HELP ! Screwed by Canada Customs/USPS!

nimba

Weaksauce
Joined
Mar 10, 2005
Messages
101
hey guys,

I received a msi k8n neo2 motherboard today from the US. Item was just as described, everything firstclass all the way! now, here is the problem. The seller declared it a $40 Gift value. Great! But it seems we had a problem. That declaration form was apparantly burned because when I received the package the declaration form (which has obviously been created by someone else) stated that the item was $300 and it was not marked as a gift but as "other - parts for friend". $300??? At best, brand new, this costs $140. I payed $80 shipped. The actual value without the shipping would have been $62.

it appears that the box had been opened and replaced maybe (still trying to verify that)

300??

I now want to appeal this matter, because it cost me $60 in taxes here in Canada. Does anyone know how to go about this? Please help me

thank you for your efforts!
 
Not pointing fingers or anything, but how do you know the seller didn't make a mistake and put $300 value on the declaration form instead of Canadian customs? I don't know your countries laws, but I know here in the US there's little I'd be able to do if I were in the same situation...even though I do know the chief customs agent here in Amarillo.
 
yea it wasnt the sellers fault thats confirmed. He did ship it in the big box, but they seem to have determined the value.
 
i wish! too late for that now. I already payed them and everything. I'll consider that next time actually :)

actually lets hope that doesnt ever happen again
 
On the back of the customs form is an appeals form. Fill it out and send it to the appropriate address along with a copy of your payment transaction. Ask CC to assess the board at $80.

In the future, have the seller mark the package "free in-warranty replacement". Regardless of the value, it should pass through CCs tax free.
 
I fail to see your problem, they only did the same to you what you tried to do to them.

Mark099 said:
On the back of the customs form is an appeals form. Fill it out and send it to the appropriate address along with a copy of your payment transaction. Ask CC to assess the board at $80.

Thats all fine and well but how does he explain why on the box it was said $40 gift?

People who try to cheat import tax makes me sick. :eek:
 
intelceleronman said:
I fail to see your problem, they only did the same to you what you tried to do to them.

Thats all fine and well but how does he explain why on the box it was said $40 gift?

People who try to cheat import tax makes me sick. :eek:

That form no longer exists. Best thing to do is take your lumps, recover as much money as possible, and move on...
 
If you payed via paypal, print out a copy of the reciept and send it with the appeal for and they will re-emburse you, I have done this several times where the seller put a rediculously low amount so customs opened it and gave it thier own value. If you can prove what you paid, you are in the clear. It was worked for me 3 or 4 times now.
 
wow, customs sounds like a bitch... How the hell did they figure the mobo was worth $300? :eek:
 
amdoverclocker said:
And this is why I will NEVER ship to Canada.

If you ship to Canada it's the Canadian that has to pay the import tax - not you. No need to not ship to Canada that I can see. I feel sorry for the Canadians actually - The exchange rate get's them and then the import tax hits them again. I always have asked when I ship there to see what amount they want on the declaration forum to try and help them out.
 
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