kilgore777
Gawd
- Joined
- Sep 12, 2005
- Messages
- 896
I purchased new PC in May (has 2-WD 250GB WD Caviar SATA II HDDs). Had problems not related to HDDs; sent PC back. PC returned, still had problems; had to reinstall Vista. Used WD Dataguard software to erase HDD. Reinstalled Vista. Inadvertently installed Vista to (what was originally) the second drive (now C
, so Vista was on both drives. Formatted second drive (now D
to remove Vista.
Then, second HDD was not being recognized by the OS or in the BIOS. Called tech support and they suggested that I open the case and make sure everything was well seated. Everything seemed OK. Upon reboot, both HDDs visible and functioning properly for about four days. Two days ago, I tried to save a file to the second HDD and the system froze. (I had saved to the HDD without a problem, before). Rebooted and HDD not recognized; rebooted several times, still no HDD. Yesterday turned on PC and both HDDs were there again. Could save, etc. Turned off PC; would not shut down (just stayed on “shutting down” not frozen, just processing for a long time). Rebooted and second HDD gone, again.
The Tech at Avadirect thinks the HDD is a goner, but I have had them die before but they never acted like this. Should I RMA or does it sound like it could be something else?
Any suggestions would be really appreciated. Thanks!
BTW, I am not using any RAID configs.
Then, second HDD was not being recognized by the OS or in the BIOS. Called tech support and they suggested that I open the case and make sure everything was well seated. Everything seemed OK. Upon reboot, both HDDs visible and functioning properly for about four days. Two days ago, I tried to save a file to the second HDD and the system froze. (I had saved to the HDD without a problem, before). Rebooted and HDD not recognized; rebooted several times, still no HDD. Yesterday turned on PC and both HDDs were there again. Could save, etc. Turned off PC; would not shut down (just stayed on “shutting down” not frozen, just processing for a long time). Rebooted and second HDD gone, again.
The Tech at Avadirect thinks the HDD is a goner, but I have had them die before but they never acted like this. Should I RMA or does it sound like it could be something else?
Any suggestions would be really appreciated. Thanks!
BTW, I am not using any RAID configs.