Drive is dead?

D

dC0m

Supreme [H]ardness
Joined
Aug 21, 2008
Messages
5,285
I fired up my computer for the first time in 2 weeks. The first thing that I noticed was wrong was when it took longer than usual to boot up. Then, it wouldn't boot up the HD. It remained on th Motherboard Logo page and POST screen.

After rebooting a few times and getting the same result, I went into the BIOS and checked the SATA channel page. There was NO detection of my SATA HD. It was the only drive, no other ODDs.

I tried it in another computer and it gave the same effect. I then resorted to putting it in a external enclosure and tried to see if it would detect as a external drive. NOPE. No drive, but it was getting power and IS spinning.

At this point, I'm pretty sure the drive is faulty. My warranty with Seagate lasts until Sept 25, 2013 (I bought this drive last November during Black Friday).

Should I get a RMA with Seagate and test my luck with a refurb drive? Or should I just go get a new one? How long does the Seagate RMA process take and do they ship you a drive first, then you send yours?
 
In return, I'm going to get a refurb drive from them right?
 
Ah okay.

What a coincidence this happens to be. My main HD dies right before my desire to build a WHS. Now, there isn't a reason not to build a WHS...
 
You can pay for the advance shipping, or just do the regular rma. You will get a refurb drive, but that doesn't necessarily mean it's bad.
 
I did the regular RMA since I'm in no rush for a new HD.

I kinda suspected this hard drive was bad. When I first bought it back on Black Friday of last year, I think I accidentally dropped it while running to the next store. It was padded in a bubble wrap but I don't think it was enough to protect it. Then once I actually built my computer around February/March, there would be a few times where it didn't boot up right but after a few resets, it booted up correctly.

I hope Seagate is speedy with their RMAs..
 
Always try the manufacturer's hard drive diagnostic tools. Then use other's tools (i.e. Seagate drive with Hitachi Drive Fitness Tool, aka DFT) to check out your drive as well.

Learn more about SMART and the SMART values and what they mean, they will also help you keep an eye on how your drive is performing in the future.
 
You must log in or register to reply here.
Back
Top