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FSP Group

M

Motivator

Limp Gawd
Joined
Mar 24, 2006
Messages
258
Just a quick shout-out to FSP Group, specifically the Account Executive Ana Brady.

A couple of days ago, I ordered a replacement power brick for a Dell E1505 that I was given by a friend to fix/keep. As a mistake of my own, I grabbed the wrong replacement brick. It was missing two tips out of the 9 that FSP make, and of course that included the Dell E1505 tip. I emailed newegg, and they -did- agree to do free return shipping, and provided a label, but I'd still be hit with a restocking fee.

On a whim, I emailed FSP, explaining my situation. Ms Brady got back to me quickly, and sent the tip out with the next day's mail. No charge, no 20 questions. When the package got here, it was packed properly, and her card was attached, in case I had any other issues.

Way to go, FSP. This is customer service!
 
I've always felt that FSP is underrated - the company and the products they make. I have a FSP 550w EPS12v PSU in my server that has seen near constant operation for over 8 years now, and I have no plans to replace it any time soon.
 
I used to have a FSP PSU too, then i went to mushkin. I know once this one goes or i upgrade, i'm going back to FSP.
 
They're sort of like a mixed bag I guess, at least back in the days. The older FSP Epsilon platform was never very good, had that nasty ripple problem, but the newer one as used in the OCZ SXSII got that under control.

I myself used to own a lot of cases that came with FSP rebranded units (like AOpen) and they served me very well.
 
Lol, yeah. Back in 1997-2001 I had a lot of AOpen cases. They were quite popular around here in Norway. (Along with their mainboards).
 
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