Dells poor customer service!!

J

Jim Gravina

Weaksauce
Joined
Aug 20, 2008
Messages
113
Ok, I just need to vent here....

I went to order TWO 2007FPs from dells website. Reg. $439 but they were discounted to $399. Just as I was about to order, I realized my credit card was at home (i was at work at the time). By the time i got home to order it again...the price jumped back up to $439!!! Just within a few hours.

I was on the DELL CHAT and he said to call customer service and they would probably give me a price adjustment. Well...I just got off the phone with them and they wouldn't do it! Even after I said I would pay for them right then and there! Now I understand it is what it is, but at the same time..i was getting TWO. It hadn't even been a full day since the sale ended! I was just really upset that they managed to lose a decent sale.

I even said I was going to go elsewhere to buy another monitor and they still didn't flinch! I guess I just assumed this wouldn't be a big deal. Now I gotta thing my whole monitor situation over again!!! UGhhh...

Thanks for listening :)
 
HP LP2065. Has the same IPS panel (usually also a bit of lotto here as well).
 
Thanks for the link...unfortunately i really have never been a fan of HP....especially their monitors. I know most of them have the gloss finish which i HATE. And most of their larger monitors see bulky, as well as thier stands.

Thank you for the input though.
 
We have the HP 2065 all over work (though only new people get them, old timers are stuck on CRTs even if our CRT dies, they bring us another half dead CRT :mad:).

These are HPs business line. They are very functional and not glossy. The screens would essentially be identical to the Dell if you got the IPS screen in each.
 
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