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My sales/partner guys say inline compression is coming with an update soon with some other undisclosed features/tweaks.
Are they setting any expectations for compression ratios?
Those Unity's are super easy to install. You can get 8tb drives for the flash... With 16tb coming down the pipe. Only major complaint was some migration features aren't there and ESRS is super broken to setup in secure data centers. My sales/partner guys say inline compression is coming with an update soon with some other undisclosed features/tweaks. Good changes on the Gui compared to the VNX.
So many good options out there in the market. Makes me happy when helping customers price out different configs. I've had great experiences with Nimble, Pure and EMC in the past few months
Are they setting any expectations for compression ratios?
2:1 is probably a decent estimate for compression for a mixed workload environment. Results may vary obviously. I'm curious if it'll have any effect on performance on the Unity and VMAX platforms and if the IP came from the XtremIO line.
What kind of service contract do you have? I always get same day or next day support, but that's the support we pay for. Do you have a vendor you work with, or are you working with an EMC salesman? I personally wouldn't have waited a week, but I would have called my sales team or SE and complained that there wasn't any action on the SR yet so that they can push the SR from the EMC side.So we lost an SP last wednesday on our VNX5300. It keeps failing over to the other SP. Ticket was opened, and they have updated it and assigned it with Unisys. and so far nothing has happened. And it's been almost a week. Like I said, terrible support with EMC.
What kind of service contract do you have? I always get same day or next day support, but that's the support we pay for. Do you have a vendor you work with, or are you working with an EMC salesman? I personally wouldn't have waited a week, but I would have called my sales team or SE and complained that there wasn't any action on the SR yet so that they can push the SR from the EMC side.
What kind of service contract do you have? I always get same day or next day support, but that's the support we pay for. Do you have a vendor you work with, or are you working with an EMC salesman? I personally wouldn't have waited a week, but I would have called my sales team or SE and complained that there wasn't any action on the SR yet so that they can push the SR from the EMC side.
I would lean on her as much as you can, and make sure you voice your concerns during and after the SR. I usually get follow-up survey emails, and if I'm not happy about something they hear about it (usually when Remote Proactive starts and upgrade without calling me for permission, even though it was noted during the conversation for the SR).4 hour support 24x7. We still haven't gotten it. So I found out today, that Unisys basically screwed up again thinking it was an UPGRADE request so they ignored it because the tech is out of office. Now EMC Support is sending someone from Dallas to take care of it tomorrow. Reported 1 week ago, still not fixed. Basically found out the Control Station keeps rebooting itself.
We normally work with our EMC sales person, but because of all the issues we have, EMC gave us an EMC Customer Advocate, that usually costs the customer $50k a year, but we got her for free right now. She has been dealing with it the best she can.
I would lean on her as much as you can, and make sure you voice your concerns during and after the SR. I usually get follow-up survey emails, and if I'm not happy about something they hear about it (usually when Remote Proactive starts and upgrade without calling me for permission, even though it was noted during the conversation for the SR).
If I had a similar issue and had not heard back in the four-hour window, I would have been calling for an update immediately and not waiting a week. I'm in healthcare in a 24/7 location. If something is down, business hours don't matter but patient care does.
2:1 is probably a decent estimate for compression for a mixed workload environment. Results may vary obviously. I'm curious if it'll have any effect on performance on the Unity and VMAX platforms and if the IP came from the XtremIO line.
I will say that we also have a Data Domain 2500, and dedupe on that is very nice. I don't recall the figures off-hand, but I think it is somewhere around 24 or 25 to 1. I'd like to see that in the Unity, especially since we are doing VDI & Horizon View clones.
Still interested to see what benefit (if any) comes from the compression. I'm not expecting much.
So we lost an SP last wednesday on our VNX5300. It keeps failing over to the other SP. Ticket was opened, and they have updated it and assigned it with Unisys. and so far nothing has happened. And it's been almost a week. Like I said, terrible support with EMC.
This is actually EMC that came out since Unisys didnt have anyone to get out to us.Where are you located Nizmoz? If you had to have an onsite guy get a hotel that says something. Unisys right? Hound him hard because those guys usually are dumb as bricks most of the time.
Oh man, from bad to worse. Tech came out today, been there since 11am. I didn't get to have lunch, and we worked straight till 5pm. Sadly he ran into issues with the part we got in, and tried all he could do and his boss to get their support on the line to assist him. Well their support wouldn't even call him back. He waited 3 hours. So he now has to spend the night in a hotel, and will continue working on it tomorrow which I am out. My boss will have to handle it. He was so pissed off at his support it made me actually feel a little better seeing that they are going through the pains we go through all the time.
emc clearly doesn't want your money. I wouldn't blame you one bit if you moved to a completely different solution. very unfortunate.
emc clearly doesn't want your money. I wouldn't blame you one bit if you moved to a completely different solution. very unfortunate.
Honestly, with the larger enterprise SSD's, smaller footprint/power/cooling requirements, market drop in prices, and improvement in data services, it's rare where flash arrays aren't the more economical choice over spinning disk arrays. It's really not a performance sale anymore.
kdh-One thing to consider..Until you get sued, and legal says you can't delete anything until the legal stuff is over, which can drag on years.. spinning disk is cheaper per gig then SSD. Whats cheaper then spinning disk? Tape. Both of which is needed for super long term cheap and deep storage. I had to learn this lesson the hard way.