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Help with new computer that won't boot

T

TripleTrailer

Limp Gawd
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Joined
Jul 18, 2004
Messages
172
My uncle ordered a refurbished computer to replace the old one at his shop. Today I picked it up so that I could load all his shop software and use the cable internet at my house to update windows and such. Well when I turned it on it took pretty long to do anything, then just came up with an error message "operating system not found" Ok so I get my windows xp home disk out, since there was a serial on the top of case and it supposed to be installed already I figure I'll just do a fresh install. Well it takes about 10 minutes to actually get to the windows set up screen, then after sitting at the intial screen for a few minutes, it goes to one of those dark blue screens about invalid page something. So I figure the memory is probably shot, but I'm not sure. So what do you guys think it is, memory, hard drive, something else?
 
hit del key as you power it up and get into the bios and check the settings.

Personally I would box it up and send it right back. Today. Either its junk or the HD got trashed during shipping.

He paid for a machine with the OS installed, in working condition, you should not have to mess with it.
 
Yeah, I checked all the bios setting, and opened the case and check the hard drive and reseated the ram. I going to tell him to send it back.
 
I guess it is either a bad memory or a bad HD. Send it back like others said.
 
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