EVGA Step Up question

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tripleflip18

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Jun 25, 2004
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Hi guys. I just got EVGA 8800GTS 512. Had Crysis with it. I was wondering when you do step up do you have to send them Crysis as well to qualify? Or can i just sell it since i already had crysis?

Thank you
 
tripleflip18 said:
Hi guys. I just got EVGA 8800GTS 512. Had Crysis with it. I was wondering when you do step up do you have to send them Crysis as well to qualify? Or can i just sell it since i already had crysis?

Thank you
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you only send the card in the original packaging, any games included with the card are your's to keep :D
 
sells them as recerts. some people claim that they sell them as new, but this is highly improbable.
 
Stepup- You get upgraded to a newer, better videocard

How? You want to get an 8800GTS 512Mb and its 360, and you paid 300 for your old 8800GTS 320MB, as long as you are within 90 days of originally purchasing the old videocard you can "stepup" to the new one for the difference between the two cards. Mind you, the price we go by for the new card is ONLY EVGA MSRP. So you would pay 60 dollars+shipping and any applicable taxes and then send in your old card with everything included(unless it had a free game, you keep that). And then we ship you the new one once we get the old one and thats it.
 
Can you step up even if you buy a pre-built system with an EVGA video card from an online vendor like Cyberpower?
 
splooger said:
Can you step up even if you buy a pre-built system with an EVGA video card from an online vendor like Cyberpower?
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Actually, i believe you can. Only if they are a certified system builder on this list...
http://www.evga.com/stepup/systemvendor/

In your case, yes you can. :D

# The EVGA Step-up™ Program is available to all EVGA graphics card customers who are within 90 days of their original purchase date (based upon their invoice date). Customers who received their EVGA graphics card as part of a complete computer system are not eligible - except for those listed on our approved system vendor list.
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If I buy a card from lets say, Newegg how would I go about steping it up? Just sending in my old card to EVGA or what
 
andrewglass25 said:
If I buy a card from lets say, Newegg how would I go about steping it up? Just sending in my old card to EVGA or what
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also do they need to get the old card before you can step up, that would be pretty shitty not having youre gfx card for a few week or however long it takes them to send you the step up.
 
AMD_Gamer said:
also do they need to get the old card before you can step up, that would be pretty shitty not having youre gfx card for a few week or however long it takes them to send you the step up.
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Yes, you have to. There is a waiting line and when your number comes up they will email you asking for your shipping information. Besides, I'm pretty sure most people can live a week without a major graphics card just go do something else.
 
andrewglass25 said:
If I buy a card from lets say, Newegg how would I go about steping it up? Just sending in my old card to EVGA or what
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You do the entire stepup process through us. All we require is that you provide us with a newegg invoice confirming your stated purchase price as well as the original box and accessories included with the videocard when you send it in for stepup. If you do not include everything the RMA dept. at its own discression can assess a 15% restocking fee to your credit card, but if you have everything you should be fine.
 
moogle said:
Yes, you have to. There is a waiting line and when your number comes up they will email you asking for your shipping information. Besides, I'm pretty sure most people can live a week without a major graphics card just go do something else.
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Not sure if you know the answer but did you see my question? I have a 7950GT now but I plan to upgrade soon. I can always use my 7950GT as my backup. I'm just curious if i buy itfrom newegg or something can I send it in or do I have to buy it directly from there site.
 
AMD_Gamer said:
also do they need to get the old card before you can step up, that would be pretty shitty not having youre gfx card for a few week or however long it takes them to send you the step up.
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yes we do require that you send us your card first, but this is only done once we have your replacement already set aside and available for you. Once that card is allocated for you, we ask you to send the old one in and once we get the old one we send you the replacement between 2-3 business days of getting the old one
 
andrewglass25 said:
Not sure if you know the answer but did you see my question? I have a 7950GT now but I plan to upgrade soon. I can always use my 7950GT as my backup. I'm just curious if i buy itfrom newegg or something can I send it in or do I have to buy it directly from there site.
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See my previous post to see whether it answers your question. Stepup is all EVGA.
 
Can I keep taking advantage of the "step up " program?
Like let's say I'm getting 8800GT and I wanna upgrade to 8800 GTX within 90 days .. can I upgrade to the new 9xxxGT series as soon as they are available and I'm within 90 days from my first "step up" (8800 GTX) but way over 90 days from my initial purchase (8800 GT)?
 
No, you may only stepup once per product purchased. If you bought that 8800GT only the 8800GT is eligible for stepup. If you get a GTX you cant stepup from it. You get one stepup per retail purchase. :D
 
Since everyone's asking questions, I figured I'd shoot one up too.

Can I "upgrade" from a 8800GTX to a 8800GT 512 or 8800GTS 512, etc., or does that count as a downgrade and is not allowed? Or am I allowed to "step-up" to any video card, even if it's a 7950GTX hehe.
 
shurcooL said:
Since everyone's asking questions, I figured I'd shoot one up too.

Can I "upgrade" from a 8800GTX to a 8800GT 512 or 8800GTS 512, etc., or does that count as a downgrade and is not allowed? Or am I allowed to "step-up" to any video card, even if it's a 7950GTX hehe.
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If you're within 90 days and satisfied the other requirements, you can down-grade, side-grade, or upgrade to any other card that's available. If the MSRP is less than the card you already have, then you just pay shipping.
 
honestjohn said:
If the MSRP is less than the card you already have, then you just pay shipping.
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So I don't get the money difference back? That's the whole idea, sorry if I didn't make it more clear in the original question. Ie. If I paid $500 for one card, can I "step-up" to a $300 one and get $200 back?
 
shurcooL said:
So I don't get the money difference back? That's the whole idea, sorry if I didn't make it more clear in the original question. Ie. If I paid $500 for one card, can I "step-up" to a $300 one and get $200 back?
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No money is refunded. Shipping and tax are also not covered. It is just the invoice price on the old card (not including tax/shipping) less EVGA's MSRP price on the new card. Then add shipping and tax.
 
shurcooL said:
So I don't get the money difference back? That's the whole idea, sorry if I didn't make it more clear in the original question. Ie. If I paid $500 for one card, can I "step-up" to a $300 one and get $200 back?
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You dont get any money back, but you only have to pay for shipping on the new card.
 
RussianHAXOR said:
You dont get any money back, but you only have to pay for shipping on the new card.
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but with the current price drops on the latest cards with the 8800GT and such coming out.....i mean, where else are you going to find someone who will pay you exactly what you paid for your GTS two months before now that it is used, been overclocked to the gills, etc......only EVGA is going to give you that much for it
 
Okay, thanks for your answers.

This doesn't affect me negatively in any way, in fact it makes me feel better about keeping my GTX and not downgrading, as there won't be any money returned anyway. :D <3 my GTX.
 
nobody_here said:
but with the current price drops on the latest cards with the 8800GT and such coming out.....i mean, where else are you going to find someone who will pay you exactly what you paid for your GTS two months before now that it is used, been overclocked to the gills, etc......only EVGA is going to give you that much for it
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I agree, but im just telling people that if thier cards value is more than what they are stepping upto, they only pay shipping.
 
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