Done with Newegg.

price things out on newegg
make wishlists
save
then look elsewhere

I still use newegg ALOT. because its

1: Less hassle
2: I know i will be getting my item in 2-3 days
3: Reliable service with good customer support/rma
 
I've never had any bad experiences with Newegg. Every time I order something, it comes with in 4 days. Excluding weekends. I'm happy with them.
 
only had good experiences with newegg here.. you didn't even buy the item, so why are you so upset with them? just because they made it seem like you could at first?
 
azzkikur said:
HardOCP and Newegg are partners. So there's a good chance this thread will be closed very soon. Like this one was.
http://www.hardforum.com/showthread.php?t=921606&highlight=Newegg

I personally use them a lot. I tried ZipZoomFly, and they completely suck. So I guess I'll stick with Newegg. I just miss the days of free shipping and the lowest prices. But they are dependable.
http://www.hardforum.com/showthread.php?t=920123&page=1&pp=20
Click to expand...

ZZF is good as long as you dont return anything. thats a pain in the ass, and they have horrible phone service, as many smaller companies do. I hate calling a store only to find 6 rings and a recorder with 'leave a message', yick.

I use newegg because of their no questions asked return/exchange policy.
 
Dillusion said:
ZZF is good as long as you dont return anything. thats a pain in the ass, and they have horrible phone service, as many smaller companies do. I hate calling a store only to find 6 rings and a recorder with 'leave a message', yick.

I use newegg because of their no questions asked return/exchange policy.
Click to expand...
Yeah, took 2 weeks to get my refund back. They kept "forgetting" to cancel the order in hopes I would forget about it, and they would ship the card and charge me the 15% to refund it. Bastards. And 90% of the time when I called, I got the "Leave a message and we'll call you back" message. I'll never deal with them again.
 
USMC2Hard4U said:
So I am comming back to the states in abouts a week. So its time to order my system!

First thing, I go to buy an Athlon X2 4800+

Retail is out of stock... no biggy...

OEM is in stock... 1064$... click add to cart...

A problem occured during adding shopping cart

Sorry, this item belongs to some Bundle. You can't add it manually to your shopping cart.If you want to get this item, please buy the bundle.



To hell with this? WTF? Why even list it on the Web Page for purchase then?

Never again Newegg
Click to expand...
You CAN place yourself on a list to receive the items you want from Newegg. They will email you when it becomes available. It's worth the wait.
 
The last time I buy from Newegg was a year ago and it suceds because it took them two days to process and three days to get the item to me(that's almost a week total). That's my experience and they have raised hell out of the prices. They are taking advantages over loyal customers. Think twice before buy from newegg when you can purchase elsewhere with lower price without having to deal with customer service. I never use customer service anyway.
 
TheTMan said:
You can,... its the power search button, its on the grey stripe below the drop down menus.
Click to expand...

sweet. I'd hoped something like this existed. Thanks for the tip. :D
 
xonik said:
That is generally the policy.

Why should they take the hit when you were the one being indecisive? Shipping costs money, and NewEgg didn't make the mistake. The 15% restocking fee is due to the logistics cost of receiving your item, updating their inventory, and of course the fact that they can no longer resell it as "new." If you don't want to pay the restocking fee, either buy from somewhere that doesn't charge it, or buy from a brick and mortar store.
Click to expand...
xonik's right you know.
 
S1nF1xx said:
They need to get a flat rate shipping fee. No more of this $x per item bull crap. If I buy a CD-ROM and an IDE cable, it costs them nothing extra to ship me that cable with the CD drive. They shouldn't charge me shipping on the cable.

They should do it where if you buy x number of items, you pay shipping on the cost of the most expensive to ship item. Or $x per box.
Click to expand...

Not true, and here's why.
They have more then one wharehouse. So, if by chance the CD-ROM drive is shipped from New Jersey, and the IDE cable is shipped from City of Industry, CA.... they really can't put them in the same box. This is why, to make matters eaiser, its just a flat rate per each Item.. I know, I had to go through the same thing. Sometimes shipping would cost 3 times what the Item cost for me, but I'll suffer. ^_^
 
In my lifetime I have spent over 9000$ at newegg. I did love them. But lately, it seems that they have got too big...
 
vat said:
The last time I buy from Newegg was a year ago and it suceds because it took them two days to process and three days to get the item to me(that's almost a week total). That's my experience and they have raised hell out of the prices. They are taking advantages over loyal customers...
Click to expand...

I have another take on that. I think they probably had large financial backers. People who wanted them to sell real cheap with free shipping and perhaps took a loss for a while to do that. They took a slice of the market share and now they have a business that can turn a profit. I read on anandtech, tom's etc that they plan to expand to other parts of the world and build warehouses in the markets they serve.

Me, I can't wait until they get to Canada. I mean on Tigerdirect.com you can find an item for $100, but on the Tigerdirect.ca website, it will be $135. The last time I checked, the exchange rate was 25%, not 35%.
 
Why you don't buy HDDs on Newegg, from a post in [H]ot|Deals:

Bubble wrap is precisely the problem. It does not protect the drive from shock as well as a foam shell like ZZF uses or molded plastic inserts like WD uses in their RMA shipments. Don't believe me? Hitachi will reject an RMA if a drive is shipped in bubble wrap - proof here:
Do not use bubble wrap, Styrofoam peanuts, paper, padded shipping envelopes or non-approved plastic or Styrofoam clamshell containers.
Click to expand...
WD doesn't specifically address bubble wrap, but they do address peanuts here:
DO NOT USE peanuts or flowables as they will not support the drive in all directions during shipping.
Click to expand...
How about Seagate? They think Newegg is wrong too, as written here:
DO NOT USE foam packing pellets, bubble wrap, or newspaper.
Click to expand...
Just for kicks, I went ahead and dug up Maxtor's shipping guidlelines, here:
DO NOT use Styrofoam peanuts or bubble wrap.
Click to expand...
Maxtor even went to the trouble of bolding it. You get the picture yet? Newegg does not ship hard drives properly. Their methods do not adequately protect drives from shock and damage in shipping. After my third DOA drive from Newegg, I switched to ZZF. ZZF has still not sent me a DOA drive, despite that I've ordered more drives from them than Newegg. I don't think I need to go to the trouble of looking up Samsung's policy, given that 4/5 of the major consumer drive makers have pretty clearly condemned Newegg's hard drive shipping methods. When shipping hard disks, you should pack it so that the drive and box move as one unit, and have enough packing material around the drive to make it resistant to puncturing and crushing. Newegg totally misses the mark on the first goal, as the peanuts allow the drive to slide around. This movement is unnecessary and can be quite damaging
 
I think I lucked out on getting an OEM HD from Newegg, since I ordered a 160GB WD from year December 2003 and it's still performing great. Of course, afterwards I learned about ZZF's new hard drive shipping method, and the next time I order an HDs, I'm not getting OEMs from Newegg.

I have not ordered from the Egg in a while though, pretty much ZZF for the past year since they've had better prices (and free 2nd day!) on the things I wanted.
 
Besides HDDs though, newegg is generally pretty good. Their proc prices are about the same as monarch and ZZF (but not eWiz :D). Video cards can be the same (read: 7800s) or slightly overpriced (X800XL = $250 on monarch, $30 or so I think on newegg).

They have a much bigger selection than ZZF or monarch though, that's why I always start out there. There is a lot of ram, cases, PSUs , and maybe more on newegg that is not on the other two sites at any price.

In motherboards I think it goes back and forth between the three pricewise. Some are cheaper on Newegg and some on other sites.
 
Correct, my main beef with Newegg boils down to two things: HDD shipping and shipping tacked on to prices where other dealers give free shipping. They still have superb service, awesome selection, etc.
 
Iv'e bought a lot of hard drives from new egg,all OEM except one and NEVER had a bad one. All are still working some are a few years old. Bad drives could be a brand problem,mine have all been Maxtor except for a couple of raptors.
 
A few pages back I posted about how I was awaiting a Seagate hard drive from Newegg....

...It came today....

Mandrake Linux 10.1 setup freezes at the hard drive detection part....

Edit: Oh, there's me jumping to conclusions again. It turned out to just be a bad linux ISO. Though I really would not have been surprised if the hard drive was broken, as it didn't seem to be packed too tightly. :eek: :rolleyes:
 
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