Glitchy Mouse With Multiple Monitors

A

AEracer7

Weaksauce
Joined
Jan 17, 2013
Messages
119
First off I'm sorry if this is the wrong forum, I didn't know whether to post it here, monitors, or video cards.

I have a Logitech mx5500 mouse that is wireless and uses Bluetooth and I have been using for a couple years now without issue.

The mouse works flawlessly when I use the setup in my sig, but with only one monitor or an HDTV.
When I switch to two monitors though, the mouse lags, hesitates, appears to refresh at 5 frames, and is just in general unusable. This happens pretty frequently but not all the time and almost never while in a game. It is hard to pinpoint exactly what is needed to replicate it, and the only correlation I see is using more than one monitor. It also happens irregardless of if I'm using eyefinity, or extended displays.

I have tried moving the receiver closer to the mouse in my powered usb 3.0 hub which is about 6 inches away and it did not help at all. I also use an actual mouse pad, and try to keep the mouse at a reasonable charge level.
Also I'm running a clean windows install right now on my new ssd. I have the problem now, and had it on my old install on my hard drive. Running windows 7 x64.

Any help here would be greatly appreciated. Thank You!
 
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Does the mouse have a wired mode you can test, or can you try another wired mouse? Have you upgraded the mouse drivers from Logitech's web site, that might help if you haven't.
 
Wired mice work fine, as does this mouse with one screen. I changed to a usb bluetooth 4.0 receiver from the default logitech one and everything seems to be working much better now. Yet the logitech receiver works with one screen and my laptop so I'm unsure yet if it is faulty.
 
Specs are in my signature only things not listed are logitech MX5500 mouse and sidewinder x6 keyboard.
 
For anyone who may come across this thread in the future the problem was not at all caused by the fact that I have multiple monitors but instead was cause by usb 3.0. The monitors were just a coincidence because when I switched to 3 monitors within that same month I also upgraded my graphics card and motherboard.

Usb 3.0 emits an interference frequency in the 2.4ghz band and Intel has written a paper documenting and describing this phenomenon. This interference causes issues with both bluetooth mice like mine and regular 2.4ghz mice.
To solve this problem you need to isolate your mouse receiver from usb 3.0 ports and you can also try your mouse with all 3.0 devices disabled (for me it meant unplugging my usb 3.0 hub).
I could not easily isolate my receiver because I have 3.0 ports on the front and back so I used a usb 2.0 extension cable with a ferrite core on the end for my receiver and it has been working phenomenally for a few days now.
 
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