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Frequent hiccups?

alexyang

Limp Gawd
Joined
Jun 9, 2004
Messages
311
I should preface by saying that despite being part of the community for over seven years, this is my first "serious" build. For all practical purposes, I am new.

List what the problem is and/or what you need help with.

I bought an Intel P67 Core i7 Configurator from iBuyPower that came in two days ago (Wednesday), and I get random but frequent hiccups. I will describe the specs, and they are also in my signature.

The system doesn't "freeze" in the sense that the hiccups only last for ~2 seconds. But I get these "mini-freezes" even with very basic tasks, like using Firefox to check hardOCP. For example, I'll be reading an article and at times, it can take ~2 seconds to switch to another tab or even just to scroll down the page. The window may also briefly report "(Not responding)" during these ~2 seconds.

I am not overclocking any component, and I am not using any "exotic" cooling. The BIOS reported that the CPU (Core i7 2600) was running at 38 C, but I can't report the temperatures for any other component.

I should also say that I did not ask iBuyPower to install Windows 7 64-bit Professional for me; I had a disc and key from MSDN, so I installed it myself. The hiccups persisted even after SP1 was installed. Again, I hesitate to say "freeze" because I haven't had any BSODs, and they only last for ~2 seconds, but they are frequent.

Tell us what you've done so far, and also report results of all efforts.

Googling around produced a result titled Random freezes with windows 7 - 64 bit. The suggested solution was to fix the memory timings. (At this point, I add that I have not yet run Memtest86/+. If you think I should, then I will, but I repeat that I haven't had any BSODs.)

When I opened the case to take out the shipping foam, I confirmed that the RAM was A-DATA DDR3-1600 (AX3U1600GB2G9-B). Unfortunately, I couldn't find that exact part number online, but I went into the BIOS and saw that my RAM appeared to be underclocked. It was running at 1333 and 1.5V. I changed it to 1600 and 1.65V, but the hiccups continued.

I'm not sure whether it matters, but I also installed an old 500GB hard drive to use as non-essential storage, and I did so before I installed Windows 7.

Any suggestions on how to proceed from here? I'll call iBuyPower this afternoon, but I was looking for some guidance on what to ask or what to do.
 
I would start with the basic troubleshooting of running Memtest on each DIMM.

You didn't state what type of drives you have, have you tried running diagnostic on them? Chkdsk command or a freebie tool off the web? Is your RAID 1 intact with no errors?
 
I would start with the basic troubleshooting of running Memtest on each DIMM.

Will do when I get home.

You didn't state what type of drives you have, have you tried running diagnostic on them? Chkdsk command or a freebie tool off the web? Is your RAID 1 intact with no errors?

I have not tried running any diagnostics on my drives. I'm pretty sure the two that came installed are Seagate Barracuda ST31000524AS's; I confirmed that they were Seagates when I opened the case, but I can't guarantee that's the exact model. The old one I installed is a Western Digital WD5000AAKS.

I don't believe I've encountered any errors with the RAID 1 setup; I always get a "Intel Rapid Storage Technology is enabled" message after logging in.

But I can try running diagnostics. Do you have a suggestion besides the built-in chkdsk?
 
Will do when I get home.



I have not tried running any diagnostics on my drives. I'm pretty sure the two that came installed are Seagate Barracuda ST31000524AS's; I confirmed that they were Seagates when I opened the case, but I can't guarantee that's the exact model. The old one I installed is a Western Digital WD5000AAKS.

I don't believe I've encountered any errors with the RAID 1 setup; I always get a "Intel Rapid Storage Technology is enabled" message after logging in.

But I can try running diagnostics. Do you have a suggestion besides the built-in chkdsk?

Seagate has one, should also run on the WD drive: http://www.seagate.com/www/en-us/support/downloads/seatools

If not, here is the link for the WD: http://support.wdc.com/product/download.asp?modelno=WD5000AAKS.&x=14&y=6

I would double check to see if there are any errors on the Intel Storage Manager.

Also assuming that you're up to date on the hardware drivers? chipset, graphics, etc...?
 
Last edited:
Thanks!

Also assuming that you're up to date on the hardware drivers? chipset, graphics, etc...?

I installed the chipset drivers from the CD, though they may not be the most up-to-date. I also installed the latest GeForce 280.26 Driver.
 
Also definitely install the latest Rapid Storage drivers/software from Intel.

http://downloadcenter.intel.com/Det...rsion=Windows 7, 64-bit*&DownloadType=Drivers

The latest chipset driver release is 9.2.0.1030 - released by Intel on 4/22/2011.

http://downloadcenter.intel.com/Det...tProduct=Intel®+Desktop+Board+DZ68ZV&lang=eng

If Gigabyte is just now adding them to their download site, I would not have ANY confidence whatsoever that the rest of their driver downloads are anywhere near up to date.
 
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