Does Monarch Computers always take this long?

[InorganicMatter]

I submitted my order ($190, 6800 AGP), recieved the "thanks for your order" email, and that was it. If I go to check on my Order Status, it says the order has been submitted to the warehouse and I will recieve a tracking # shortly. It's been like this for 3 days. What is going on here? Are they always like this?

 

[defakto]

Yeah, and calling them won't help either. I ordered a mobo once for next day delivery. 3 days later I called them, "it will ship tomorrow, call back." Called the next day, "it will ship tomorrow." Repeat for 5 days. It did show up...eventually. The problem is they don't keep stock on their website like newegg does, so you don't actually know it's in stock or not. Which is what happened to my board. It was out of stock but they never let me know that.

 

[bitgod]

It shouldn't take much longer I think, but this is why I stopped using Monarch and switched to only Newegg, even though I have to pay tax since I'm in CA. I get stuff from Newegg so much faster, and not even just the in-state shipping, but that it gets out of Newegg's door faster than Monarch.

 

[InorganicMatter]

Update:

My records indincate there was an oversell on that video card Stephen, but we are receving more invetory today and I would expect your order to ship later this evening or tomorrow at the latest. We apologize for the delay.

Do they always do this? Ah well, as least it's on its way now. Dang, all the stuff for my build comes in tomorrow, except for the video card which probably won't be here 'till next week at this rate.

 

[sammy5gs]

I live about 15 minutes away from their retail store, and going in the store is a little tough as well. They tried to tell me that when their website says something is in stock, it may not really be in stock.

Nice way to do business.