Guild Wars Gripe

D

daveyjwin

Limp Gawd
Joined
Oct 2, 2007
Messages
198
So, I bought Guild Wars like 4 years ago, played a little bit, got distracted, and never really went back. Well, on Saturday, I decided I wanted to re-install it and give it another shot. I reinstall it, go to try to log on, and it says I need to enter in my character's name to log in? WTF, I haven't played in 4 years so I have no idea what I named my dude, and there's no way to circumvent this. So I email the company via their tech support website on Saturday, with the information they required as per the website (My code, my login, etc) and waited 3 days! and finally got a response today... asking for my home address when I signed up. Now, I have moved 4 times since then, but I put the one I'm pretty sure I lived at when I signed up. But seriously, is this all necessary? So aggravating.

Makes me want to just buy another F-ing copy of the game, but then they'd be winning and have another $20 of my money. So, I might just not play.

WTF?:mad:
 
IIRC there was a bunch of security issues and people getting accounts stolen left and right, so they added the naming a character thing to login to help prevent it from happening. So not only do you need to know the name of the account and the password, you need to know a character on the account.

I came back after a few years to the same thing. Luckily I remembered one of the old characters. Wasn't too hard for me though, as I only ever played one more than a few minutes.
 
Still, it sounds like they could allow for better options. That game has so many people playing, most of the names I end up picking are just whatever seems to come to me at the time because anything I might remember is already taken. I can safely say, if I lost my character name saved at the login, I probably wouldn't remember one at this point because most of them are just whatever I came up with after being frustrated at trying to pick names I've used before and might remember.

I don't see what's stopping them from implementing the security features other games/commerce/etc sites use...and a minimum password strength requirement.
 
I went ahead and logged in while I was thinking about it. Haven't played in a few months.

Only remembered one character name after about 2 minutes of thinking. Ugh. I can see how this would be annoying.
 
I empathize with the OP, but I had a more successful experience. I had played a free trial sometime last year, and I bought the game within the past month. I couldn't remember the name of the character I played during that trial, so I had to e-mail tech support. They got to me under 24 hours, provided the name of the character, and I was off and running.

It IS an annoyance to have to sign-in using the name of a character on the account, for sure. It just happened to be not-so-bad for me.
 
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