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Failed - Network error - Help?

N

Nexxsys

n00b
Joined
Jun 15, 2013
Messages
21
Hi folks,

Wondered if anyone could help me in resolving an issue I have. I get a Failed - Network error when I try to download large file sizes ranging from 275 MB (i.e. nvidia Drivers) to 2 GB (Linux Distro ISO files). This isn't everytime, but the bulk of the time that this happens.

Tried:
- Using a different browser
- using a different computer; tried it on my Mac, Linux Box, Windows 7 PC
- I have tried replacing/upgrading/changing to a different firmware on my router
- tried turning off virus scanners
- tried not using the Google DNS servers
- tried using the Google DNS servers

I have a CISCO Cable Modem/router from Shaw Cable supplying the WAN, with an Asus RT-AC66U router for my LAN. I have no problem with Steam game downloads, or playing MMO's.

Appreciate any suggestions folks have. I am in the process of trying to get my old router hooked up to my laptop and see if the issue persists, but at the moment having issues getting the WAN access established with my other router (linksys EA4500).

Thanks
 
Log into your Cisco modem and read the logs if you see any disconnects and/or reconnect attempts.
//Danne
 
You could run a perpetual ping command in Windows command and watch for dropped packets.

ping 8.8.8.8 -t

If that does not show anything you could try using a custom ping program to try UDP, TCP, ARP, or ICMP packets. I would also agree with diizzy and recommend looking at the logs on the Cisco modem.
 
It sounds like you've covered the bases pretty well in your own network... Steam game downloads might appear OK because the Steam client will automatically retry and resume dropped connections...

One step up from a simple ping is something like WinMTR ... If you are dropping packets to the point where a connection is failing, the per hop loss in WinMTR might help identify where in the connection the problem is occurring...

http://winmtr.net/

.(There are similar MTR options in Max and Linux too, you can google for them if you want those versions......)
 
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