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This past weekend I ordered a cell phone plan with Sprint via Newegg and got an email stating I needed to contact them in order to activate the phone. Since Sunday I've been calling and emailing them but I keep getting placed on hold and I've been unsuccessful with Live Chat as well.
So I decided that I would look at Wirefly since their offers were comparable to Newegg's and if everything checked out I would cancel my order with the Egg. Well lo and behold I get the same menu and holding music! Which could only mean that they're the same company or share the same ordering company.
No wonder they're so flooded with customers. I guess it's good for them but crappy for consumers like me who get their cards charged and have to sit in limbo while hoping they eventually get access to a representative.
They're running a really good deal and maybe it's just bad timing on my part but once this is all said and done, I don't think I'll ever order a phone from Newegg (or Wirefly) ever again.
So I decided that I would look at Wirefly since their offers were comparable to Newegg's and if everything checked out I would cancel my order with the Egg. Well lo and behold I get the same menu and holding music! Which could only mean that they're the same company or share the same ordering company.
No wonder they're so flooded with customers. I guess it's good for them but crappy for consumers like me who get their cards charged and have to sit in limbo while hoping they eventually get access to a representative.
They're running a really good deal and maybe it's just bad timing on my part but once this is all said and done, I don't think I'll ever order a phone from Newegg (or Wirefly) ever again.