Some users have recently had their accounts hijacked. It seems that the now defunct EVGA forums might have compromised your password there and seems many are using the same PW here. We would suggest you UPDATE YOUR PASSWORD and TURN ON 2FA for your account here to further secure it. None of the compromised accounts had 2FA turned on.
Once you have enabled 2FA, your account will be updated soon to show a badge, letting other members know that you use 2FA to protect your account. This should be beneficial for everyone that uses FSFT.
Just got mine today and when I plugged it in the WASD and direction keys were lit up. Well now they aren't and the button that controls them isn't working. WTF!!!
It could be countless issues. The keyboard is a little new so it might take time to figure it out. It could be almost anything. Defective board, driver issue, software issue, firmware issue , might need to change which usb plug you are using etc. Could almost be anything. Contact logitech support or try testing it on another computer for example.