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Help Please - BSOD

U

Useness

n00b
Joined
Feb 2, 2005
Messages
31
Ok I just finished building my new computer, installed WinXP Pro, got everything up and running.

However I've been getting Blue Screens of Death Occasionally while I am playing my games.

The Message is a "MACHINE_CHECK_EXCEPTION"

Sadly this is rather inspecific, I checked the microsoft page and it can be any number of problems.

So delving a little deeper, I checked my System Error Events Log and I have been getting 2 repeated errors during the running time of my pc

One is a DCOM error:

DCOM got error "The service database is locked. " attempting to start the service netman with arguments "" in order to run the server:
{BA126AE5-2166-11D1-B1D0-00805FC1270E}

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

The other is a ATAPI error:

The driver has detected a device with old or out-of-date firmware. The device will not be used.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Clearly I need some assistance from this fine collection of Computer Gurus.
Feel free to ask me more info

MY COMP:

WinXP Pro
A8V Deluxe MB
AMD +3800 64
Nvidia Geforce 6800 GT
Audigy 2 ZS Platnium
Netgear MA311 PCI adapter
Sony DW-D22A dvd/rw
Seagate 120G Harddrive
 
Are you sure you installed your heatsink properly? What are your CPU temps? Another possibility is that you may need to loosen your RAM timings. Also, what kind (brand/wattage) of power supply are you using?
 
Thanks S1nF1xx.

This error is caused by the CPU throwing a [H]ardware exception. Usually caused by either the mobo/procs/power supply being physically damaged. Make sure that the power is all good, use the mobo diagnostics to make sure that all the voltages are in tolerance etc... If it's all good, post the stuff I ask for in that thread, and I will try and help you. Usually however with those dumps, the minidump is useless, since the CPU threw an exception, not the code, so the stack traces look wierd. ;)
 
It does not appear I have that Minidump or full dump under the aforementioned folders.

I do have the DrWatson dump, in regards to that, do you need the notepad file or the actual .dmp?

Please forgive my complete noobishness when I say that I am unsure how to test the voltages on my MB

My PSU is a 470W Silencer made by PC Power and Cooling.

I've already tried googling the codes, to no avail.

Only thing tweaked in my PC is the Video Card which comes from BFG with a slight OC.

Please keep the help coming, and I appreciate your patience.
 
Dr watson crash would be an application crash, not the blue screen. Please try and capture a blue screen dump, even though they are not all that useful for these cases.
 
how do I go about capturing a BSOD,

Does that entail just writing down the error code I recieve?

Also curiously, I removed one stick of my ram (Crucial Ballistix) from slot A1 and kept only the one in slot B1, since i've done that I have yet to recieve another BSOD

Could that be the cause, or perhaps am I having a motherboard error? Like the slot is bad?
 
the best bet is to download memtest (google it) and run it on each stick separately. If one stick shows errors, then you should RMA it.
 
BigBadBiologist said:
the best bet is to download memtest (google it) and run it on each stick separately. If one stick shows errors, then you should RMA it.
Click to expand...
A stick failing memtest doesn't always mean the stick is bad. It is 90% of the time, but not enough to RMA. You should cross compare the RAM with a known working system, or cross testing the system with known working RAM.

Bad mobos, CPUs and PSUs can also be a cause of memory instability.
 
yeah, but if one stick passes and the other shows errors, it pretty much shows that the problem is in the bad stick and shouls be enough evidence to warrant an RMA.

However, there's also a good chance that if you drop your RAM timings, the stick will run fine.
 
Ok, I will attempt to run memtest

However it would save me time if I found out if that is even a likly cause. Would I get the aforementioned BSOD off a bad stick of ram?
 
Clearly removing that stick did not solve my problem... as I just had another BSOD...

I wrote down the code this time:

STOP: 0x0000009C (0x00000004, 0x8053FAF0, 0x82000000, 0x00070F0F)

Another Note, I ONLY have gotten this Blue Screen when playing games. e.g. City of Heroes, America's Army.
 
did you check your CPU temps yet? You can see them in the BIOS under hardware monitor or something similar.

(crashing in games tends to be overheating or RAM errors)
 
Fairly positive this isn't a cooling issue.

Idle temps are 36C
Game temps I have yet to check...
With overheating you typically just get random restarts not BSOD
 
I would check you Vid card temps also. You said you did a slight oc to it? That may be enought to make it unstable when you are playing graphic intense games. Also make sure you have the lastest and greatest drivers. I have seen vid cards cause some hella weird BSOD's.
 
Did the system pass memtest86? How long did you run (tests should run for several hours/overnight)?
 
This isn't a memory problem... I'm 90% Sure of this

I believe this all stems from my Running a AMD64 on the A8V Deluxe Asus Motherboard...

Its compatable but I need to download the newest drivers for my MB.
I tried this several times and kept getting failed CMOS errors after the new driver install and had to revert to previous drivers. Can anyone explain this?

This is something NEW....

When I try to run the Asus Update utility it give ma a weird error and then tells me I don't have a Asus Motherboard installed....

Does this mean I need to flash my bios? I will try that and see if it helps... If anyone knows why
 
Check and see if your memory match up, latency and voltages. I had the same problem with my Kingston Ram i had 512mb (2x 256) 2.5v then added another 2x 256 sticks 2.6v. Well i though my m/b would be able to sync them and what not. But during games i would get the BSOD...i adjusted the voltages and viola! No more bsod.
 
Ok, some people I don't believe are reading whats already been said, lol.

I've tried to flash my bios and install the latest and greatest. However everytime I attempt to run my comp off the new BIOS i get an error at my post screen telling me that my CMOS Checksum Failed, then I have to revert back to my default settings. Which changes my BIOS back to the old version.

My memory shouldn't be off on voltages and what not because they are both Crucial Ballistix 512mb. However at this point I am willing to try anything.

Please tell me how I might test and correct any memory voltages, latency miss matches
 
Useness said:
Ok, some people I don't believe are reading whats already been said, lol.

I've tried to flash my bios and install the latest and greatest. However everytime I attempt to run my comp off the new BIOS i get an error at my post screen telling me that my CMOS Checksum Failed, then I have to revert back to my default settings. Which changes my BIOS back to the old version.

My memory shouldn't be off on voltages and what not because they are both Crucial Ballistix 512mb. However at this point I am willing to try anything.

Please tell me how I might test and correct any memory voltages, latency miss matches
Click to expand...

BSODs, CMOS Checksum errors when you flash the BIOS?

2 + 2 = RMA the motherboard.
 
Many times after doing a BIOS flash, you get a CMOS error message. But when you clear the CMOS to get the default settings, you don't actually lose your BIOS revision. The BIOS is programmed. The CMOS retains settings that your BIOS uses.

Anyway, in your BIOS, there should be an area where you can adjust voltages. I don't know exactly where it is in your system. But basically, you should be safely be able to set your RAM to 2.7V (stock is normally 2.5V; the people from Corsair say that all RAM should be set to 2.8V without any problems, but I like to be a little safe). It may be under Vdimm or something like that.
 
Ok, sorry BigBadB. I don't quite get what your saying.

if I understand you, Its normal for me to get a CMOS Checksum Error after I flash my bios, and I have actually updated them to the newest version?

I am 90% sure I misunderstood what you said, because when I go back into my bios it shows I have a old version.
 
correct. A CMOS checksum error is something that you frequently see after flashing a BIOS. (I think it maybe happens when the BIOS gets a new feature or something and the entries in the CMOS don't match up).

Check your BIOS revision during POST. It is normally listed in the upper left of the screen right above the RAM count (if this goes by too quickly, you can hit the <pause> button during POST- about the same time you would normally hit the <del> button to enter the BIOS.

If your BIOS hasn't been flashed properly, then that is a different issue. Check to make sure there isn't a BIOS flashing enable/disable feature in your BIOS (there may also be a jumper on the mobo). Also, make sure to disable BIOS cache/shadow before flashing.
 
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