HELP with New Processor

S

Stanfiem

Limp Gawd
Joined
Oct 21, 2011
Messages
364
EDIT: I just received the second processor that I was told was NEW from amazon and it clearly has thermal paste on top of it and the bottom has indentions on the pads already. So this chip WAS in a socket but Do they test processors in the factory? The oddest thing is that the 1st processor I received had the same thing a cloudy film of thermal paste over the top and indentions.

This is the Second Chip I have recieved that was supposed to be NEW and it is used. The first was yesterday and today I a replacement arrived and it is clearly used as well.

BTW: these Processors are from Amazon.com LLC not a third party on amazon. I did not want to order from a third party because I feared this would happen with them but here I am...
 
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jEkcU3o.jpg


;)
 
^^:D

For sure, a web link showing us exactly what you bought, among other details, would be of benefit to receiving help here.

Until you provide details, so far it sounds like an OEM CPU. And as you posted in this forum thread, an Intel one. Which means its not a retail boxed processor and doesn't carry an Intel (or any other) warranty unless the seller provides one. Unlike some OEM hard drives, OEM CPUs don't come from the manufacturer in sealed bags for individual sale.

Also, Amazon.com (the US site) doesn't sell OEM CPUs through itself, as far as I've ever seen. It only sells retail boxed CPUs. OEM versions come from (potentially questionable) third-party sellers there.

The main point: who knows what happened to those OEM CPUs before they got to you (or where they came from). With remnants of CPU paste on them, they could have come out of computers, may have been overclocked improperly and suffered heat failure and so on.

So to start with, could you provide the Amazon link(s) you bought these from? And note: just because you send Amazon the money doesn't mean they are selling the item themselves. It should show pretty clearly on the web page what third-party company it is you buy from (if applicable).
 
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Fritingo said:
^^:D

For sure, a web link showing us exactly what you bought, among other details, would be of benefit to receiving help here.

Until you provide details, so far it sounds like an OEM CPU. And as you posted in this forum thread, an Intel one. Which means its not a retail boxed processor and doesn't carry an Intel (or any other) warranty unless the seller provides one. Unlike some OEM hard drives, OEM CPUs don't come from the manufacturer in sealed bags for individual sale.

Also, Amazon.com (the US site) doesn't sell OEM CPUs through itself, as far as I've ever seen. It only sells retail boxed CPUs. OEM versions come from (potentially questionable) third-party sellers there.

The main point: who knows what happened to those OEM CPUs before they got to you (or where they came from). With remnants of CPU paste on them, they could have come out of computers, may have been overclocked improperly and suffered heat failure and so on.

So to start with, could you provide the Amazon link(s) you bought these from? And note: just because you send Amazon the money doesn't mean they are selling the item themselves. It should show pretty clearly on the web page what third-party company it is you buy from (if applicable).
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What about my post makes you believe it is oem?

I bought them from amazon.com LLC so Yes they are from amazon. Also It came with a SEALED box with a manual and a heatsink.

I can not provide the link because amazon has since taken it down, why you might ask. Becasue I contacted them and told them they were used processors. My guess is I was not the only person complaining about getting a used processor as a new one.


The main point: who knows what happened to those OEM CPUs before they got to you (or where they came from). With remnants of CPU paste on them, they could have come out of computers, may have been overclocked improperly and suffered heat failure and so on.
Click to expand...

I did not buy oem I bought a NEW processor.
 
mzs_biteme said:
jEkcU3o.jpg


;)
Click to expand...

It is used as well. I didnt have a powersupply. to test it now I do. They offered me 10 dollars and to be able to return them.

I am going to overclock them both and see how they do before I decide if I am going to keep one or not.

I also added details in the first post before you decided to post that little meme. If I was not so pissed that I received 2 used processors when they should have been new I would find it rather amusing.
 
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Stanfiem said:
I also added details in the first post before you decided to post that little meme. If I was not so pissed that I received 2 used processors when they should have been new I would find it rather amusing.
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To be honest I think it still applies regardless. You ordered from Amazon and not a third-party retailer, that's one thing. But you still haven't supplied us with any details about the actual product you ordered and where it can be found on Amazon. Do products usually come with thermal paste? Not that I've seen, but I've heard Xeon processors for example go through thorough stability testing before leaving the factory, so it could be that. Could be hidden print or an acronym used on Amazon where you actually bought a used chip and not a new one.

I mean if you wanted to know whether chips usually come with thermal paste still on them and worn pads, I think the answer speaks for itself.
 
Stanfiem said:
What about my post makes you believe it is oem?

Also It came with a SEALED box with a manual and a heatsink
Click to expand...

You missed stating that important point in your original post. So based on what you said the symptoms were, it was far more likely that they were OEM (new or used) than sealed-box new.

As per Liger88 above, I've (and local friends) bought scores of Intel & AMD (& Cyrix) boxed CPUs over the years (no Xeons yet, though). None of them had thermal paste sitting on them (those that didn't have heatsinks pre-attached) or "worn pads" (heatsink pads).

If the box doesn't have Intel factory stickers on each end that haven't been tapered with, it has been opened previously.

Good luck.
 
I bought a pair of OEM xeon's 2 years ago from ebay, they had no signs of pad wear or TIM on them and they were listed as new. Oh and OEM cpu's do not come in a box from intel..........

And a sealed box does not mean it was sealed at intel, intel use clear stickers that say "intel factory sealed" printed all over them for everything - from cpu's to lowly heatsinks
 
Pics of the box (multiple angles) and the CPU would probably come in VERY handy here.....:cool:
 
regardless if the processor is used as you say (not saying its not an issue) did you even test it to see if it worked? if it was in a retail box with factory sticker seals then it matters zero that it had paste on it, or showed signs of pad wear; it carries the manufactures warranty all the same so in the end all that matters is if it works as advertised.


Stanfiem said:
I did not buy oem I bought a NEW processor.
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btw oem does not mean it is used... oem (which stands for Original Equipment Manufacturer) in the cpu world means its new from the maker (Intel, AMD, whoever) but is just a cpu, no hsf, no box, little if any warranty... basicaly just a processor in a plastic clamshell that are typically meant for computer builders (think HP, Dell, etc.)

buying an oem chip, which im not saying you did, has its "risk" but thats what you gamble when you buy one
 
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