Got A Printer I Can't Install

[easyrider]

I have a Lexmark Z515 USB printer.
I am useing Xp pro
I don't have the original cd that came with the printer.
I have downlaoded the driver from Lexmark for this printer and the name of the file is CJA510EN.exe.
Windows update doesn't have any drivers.

I have tried the following steps:
-extracting it, and manually adding drivers via the device manager, uninstall, and adding it again, plus updateing driver then directing it to the inf file.
-manaully running the setup.exe
-right clicking the .inf file, going to install, then running the setup.exe
-rebooting to safe mode, and trying all the above steps

What it does is, when I go to the setup, it goes to thew welcome screen, I hit agree, it goes the the next step wich is "prepareing to copy files needed to install" then starts copying, or says it is, then a split second later, it bails out, and kicks back to the desktop.

I am at a loss here, so if anyone has any clue as to waht to do to get this printer installed, please feel free to help, I'de be most greatful.

 

[Ignad]

The printer is usb, right?

Did you try plugging the printer, re-plugging it in, and then when windows sees the new device, pointing it at the folder where the .inf is?

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The download you got could be corrupt... try re-downloading it.

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There is a technote on lexmark's page about install problems... got XP SP2 by chance?
http://support.lexmark.com/cgi-perl...0:432:0:0&framed=&docid=ENUS15505&relevance=1

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With other USB printers in the past, I have occasionally ended up manually cleaning the registry of any references to the printer to get it to install correctly. Good luck.

 

[easyrider]

The printer is usb, right?

Did you try plugging the printer, re-plugging it in, and then when windows sees the new device, pointing it at the folder where the .inf is?

------------------------

The download you got could be corrupt... try re-downloading it.

------------------------

There is a technote on lexmark's page about install problems... got XP SP2 by chance?
http://support.lexmark.com/cgi-perl...0:432:0:0&framed=&docid=ENUS15505&relevance=1

-----------------------

With other USB printers in the past, I have occasionally ended up manually cleaning the registry of any references to the printer to get it to install correctly. Good luck.

Yeah, I've done all the above, and downloaded the file 5 different times.
I don't get an error at all, I just can't install it.
And yes the printer is USB

 

[Ignad]

Ok... next set of suggestions.


-check event logs for any errors

-make sure 'print spooler' service is running

-make sure you're logged in with admin privliges

-scanned for viri and spyware lately?


-search internet for older version of drivers to try instead

-buy a better printer

-format and reinstall WinXP

 

[easyrider]

Ok... next set of suggestions.

-check event logs for any errors
No errors at all

-make sure 'print spooler' service is running
No print anything running

-make sure you're logged in with admin privliges
I have full acess admin rights and all

-scanned for viri and spyware lately?
Scanned with www.antivirus.com, The cleaner, Spybot, Adaware, and AVG

-search internet for older version of drivers to try instead
Can't find but a single set, and that's only on lexmark, no one else carries a driver set even not evne driverguide.com and they are saying that only lexmark themselves are the only ones that havea driver

-buy a better printer
Well I would if money wasn't so tight right now.

-format and reinstall WinXP
I have just recently formatted, approx 1 day ago.

 

[Sean]

Are your chipset drivers installed? If not install them and try again.

 

[easyrider]

Well I got my printer installed, but I gotta say the way lexmark set it up to install, is truely ignorant.
I did all the above, and ended up finally going into update drivers, and instead of selecting the folder the inf file was in, I hit don't select, then went to the list of companies, then hit "have disk" and then browsed to the folder with the inf in it, and hit ok.
What's different about that way and the other way, (just going to the folder the inf is in) I have NO clue, something about how Lexmark wrote the inf file I guess, no clue really, but it's installed now.