evga "EAR" program

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skasol

Limp Gawd
Joined
Dec 6, 2006
Messages
152
I am registering my card, did anyone buy that EAR program, so that they exchange your card if you have an issue? I am not sure if I should pay for that.
 
I wouldn't...

Bad deal all around... All you get is cross shipping if your product ever dies.

They'll still replace your card (for your lifetime I believe) if it dies, it'll just take a week or 2 longer...

You don't even get coverage on a card if you step up either...
 
thank you very much, do you guys know where they are located, I think I will just skip this.
 
Looks right to me.... ON, CA.

Yeah, I've had a card end up in Ontario Canada (where I live... Pay for US shipping and it doesn't even leave my PROVINCE) for an RMA once. Goddamn Fedex.


Kill, you've got a Masstige eh? Nice case :D
 
yeah i dont know what you guys are talking about

the EVGA cards are manufactured in Taiwan, EVGA i thought was based in Brea CA. ATi is based in Ontario, but just like everyone else, the PCBs, are made in Taiwan, and, o course, the cores made by TSMC.
 
thank you very much for all the feedback, I went ahead and I opt out of the EAR program, since they are somewhere here in california, I rather just pay that money for the shipping.
 
ontario is in So cal near like Pamona or yeah... its on the 10 going out toward the desert

I know XFX is based out of Ontario didnt know Evga was also... sounds like someone got their VC companies mixed up :)
 
Remember, if you call into evga support and get your rma processed and ask for it, they will pay ups ground shipping which is not really that slow. Also I had a problem with my first card that I bought retail, rma'ed that card and the second card had the same issue and they cross shipped my second card free.
 
eVGA is located in the Ontario area.

It doesn't matter if other companies are also based out there. The place is depressing out there.
 
Arcygenical said:
Looks right to me.... ON, CA.

Yeah, I've had a card end up in Ontario Canada (where I live... Pay for US shipping and it doesn't even leave my PROVINCE) for an RMA once. Goddamn Fedex.


Kill, you've got a Masstige eh? Nice case :D
Click to expand...

Had it for over a year. Only complaint is it is a bit flimsy when open, but ties up real nice when closed. I tried it when my Stacker wouldn't fit in the hole in my good desk. Works nice.
 
skasol said:
I am registering my card, did anyone buy that EAR program, so that they exchange your card if you have an issue? I am not sure if I should pay for that.
Click to expand...

yea i bought it for my 680i and 8800gts with the overnight shipping option for $16. i managed to blow up the mainboard in a week or 2. i put in the rma request on monday afternoon, i got what they call an rma id# (not an rma #) by monday evening. on tuesday morning an evga tech CALLED ME and asked if there was anything he could do. by tuesday afternoon i had an rma #. by tuesday at around 9;00 pm i had a tracking #. the new, sealed retail box with my new board arrived wednesday afternoon, including a label for free ups shipping back to evga. the return shipping alone is worth the $16. and i had a new, full retail box in my hands about 54 hours from the time i requested an rma. this is what is technically known as "great fucking customer service", dont dick around. register and buy the ear program, toot sweet. i will never buy another brand of vid card, and if they continue making great mainboards (nf41,nf43 and nf44 sucked) i will buy only evga mainboards. i break mainboards, but i havent had to rma a video card in about 4 or 5 years (my 2x 7900gt's bought on first day of availablity miraculously did not have the 7900gt problem). so why deal with crappy customer service (compared to evga) like dfi or asus when i dont have to?
 
I understand, I figure since I am in newhall california, which is only about 1 hour from ontario, I should be fine for the 8800's, but the board I will buy the Ear thing, I have never had a bad video card, but I had tons of bad or tricky boards. thank you again for the advice.
 
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