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Hard Drive Question

K

Klowinns

n00b
Joined
Jan 6, 2006
Messages
42
Hello,

My question is in reference to a laptop hard drive.

The past few days, upon restarting my laptop I receive a message stating that the hard drive has a problem and to backup your data (F1 to continue). I ran several test and all come up as no problems. The same drive, I've placed it other laptops and NO message appears that hard drive is bad. What could be the problem?

Your help would be appreciated.

Thanks.
 
Thank you for your reply.

How can I look into this matter? Steps, process, etc.

Thanks again.
 
Well. The drive manufacturer may be able to supply some diagnostic software, which may or may not indicate a problem with the hdd controller. Some laptops use very short cables (an inch or so) as a sort of movement, shock, and vibration buffer against the hard drive. If yours has one, it may be bad.

I would call the laptop manufacturer's tech support and go over it with them. Some companies (like Alienware and Toshiba) are pretty good about listening to you and what you have already done. They may want you to send the laptop in, or they may want you to run some tests, or both. If there is a controller problem, you will likely have to have the laptop's io board or motherboard replaced. If it is a Toshiba or HP laptop, it should be a relatively quick turnaround.

Anyhow, you are probably looking at some downtime. If you know someone who is certified with that particular laptop (HP and Toshiba certifications are common), and the motherboard turns out to be bad, you can probably get the board shipped to them, and they can do the work for you. Otherwise, get ready to be without it for a couple of weeks.
 
HaMMerHeD said:
Well. The drive manufacturer may be able to supply some diagnostic software, which may or may not indicate a problem with the hdd controller. Some laptops use very short cables (an inch or so) as a sort of movement, shock, and vibration buffer against the hard drive. If yours has one, it may be bad.

I would call the laptop manufacturer's tech support and go over it with them. Some companies (like Alienware and Toshiba) are pretty good about listening to you and what you have already done. They may want you to send the laptop in, or they may want you to run some tests, or both. If there is a controller problem, you will likely have to have the laptop's io board or motherboard replaced. If it is a Toshiba or HP laptop, it should be a relatively quick turnaround.

Anyhow, you are probably looking at some downtime. If you know someone who is certified with that particular laptop (HP and Toshiba certifications are common), and the motherboard turns out to be bad, you can probably get the board shipped to them, and they can do the work for you. Otherwise, get ready to be without it for a couple of weeks.
Click to expand...

Thank you for your reply. Much appreciated.

It's HP / Compaq Presario.

Regards.
 
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