Gainward Tech Support

Have you been denied Gainward waranty adjustment or tech support

  • Yes: US Purchase

    Votes: 1 33.3%

  • No: US Purchase

    Votes: 2 66.7%
  • Total voters
    3
  • Poll closed .
A

andersonn

n00b
Joined
Dec 4, 2005
Messages
1
Has anyone in the US succeeded in getting tech support and/or waranty adjustment thru Gainward (germany) in the last (60) days..?? Since the buy-out and subsequent relocation of all Gainward operations, including engineering, to Germany, all US/tw links are long dead..Especially interested in hearing from anyone who was either ignored or denied support/waranty adjustment under their original (3) year waranty...Take a minute, make a reply post..!!
 
Those of you that have received support for the Gainward products, where did you go and what did you do?

I have sent numerous emails, with no response. I have contacted via phone, the Germany tech support. They say they are Europe only and can not help me. They said to contact the place of purchase. I contact newegg and they will not honor the 3 year manufactuer warranty, only the 1 year warranty they offer and I should contact the manufacturer.
 
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