Getting 3 different BSODs on laptop

D

DOOMHAMMA

Gawd
Joined
Sep 16, 2010
Messages
970
Need some help on this one, not sure what it means when I have seen 3 different BSOD errors on a laptop.
Some background:
This is not my laptop, it is an exchange student's from China. So half the things I am seeing is in Chinese, which really ups the level of work ;p
It is an Alienware m15x, about 10 months old.

I get:
SYSTEM_SERVICE_EXCEPTION
KERNEL_APC_PENDING_DURING_EXIT
DRIVER_IRQL_NOT_LESS_OR_EQUAL

Is this really a virus? It seems way weird to have so many different BSOD errors.
It happens about 5+ seconds into Windows 7 loading after entering the password and first seeing the desktop.

:edit:
Tried to do a system recovery and it failed with this error:
"An unspecified error occurred during System Restore. (0x80070057)"
 
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Boot into safe mode and see if it still crashes. If it does not, try running a hdd diagnostic like WinDLG and also your virus scanners. That would be a good start for tracking it down.
 
Tried Safe Mode, getting new BSOD:
PAGEFAULT_IN_NONPAGE_AREA

Got the DRIVER_IRQL_NOT_LESS_OR_EQUAL bsod the second try. It actually BSOD's quicker when I try to boot into safe mode.

It also BSOD's if I let it sit long enough at the login screen (by not entering a password).

It passed Memtest86 without issue...so it's not memory.
 
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Try booting off of a Ubuntu Linux Live CD and run a system diagnostic. That way if it is the hard drive, it wont crash for this purpose since it is not running off the hard drive.
 
Pull the drive out, put it in an external enclosure/dock and try to backup data first.
Make sure you disable autorun features in your computer first before you connect the external drive, so you won't install any virus distributed by autorun files.

Then scan the external drive for viruses. If you find nothing, look up on how to repair Windows 7.
 
Was able to pull one dump file and BlueScreenView highlighted
iaStor.sys
ntsokrnl.exe
volsnap.sys

I installed Windows 7 again on the laptop and pulled it from the WIndows.old folder.
 
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