HIS Support

[kcmastrpc]

So I am on week 7 without a RMA card returned to me. They won't answer my emails now either.

Here's the story, I sent them a early 5870 that went NV/NP on me (btw, i don't fold/bitmine/etc, just game) - fast forward 4 weeks, they email me telling me they don't have that particular model so they want to send me a 5850. It took me a week to get them to understand that I would only accept a 6870 or 6950 in lieu of a 5870.

All of a sudden they have some newer model 5870's, and it's been two weeks since I told them 'ok, great, send me a card'.

Just wanted to give you folks a heads up on how HIS does things.

 

[sirmonkey1985]

they are probably waiting for the cards to go through refurb testing before they can ship it to you, lol