GPU issue

rudy

[H]F Junkie
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Apr 4, 2004
Messages
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I recently upgraded from an ASUS GTX480 to a Galaxy GTX780
System is
i7 2600K @ 4.0
16 GB corsair DDR 3
p67 Mobo
corsair HX850 PSU
1 640GB WD HDD
1 120 GB intel SSD
Win 7 x64

Prior to the upgrade I had no problems. But now ever so often, maybe every other day I get a BSOD like this.
IMAG0797.jpg


Am I looking at a bad card that needs to be RMA'd? Since it only happens in games I assume it has something to do with heat but today it was much cooler than normal and it still happened. The case and exact same setup was able to handle a GTX 480, 3x 120 mm fans.
 
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Did the BSOD happens in all 3D games?

Remove optical drives and unplug case fans, and unnecessary hard drives.
but for better results try testing your system with another PSU.

Still, I think I'm missing something...
 
First, run Memtest to check for bad RAM, because if that's the problem, it will mess with any other troubleshooting you attempt to do.

Then, download the latest Nvidia drivers from nvidia.com and install them (320.18 WHQL as I write this). During the install, click the checkbox to do a clean installation. Don't use any driver sweeper or driver cleaner products except as a last resort, because Nvidia's clean install is very good now.

Edit: though some report that 314.22 drivers are much more stable, so if a clean install of 320.18 does not work, roll back to 314.22 (also clean install, of course).
 
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I must be blind I cant find older drivers on the NVidia site. Everytime I search any way all I get is the 320.18

EDIT, apparently you have to change your GPU to something lower in order for the older drivers to show up.

EDIT 2: well it says I do not have supported hardware and will not let me install the older driver.
 
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its updated your motherboard bios?... its a common issue with outdated bios wich not support correctly newer GPUs.. also test your ram sticks first with 1 stick, later 2, later 4.
 
Sorry, I forgot that 320.18 is the release driver for the 700 series, so you can't go back earlier. Does the clean install with 320.18 help the issue?
 
First, run Memtest to check for bad RAM, because if that's the problem, it will mess with any other troubleshooting you attempt to do.

Yeah first this to catch any obviously bad ram, and then try Prime95 blend with most of your memory to actually stress the memory controller. Also, try the 314 drivers, awful lot of trouble reports with 320.

314.21: http://us.download.nvidia.com/Windo...top-win8-win7-winvista-64bit-english-beta.exe
314.22: http://us.download.nvidia.com/Windo...top-win8-win7-winvista-64bit-english-whql.exe

Oh, I see, 700 came after that? D'oh ...
 
Card is overheating: I will repost from other thread :

All 320's are messing up GPU boost. I have replicated the same results with the 320 beta and WHQL 320.18. It shoots the boost clock up farther than its suppose to at default, and in turn turns down the fans. Does it SLI'ed or Single card. Here are both cards at default with boost:





In these shots I had to set the fan all the way up to keep from having distorted screen while playing BF3. Tombraider same way. There is something wrong with GPU Boost. This took about 2 weeks of use before the tearing/distortion/ BSOD's started. Only way to keep them from happening is to crank the fans. I know of another close friend who just fried his GTX 570 with the 320's just yesterday. (thats without GPU boost) Something is increasing power output.
 
Blue screens generally point towards a memory issue. Try removing all but one stick and add a little voltage. Best to rule out memory first when getting blue screens.
 
I was having an issue with my cards when I first installed them. One card seemed to work fine (only ran one card for a day, until I figured out my issue) but as soon as I would try to enable SLI, I kept getting random blue screens. It turned out to be the BIOS on my board needed upgraded. I upgraded to the latest version and it's been good since then.

So check your bios for sure.
 
Card is overheating: I will repost from other thread :

thats not a issue.. and of course have nothing to do with the drivers, in fact thats a feature from most keppler cards(specially the highly non reference versions like asus TOP, MSI PE or EVGA FTW) its not uncommon for these cards when are under certain thermal limits (65C in mine 660TI) to boost passed what their documented boost clock is.

check mine stock:
ftwn.png


check OC'd:
700ic.png


while it keep under the 65C (just reach that number under extremely heavy games)
it can even OC more than the offset I set on precission X. when pass from 65C it start to throttle down to 1400mhz +/-..


I was having an issue with my cards when I first installed them. One card seemed to work fine (only ran one card for a day, until I figured out my issue) but as soon as I would try to enable SLI, I kept getting random blue screens. It turned out to be the BIOS on my board needed upgraded. I upgraded to the latest version and it's been good since then.

So check your bios for sure.

thats why i asked if the OP updated the bios.. its too common issue..
 
I updated the BIOS and did a clean install of the 320.18 driver last night. Because the issue is sporadic I will have to wait and see. As for the memory, I thought asus had a memory test built into my BIOS but I cannot find it. So I have to go get a disc or something. But it seems unlikely it is memory given I had zero problems up until I switched the card.
 
I updated the BIOS and did a clean install of the 320.18 driver last night. Because the issue is sporadic I will have to wait and see. As for the memory, I thought asus had a memory test built into my BIOS but I cannot find it. So I have to go get a disc or something. But it seems unlikely it is memory given I had zero problems up until I switched the card.

I had this same exact issue when I upgraded from my GTX 670 to the GTX 780 and I assumed it was my memory or SSD. It turned out to be my PSU that was causing the problem. I had a HX750 and I used one of my friends spare PSU's to check. It's been a week and no more issues.
 
I had this same exact issue when I upgraded from my GTX 670 to the GTX 780 and I assumed it was my memory or SSD. It turned out to be my PSU that was causing the problem. I had a HX750 and I used one of my friends spare PSU's to check. It's been a week and no more issues.

The OP's issue is not likely a PS. He's using a Corsair 850 which is WAY more than enough power for that setup. I have two PC"s at home, one using a Corsair 750w with a GTX 780 and the other is using a 4 year old Seasonic 700w on a dual 670 SLI setup and both are working just fine and the SLI setup draws far more power than the OP's 780.
 
I recently upgraded from an ASUS GTX480 to a Galaxy GTX780
System is
i7 2600K @ 4.0
16 GB corsair DDR 3
p67 Mobo
corsair HX850 PSU
1 640GB WD HDD
1 120 GB intel SSD
Win 7 x64

Prior to the upgrade I had no problems. But now ever so often, maybe every other day I get a BSOD like this.
IMAG0797.jpg


Am I looking at a bad card that needs to be RMA'd? Since it only happens in games I assume it has something to do with heat but today it was much cooler than normal and it still happened. The case and exact same setup was able to handle a GTX 480, 3x 120 mm fans.

Are you running any graphics or motherboard utilities? If so I would try uninstalling each of them to see in case software is the culprit. You might even try disabling all startup items for a while to see if it has any effect.

I'd also go through and look for driver updates for all other hardware, chipsets, etc. in your machine. I've seen the addition and/or updating of seemingly unrelated hardware cause this same error for whatever reason. Wouldn't be a bad idea to check for a firmware update on the SSD too.
 
The OP's issue is not likely a PS. He's using a Corsair 850 which is WAY more than enough power for that setup. I have two PC"s at home, one using a Corsair 750w with a GTX 780 and the other is using a 4 year old Seasonic 700w on a dual 670 SLI setup and both are working just fine and the SLI setup draws far more power than the OP's 780.

I'm not stating that it is drawing to much power or that he doesn't have enough power but stating that it could be failing.
 
I'm not stating that it is drawing to much power or that he doesn't have enough power but stating that it could be failing.

Fair enough and I'll go a step further and say there's still nothing wrong with his PS. Its a quality brand and a quality PS, its no a cheap generic. I find it extremely hard to believe its failing. He has an instability somewhere else, memory is most likely but it could be CPU overclock related also. Sometimes just a slight change in hardware can expose an instability that wasn't there before.
 
The OP really needs to take my advice and rule out memory as a problem. I see that he's using 16GB, I don't know if that's 2 8GB modules or 4 4GB modules, either way I would reduce the memory in half and see if the stability problem still exists. I would also bump the memory voltage up to 1.55v temporarily to see if the problem goes away which would 100% determine is memory related. I don't understand why people don't take advice like this and simply check it, it takes all of 30 seconds to remove some of the memory, and bump the voltage slightly in the BIOS. There's ZERO reason not to do it. I think some people simply lack basic troubleshooting skills. Its all about being methodical.
 
Fair enough and I'll go a step further and say there's still nothing wrong with his PS. Its a quality brand and a quality PS, its no a cheap generic. I find it extremely hard to believe its failing. He has an instability somewhere else, memory is most likely but it could be CPU overclock related also. Sometimes just a slight change in hardware can expose an instability that wasn't there before.

I only said that because of my HX750 which I would think is similar to his HX850 failed. Now I know that is rare just wanted to bring it up. I'm sure you're right and I'll defer to your experience in the matter. I'm fairly new to building computers.
 
The OP really needs to take my advice and rule out memory as a problem. I see that he's using 16GB, I don't know if that's 2 8GB modules or 4 4GB modules, either way I would reduce the memory in half and see if the stability problem still exists. I would also bump the memory voltage up to 1.55v temporarily to see if the problem goes away which would 100% determine is memory related. I don't understand why people don't take advice like this and simply check it, it takes all of 30 seconds to remove some of the memory, and bump the voltage slightly in the BIOS. There's ZERO reason not to do it. I think some people simply lack basic troubleshooting skills. Its all about being methodical.

^ totally agree with you..
 
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