Gateway FX Series, Worth it?

xsvenom said:
I have alot of Gateway computers, from FX desktop to 2 FX laptops, 1 is a 17" my wife uses and I have a 15" I use as a HTPC , also a Gateway netbook my wife drags around with her to work or her parents house. Gave my dad my old Gateway desktop and it works fine. I have a Gateway 23" lcd I use everyday. So, I myself have been looking to update to a new pc and I have been looking at that new Gateway, not the $1700 one with Bluray but the other one, the $1400 one. I have read good reviews on it, some mixed but most I would say 8 out of 10 are good reviews.

I can honestly say I have had no " major " problems with my Gateways at all. Till this day I play my 2 year old FX and it eats up any game I throw at it. I upgraded the power supply to a 750W and put in a EVGA 260 card, that was 2 years ago! I will be looking foward to playing Battlefield Bad Company 2 on it next week.

I'm just holding back on buying the new Gateway because of the economy and I'm just looking for a better deal on it. They sold out of them at my local MicroCenter store. I would buy another Gateway in a heartbeat.
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I've also had a long line of Gateways all of which are still running. My P7811-FX was handed down to my parents as a desktop replacement and they love it, have used it every day for the past 1 1/2 years. My oldest is a desktop with an Athlon Classic (700mhz) and a geforce 256 -- I just turned it on last month and still runs. Another has a T-Bird... again, never had any problems.

Luckily, I haven't had to deal with Gateway's current customer service. Time was, back in the 90's and early 00's they provided second to none service, from sales to repairs -- and their retail stores were awesome (think Apple store with actual hardware experts). I still have one of those cow stuffed animals. I'm sure that's all changed now since being bought by Acer and service off-shored to India.
 
obobski said:
not a bad setup, spec wise, but personally I'm wary of Gateway after a few terrible experiences with their customer service (they more or less dump you on hold and hang up, typical late 1990's garbage, honestly if I'm spending nearly $2000, they better kiss my feet when I call and ask for my warranty to be honored, and there are other manufacturers who will do just that, for the same money, so why not?)
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Really? I haven't done business with gateway in a long time, but last time i did was probably in 2004 or 5 and I sent in this monitor: http://support.gateway.com/s/MONITOR/7004315/7004315nv.jpg because it had a very minor ghosting problem... and in return they shipped first, sending me this monitor : http://support.gateway.com/s/Monitor/7005425/graphics/7005425nv.jpg

Which is a huge upgrade. . . . but maybe their support has changed.. or maybe its just inconsistent.
 
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