EVGA 2080 Ti XC burst into flame !!

Discussion in 'nVidia Flavor' started by shansoft, Nov 14, 2018.

  1. shansoft

    shansoft [H]ardness Supreme

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    I was just doing some web browsing, wasn't even doing anything else at the time. Everything in its stock form, never even opened it before.

    Suddenly, the PC just turned off itself. I was wondering what went wrong by looking into the side panel, then suddenly graphic card starts to shoot flame at the edge of PCB.

    Scared the shit out of me since my kid was right around it when it shoots flame. Haven't tried to turn the PC back on to check if the rest is fine, since I don't have extra GPU with me.



    IMG_0517.jpeg IMG_0518.jpeg IMG_0519.jpeg IMG_0520.jpeg IMG_0528.jpeg IMG_0534.jpeg
     
  2. mda

    mda [H]ard|Gawd

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    Normally burn marks of any sort voids warranty, but given the issues for the 2080ti, you may as well be given an exception for it haha :/

    Hope you get that warranty asap!
     
  3. sirmonkey1985

    sirmonkey1985 [H]ard|DCer of the Month - July 2010

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    unless it's a hardware defect which they can't void the warranty.. either way that's some scary shit.
     
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  4. tryin49

    tryin49 n00bie

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    That's horrible. Glad you and your family are alright.

    Were there any other issues with card before this happened?
     
  5. NukeDukem

    NukeDukem 2[H]4U

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    When I called these $1200 flagship Nvidia cards “ticking time bombs”, I didn’t realize how literally correct I was. When Nvidia CEO Jensen Huang said “ it just works”, I didn’t realize he was referring to his new line of flamethrower technology!

    Great job Nvidia! Hell of a launch.
     
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  6. thebufenator

    thebufenator [H]ard|Gawd

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  7. vegeta535

    vegeta535 2[H]4U

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    No it doesn't. I had a 780 go up in flames and MSI RMA it no problem. You can tell from those pictures it was hardware defect.
     
  8. N4CR

    N4CR 2[H]4U

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    They're hotter than hell alright xD
     
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  9. DogsofJune

    DogsofJune [H]ard|Gawd

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    That really sucks that has happened, but sure hope this isn't Nvidias Note 4 that has hit the market. Hope its a fluke. Sure not going to add to the 2000 series reputation.
    Be glad you were around when it happened. Imagine if nobody was.
     
  10. Slade

    Slade 2[H]4U

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    I had a card do that in testing once. It melted the AGP port in the process. I was able to put out the fire and aside from a slightly melted AGP, the mobo still worked fine.
     
  11. Pieter3dnow

    Pieter3dnow [H]ardness Supreme

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    Didn't the previous generation EVGA card also burst into flames where they issued thermal pads. I think they posted it on youtube.

    Sounds like another manufacturing problem on EVGA side.
     
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  12. Slade

    Slade 2[H]4U

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    It was a issue with the 1080 gtx series. They had inadequate cooling contact on the VRM's I think. You could request a kit to replace them. The cards with replaced pads and the eventual switch to ICX cooling worked fine. Looks like the 2080TI presents its own cooling problems.

    I checked my card with an infrared thermometer. Around the GPU area I was getting 122F and that spot on the card where the flames appeared, I am getting 112F temps. It's warm to the touch, but nothing scalding on the back for me.
     
    Last edited: Nov 14, 2018
  13. c3k

    c3k [H]ard|Gawd

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    Good luck with a refund.

    You may want to consider filing a safety report with whichever agency in your area would be appropriate for homeowner electronics.

    Consumer products should not burst into flames under normal use. You'll get some pushback on whether you were using it "normally". E.g., prove that you weren't overclocking it, or had it installed correctly.

    Regardless, don't just accept it. You may be able to afford the loss, but others may not be able to. As well, if there is a legitimate safety concern (this is not just a fluke), the sooner and louder you push, the sooner they'll resolve it.
     
  14. Sprayingmango

    Sprayingmango [H]ard|Gawd

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    OMG This is insane! Please keep us posted on what evga does to remedy this. Have you cross posted it to their forums so employees can chime in?
     
  15. Aireoth

    Aireoth [H]ard|Gawd

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    nVidia, redefining performance.
     
  16. Aireoth

    Aireoth [H]ard|Gawd

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  17. wizzi01

    wizzi01 2[H]4U

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    The EVGA extra black edition.
     
  18. Nenu

    Nenu [H]ardened

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    With one of those new carbon chips.
     
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  19. Comixbooks

    Comixbooks Ignore Me

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    Is that a EVGA card?
     
  20. dvsman

    dvsman 2[H]4U

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    Crap!!!! I'm glad you were there to see it and deal with the situation.

    i can only imagine some peeps who leave their computer on all the time and this happens when they aren't there ...
     
  21. Aireoth

    Aireoth [H]ard|Gawd

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    Yeah, I'd be one of those peeps, my home PC tends to be on unattended for at least a few hours every day.
     
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  22. Nytegard

    Nytegard 2[H]4U

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    I'd just consider him to be very unlucky. I mean, any card can reach temperatures high enough to cause fires with the right (wrong?) set of conditions. And this is the first time I've heard of the 2080TI going up in flames.

    Still, glad it's only the card that burnt out.
     
  23. CoreStoffer

    CoreStoffer Limp Gawd

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    You might want to post it at the EVGA forum too:

    https://forums.evga.com/m/tt.aspx?f=107
     
  24. sirmonkey1985

    sirmonkey1985 [H]ard|DCer of the Month - July 2010

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    i'd actually contact them privately first get that all sorted out and then post it on their forums.. just throwing it on there forums immediately could potentially cause them to just turn around and deny the whole thing and refuse to warranty it.
     
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  25. Sparky

    Sparky 2[H]4U

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    sorry for your loss
     
  26. Aireoth

    Aireoth [H]ard|Gawd

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    thoughts and prayers
     
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  27. urbanman2004

    urbanman2004 Limp Gawd

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    Got damn, I hate that had to happen to you buddy. I fool w/ EVGA, and those guys will take of you believe me, and I can reassure you due to all my numerous RMA claims I've filed, but I've been a loyal customer of theirs since 2007 if that means anything.
     
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  28. urbanman2004

    urbanman2004 Limp Gawd

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    Oh my, you caught me red handed, guilty as charged ;)
     
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  29. urbanman2004

    urbanman2004 Limp Gawd

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    You have heard the news a/b specifically 2080TI GPU's crapping out, CTD'ing, and others potentially "blowing up" or bursting into flames as in the OP's case. Gamers Nexus did a whole video a/b it.
     
  30. umeng2002

    umeng2002 Gawd

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    EVGA needs to start selling marshmallows
     
  31. CoreStoffer

    CoreStoffer Limp Gawd

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    Good point there...
     
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  32. Slade

    Slade 2[H]4U

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    EVGA RMA is good to deal with. They don't require super detailed explanations or make you jump throw a lot of hoops to get a cross-rma done. In some cases, they even may do an upgrade for you.
     
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  33. rebel2302

    rebel2302 n00bie

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    i know EVGA has support 24 hrs and rma is really good too.
     
  34. Crystoff

    Crystoff [H]Lite

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    Please get some video next time.
     
  35. viivo

    viivo Gawd

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    Seriously. What kind of skewed priorities had you worried about your child when you could have grabbed your phone and started recording instead. A video of their hair bursting into flames would have garnered 50million views, easy.
     
  36. CAD4466HK

    CAD4466HK Gawd

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    The Note 4 was a great phone, I still use one. I think you probably meant the Note 7 witch was recalled due to it potently being a firebomb waiting to happen. But I agree that it was a good thing for the OP that he was at home and on the machine when it happened.

    If I was an owner of a 2080Ti, I would NOT leave it running while not in use, unless you have great wildfire insurance like all those celebs in Cali.
     
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  37. Formula.350

    Formula.350 Gawd

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    That's crazy! I'm not entirely surprised by it, since I know how hot those chokes can get... but I AM curious about a couple things, if anyone knows the answer?

    Is it the Fan Header that melted? It kinda looks that way to me in this pic, as there looks to be at least 3 wires and heatshrink tubing:
    upload_2018-11-14_14-29-23.png


    Then in this pic... What I've traced in red, is that some sort of metal backplate, or just the copper ground layer that is now visible?
    upload_2018-11-14_14-34-48.png

    Originally I was thinking it was a sticker due to the text in blue, and that is why it caught fire in the first place; however... No, that's definitely just a resistor, same as on the other side:
    upload_2018-11-14_14-36-14.png


    To my untrained eye, it looked like it's the fan header and that they routed the wires between those two 1RD 1818 chokes.
    As for why it would've caught fire under a simple load like browsing the internet (unless it was YouPorn YouTube vids?), the only thing I can speculate is that the heatshrink tubing was the "good" kind that has a glue in it, except in this instance it's that glue which ended up catching fire. I've used that kind of heatshrink before, but I don't have any experience as to it's resistance to prolonged high heat like what those chokes can produce (and I don't know if those specific chokes are really going to, given their location, both far from power phases and at the edge of the board with decent airflow). The glue in those obviously doesn't take much to melt and "flow", as I've just used a cig lighter, but I also only expose it all to heat long enough to shrink and ooze the glue a little. Exposure to continual heat could easily cause it to break down and dry out in which *poof*; or break down and emit a flammable gas or resin, in which *poof*.


    I'm sure any company, front-page [H[ exposure or not, would warranty it though. Any that wouldn't, I'd like to know about so I can avoid buying anything from them! :p
     
  38. trentchau

    trentchau [H]ard|Gawd

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    "Don't you guys have fire extiguishers?" - Blizzard Rep
     
  39. kamikazi

    kamikazi [H]Lite

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  40. Gabe3

    Gabe3 2[H]4U

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    the last photo made me laugh