EVGA RMA

[hwnknight]

Good Morning,

I currently have a EVGA 7900GT Superclocked PCI Express Video Card that is on its way out. I have attempted to RMA it thru normal channels but I hit a road block. The company I bought it from, Monarch Computers, is no longer around and the order email was lost in a tragic system crash / re-install. Any idea's or words of wisdom that anyone can offer me in getting this processed would be grately appreciated. Thank you

 

[RussianHAXOR]

Usually they send you an EMAIL, my friend and i both bought from monarch a ways back and neither of us had our invoices. In such a case they did accept my email invoice since there was no other outlet. I hope that this helps you. Because he submitted an RMA about 2 weeks ago and they accepted it. So i would try to call them if they deny your rma the first time, or call them right off the bat.

 

[ThisMonsterLives]

I bought an eVGA 7900 GT KO from Monarch Computer last year and I just RMA'd it. It was received on Thursday and eVGA shipped me out a 7950 GT 512MB Superclocked yesterday. I just made sure to tell them that Monarch Computer was no longer in business and I was unable to get my invoice.