Handbrake error reading source? .mp4

[Shog]

Hey guys, a lot of handbrake users here, hopefully someone can help. I have a 10 minute .mp4 I got from Direct Video Downloader. I use the .mp4 for example 8:11 and 118 Mb.


I click source, file, select the file, hit open, go to destination, open the folder I want it saved to, (I tried leaving the name blank, making up a name, and making up a name.mp4). I get the settings set up and then click start. It'll abort pretty quickly and not make a file.

Significantly condensed output. Previewing it also fails to open, this occurs on all the .mp4s I have tried.


Opening F:\Uncompressed Content\Crash Course\Atomic Hook-Ups - Types of Chemical Bonds_ Crash Course Chemistry #22 (QXT4OVM4vXI).mp4...
[14:57:24] CPU: Intel(R) Xeon(R) CPU E5-2650 v3 @ 2.30GHz
[14:57:24] - logical processor count: 20
[14:57:24] OpenCL device #1: NVIDIA Corporation Quadro K620
[14:57:24] - OpenCL version: 1.2 CUDA
[14:57:24] - driver version: 354.67
[14:57:24] - device type: GPU
[14:57:24] - supported: no
[14:57:24] Intel Quick Sync Video support: no
[14:57:24] hb_scan: path=F:\Uncompressed Content\Crash Course\Atomic Hook-Ups - Types of Chemical Bonds_ Crash Course Chemistry #22 (QXT4OVM4vXI).mp4, title_index=1
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening F:\Uncompressed Content\Crash Course\Atomic Hook-Ups - Types of Chemical Bonds_ Crash Course Chemistry #22 (QXT4OVM4vXI).mp4/BDMV/index.bdmv
libbluray/bdnav/index_parse.c:162: indx_parse(): error opening F:\Uncompressed Content\Crash Course\Atomic Hook-Ups - Types of Chemical Bonds_ Crash Course Chemistry #22 (QXT4OVM4vXI).mp4/BDMV/BACKUP/index.bdmv
libbluray/bluray.c:2182: nav_get_title_list(F:\Uncompressed Content\Crash Course\Atomic Hook-Ups - Types of Chemical Bonds_ Crash Course Chemistry #22 (QXT4OVM4vXI).mp4) failed
[14:57:24] bd: not a bd - trying as a stream/file instead
libdvdnav: Using dvdnav version 5.0.1
libdvdread: Encrypted DVD support unavailable.
libdvdreadVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.IFO failed
libdvdreadVDOpenFileUDF:UDFFindFile /VIDEO_TS/VIDEO_TS.BUP failed
libdvdread: Can't open file VIDEO_TS.IFO.
libdvdnav: vm: failed to read VIDEO_TS.IFO
[15:23:33] dvd: not a dvd - trying as a stream/file instead
Input #0, mov,mp4,m4a,3gp,3g2,mj2, from ...
"

Things I can note: Says I'm not supported, can't open the file.

Any tips or help? I'm afraid I missed something entirely obvious.

Edited:
I wanted to say thanks, normally end my posts like that but missed it this time!

Thanks as always for your time guys and gals.

 

[Shog]

Got it... switched from h.264 to MPEG-4...