Guarunteed no dead-pixels websites?

[meglamaniac]

I've heard of some websites which charge you a premium to open your panel before shipping and check for it hasn't got any dead pixels.
I was wondering if anyone knows of a website offering this service (preferably in the UK)?

Ta muchly!

 

[BillR]

I've heard of some websites which charge you a premium to open your panel before shipping and check for it hasn't got any dead pixels.
I was wondering if anyone knows of a website offering this service (preferably in the UK)?

Ta muchly!

Why not buy it locally and check it before you buy?

Just a thought

 

[mentorxxx]

Why not buy it locally and check it before you buy?

Just a thought

i also had that idea , however they don't let you open them if you are not 100% sure
that you will buy it . Because, they say they have to sell all monitors in a SEALED
box ,if you open it and let's say change your mind ,then they can't sell it anymore
because no one will like to buy a monitor in an opened (not factory sealed) box .....

 

[BillR]

That’s crap service. If you standing there with money in your hot little hand and they won’t open the unit for you, find a new dealer. If the unit is in fact defective they can send it back for service or replacement. If what they are telling you were true they would then be willing to sell a known defective unit to “the next guy”. Why deal with someone like that at all?

If you were “buying just to try” I could understand that. That is not a policy I agree with at all. If your standing there with the money and agree to buy as long as the unit is fine the dealer should have no issue as you are working things in his favor. If you got it home sight unseen and it was defective would he refuse to exchange it?.

I know things across the pond are a bit different, but who needs dealers like that?

 

[mentorxxx]

That’s crap service. If you standing there with money in your hot little hand and they won’t open the unit for you, find a new dealer. If the unit is in fact defective they can send it back for service or replacement. If what they are telling you were true they would then be willing to sell a known defective unit to “the next guy”. Why deal with someone like that at all?

If you were “buying just to try” I could understand that. That is not a policy I agree with at all. If your standing there with the money and agree to buy as long as the unit is fine the dealer should have no issue as you are working things in his favor. If you got it home sight unseen and it was defective would he refuse to exchange it?.

I know things across the pond are a bit different, but who needs dealers like that?

if it's defective they will anyway take it back ,but if it has 1or 2 dead pixel they won't ....
that is the problem .

 

[IdiotInCharge]

if it's defective they will anyway take it back ,but if it has 1or 2 dead pixel they won't ....
that is the problem .

Don't expect retailers to be all that smart, but they aren't completely stupid either. While you know you want a perfect display, they know such things can be very rare; you could very well open every one they have and fine each and every one flawed. Then they have a stack of opened boxes to sell at largely reduced margins, if a profit at all. Do you know their return policy with their supplier? 2-6 pixels may be the minimum for them too. Try to relate to that when dealing with them; managers expecially will be much more understanding (be willing to buy floor displays, if they are perfect, since they are already out of the box.... not that you will per se, or not that they wiull be perfect, but relating to them your perspective with understanding of theirs can go a long way).

 

[BillR]

Don't expect retailers to be all that smart, but they aren't completely stupid either. While you know you want a perfect display, they know such things can be very rare; you could very well open every one they have and fine each and every one flawed. Then they have a stack of opened boxes to sell at largely reduced margins, if a profit at all. Do you know their return policy with their supplier? 2-6 pixels may be the minimum for them too. Try to relate to that when dealing with them; managers expecially will be much more understanding (be willing to buy floor displays, if they are perfect, since they are already out of the box.... not that you will per se, or not that they wiull be perfect, but relating to them your perspective with understanding of theirs can go a long way).

IIC is correct, a lot depends on whom you talk to, and the individual manufactures. Sony for example is very quick to quote their policies and be pretty unwavering. Samsung used to incredibly understand, but not like they used to be, although I still think they are among the best.

The other side of this many-sided coin is an awful lot depends on the volume an individual dealer does with a company and how honest they are with warranty claims. Nobody wants a dead pixel, but every manufacture allows for them thus they put in writing BEFORE you buy.

Another question you have to ask is, if the dealer opens and checks and guarantees you a perfect unit, what do they do with the non-perfect units? As a rule they resell them to distributors or their own secondary business at “The lowest price on the net”. That could be why we see so many complaints about dead pixels with web purchases.