Funny support email blast from the past....

[jonnyGURU]

An old co-worker of mine emailed this to me. I had forgotten all about this customer.

Some of you guys that work in a computer shop or even a help desk or tech support might like this one.....

Background: "James" bought a CPU and heatsink. He chipped THE HELL out of the CPU. Natually, the CPU did not work. He sent the CPU back (without an RMA #) and we opened it up to found damage that could not be covered under warranty. See: http://www.jonnyguru.com/mishaps/damagedCPUs/pages/crackeddie2.htm

We shipped the CPU back to him with a note that said, "Extreme physical damage. Cracking and chipping of CPU core. No warranty."

This was his response:

IF OYU HAD ANY FUCKING BRAINS, YOU WOULD KNOW THAT THE HEAT SINKS FOR THE SOCKET A MOTHERBOARDS FIT TO TIGHT, AND WHEN THEY OVER HEAT THE INTENSE HEAT WILL FRATURE THE PROCESSOR HENCE THE CHIPPING AND CRACKING. WHAT HAPPENS TO SOMTIHN WHE IT HEATS UP, IT EXPANDS. WHEN THE CHIP HAS NO WERE TO GO IT MOVES OUT, THAT EXPLAINS WHY IT WOULD BE CRACKED. I WANT MY MOTHER BOARD REPLCED BY YOU GUYS, YOUR STUPID WARRANTY FAN THAT I BOUGHT WITH MY PROCESSOR HAS RUINED MY MOTHER BOARD, REPLACE IT OR I TAKE YOUR ASS TO THE BETTER BUEARU OF INVETIGATIONS
and if you wann know how I know this shit, I have a 1GHz Processor that i fried from over clocking, so don't you tell me that shipping does not occure, if you would like I can send you pctures of my 1 GHz, IT IS CHIPPED AND CRACKED BADLY

JAMES

My response was as follows:

Two points that you clearly do not understand.

Ceramic is made by firing in a kiln at thousands of degrees. Ceramic neither expands nor contracts which is why ceramic is used on the belly of the Space Shuttle to protect it from re-entry..

Silicon, what the CPU die is made of, is made much in the same way as glass. IT is made by melting silicon down and shaping it into wafers. The surface is very hard and resilient to high temperatures and actually requires a diamond blade to cut into CPU dies, but like glass it is fragile and can break on impact.

The hottest a CPU will get without any active cooling whatsoever is 500 degrees Celsius. At 500 degrees, there is no expansion or contraction of either ceramic or silicon. If the motherboard was capable of producing more than 500 degrees Celsius, then we could retire the old Microwave Oven device as we know it today.

Just my two cents,
Jon Gerow
Owner of a "non-chipped or cracked" 1000 MHz running at 1400 MHz

PS: If you always "break" CPUs when you overclock them, then perhaps you should take up another hobby.

That was the whole response. I left him to take it at face value and I never heard back from him.

 

[aggpirate]

hahaha made me laugh

 

[MD_Willington]

LOL...sounds like that guy should take up knitting, although I wouldn't directly suggest it to him, more than likelly he'd poke his eye out...some people are best suited to sticking with hobbies from the 1930's..

MD

 

[jonnyGURU]

LOL...sounds like that guy should take up knitting, although I wouldn't directly suggest it to him, more than likelly he'd poke his eye out...some people are best suited to sticking with hobbies from the 1930's..

MD

He'd probably break the knitting needle in half because he left it in his back pocket as he sat down... and then try to RMA it and say....

JOU STOOPIN IDEOT! EBERYBODY NOS THAT NITTING KNEEDLES BREAK IN HALF WHEN THEY ARE OVERHEATED FROM THE FRICTON OF XTREME NITTING!

 

[LunchboX3904]

ROFL.

i love how out of no where he screams how he wants you to replace his motherboard.