy here, I'm going to apply to the local grocery store
tomorrow so maybe I'll get a job there. I've always thought I was good with helping people
out, would love to have a job at a computer store.
 
Worked for UPS, unloading multi three ton containers off their jets while I was in college. Then in my CCNA class I overheard the dept. head talking about hiring another lab tech for the DNET lab. Had an interview the next day and was hired. Its not that great of pay but its good experience and a lot more fun that pushing containers around in the rain.
 
Getting started into the industry can be difficult. I have been interested in computers and technology since I was about 3 playing on an Apple G2(?). I decided to get a diversified education with a degree in economics so that I could fall back and/or do anything that I wanted including law etc. In high school I took every computer programming class that was offered.

After I graduated I looked high and low for a tech job, however, everyone required experience and I had an economics and physics degree ... hard to get people to believe you. I finally took a part time help-desk job at a university to pass the time and earn a few dollars while I did the job hunt. Pretty soon they realized that I had some serious skills and motivation and I was hired into a temporary full-time position with a one year expected length.

During that year I implemented and managed the installation of a new system used by all of the students and kept building my knowledge and jumping on every opportunity I could find. I was then hired on as a full-time salaried worker with benefits. Since then I have decided to pursue my true interests of networking and virtualization and have in the past two years gotten my CCNA, CCNP and VCP. Currently I am debating going all out and getting my CCIE before looking for a job change as I have no more upward mobility in my current job; however, consulting on the side keeps me happy and challenged - which has picked up dramatically since I became certified. I have a number of consulting companies that are calling me to outsource work.

So in my experience: you are likely going to start off at the bottom in a position you dont like. Use this time to build your skills and differentiate yourself and work hard. Eventually you will be noticed, and never stop learning / developing your skills. Certifications are still the best way to get you the interview, from there you have to be able to work with difficult people, have the skills, and the determination to make it.
 
Was in law enforcement..wanted to get into computers.

Problem was..no formal training, actually no training..just self taught from dorking around with home computers..learning to upgrade hardware, etc. This was back with Win3.1 early Win95..when upgrading for games started to kick in...Matrox Millenium, 3Dfx first Voodoo graphics card for GLQuake, etc etc. So..wanted to get into computers.

Entry level jobs too low in pay..was married to first wife back then...couldn't afford a drop in pay. But..got divorced...moved back into a family home for a year...so could afford a drop in pay. So took an entry level job at a retail software company..installing their point of sale and book keeping software on turnkey networks to ship out to shops. Learned a lot during that first year...absorbed all that I could.

Exactly 1x year later...since I knew about networking DOS based software, and Artisoft LANtastic ...a manager at a computer chain (ComputerLand) franchise was at a bar..and yacking with a friend of mine. I heard him moaning about this job he had for a local Days Inn hotel...heard him say "Artisoft LANtastic"...I offered to help. Spent the next 2 nights working with him squaring it away. Also PcAnywhere DOS mode. lol. Got offered a job at a local Computerland branch. At first mostly just in their break/fixit department with carry ins...but sometimes going out with senior engineers helping them on large jobs. Gaining experience working under them.

Over time transitioned out of the break/fixit department..always on the road with the senior engineers...and started doing more smaller jobs on my own.

Slowly started doing more and more jobs without the senior enginners...and being sent by the co to cert classes.

Fast forward a bunch of years....the owners of this franchise folded it....I had all these clients to take care of...so I was able to join a colleague from another company that did the same thing Computerland did....we working doing our own little thing..keeping our clients happy.
 
YeOldeStonecat said:
Was in law enforcement..wanted to get into computers.

Problem was..no formal training, actually no training..just self taught from dorking around with home computers..learning to upgrade hardware, etc. This was back with Win3.1 early Win95..when upgrading for games started to kick in...Matrox Millenium, 3Dfx first Voodoo graphics card for GLQuake, etc etc. So..wanted to get into computers.

Entry level jobs too low in pay..was married to first wife back then...couldn't afford a drop in pay. But..got divorced...moved back into a family home for a year...so could afford a drop in pay. So took an entry level job at a retail software company..installing their point of sale and book keeping software on turnkey networks to ship out to shops. Learned a lot during that first year...absorbed all that I could.

Exactly 1x year later...since I knew about networking DOS based software, and Artisoft LANtastic ...a manager at a computer chain (ComputerLand) franchise was at a bar..and yacking with a friend of mine. I heard him moaning about this job he had for a local Days Inn hotel...heard him say "Artisoft LANtastic"...I offered to help. Spent the next 2 nights working with him squaring it away. Also PcAnywhere DOS mode. lol. Got offered a job at a local Computerland branch. At first mostly just in their break/fixit department with carry ins...but sometimes going out with senior engineers helping them on large jobs. Gaining experience working under them.

Over time transitioned out of the break/fixit department..always on the road with the senior engineers...and started doing more smaller jobs on my own.

Slowly started doing more and more jobs without the senior enginners...and being sent by the co to cert classes.

Fast forward a bunch of years....the owners of this franchise folded it....I had all these clients to take care of...so I was able to join a colleague from another company that did the same thing Computerland did....we working doing our own little thing..keeping our clients happy.
Click to expand...

Offtopic, but my boss worked for ComputerLand running a store. That was a long time ago though, now he's a Director of IT.
 
only break for me was no taxes doing power washing for a friend 9 dollars and hour but yet again I dont think thats a break
 
I still haven't "made it" yet but I'm well on my way.

I'm in my 3rd year in a "Computer Systems Technology" program in college. Its got CCNA, CCNP, and other related classes(os', hardware, email servers, databases). It's a co-op program so I get 3 work terms to work in program related jobs. I'm current on my second co-op term.

My first co-op I got through the school. The school uses an online service to post jobs that the students can apply for and get interviews and all that. Well all the posted jobs got gobbled up and i didn't even get a single interview, mostly due to my grades since our transcripts are included with our resume. My only experience at the time was 2 years at McDonald's and a year or so at Telus (sales). Anyway a couple of companies ended up contacting the school after the initial run of jobs was over. I ended up getting an interview for one of them and got the job.

It was a 1 man IT department in a medium sized manufacturing company, they made industrial sized metal cutting saws. It paid $12/hour (low compared to the other placements) but it was probably the best experience I've ever had in my life. My boss, the only other person in the department, was rolling out SAP so he was doing that and i was pretty much doing everything else. I upgraded their NT domain to AD, consolidated multiple shitty file servers into a new one, upgraded to network backbone to gigE, setup a VMware server to take some old app servers off-line, user support, etc. I dabbled in pretty much everything and walked away with a resume as long as my arm.

For this term, right off the bat I had 5 interviews. My resume was VERY impressive compared to what some of my friends had so that definitely gave me an edge. That and my grades had improved a bit (but not much). I also applied to a job on my own, which i also got en interview for. I only ended up getting a single job offer out of the 6 interviews (apparently all but 1 thought i was over confident, bordering cocky :eek:) but i got the one i wanted. Now I'm making $19/hour(highest in my program) for a huge company (so big that their name will make my resume look good) with a very good chance of coming back for my 3rd term and rolling into a full-time job.

Anyway, I just wanted to say that when you start out take anything you can get, and more importantly don't look for at the pay first, look at what the job offers in terms of experience. All my friends made like $2-6 more then my first term but they didn't get much experience and didn't get much better jobs for the second term.
 
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