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Dell won't refund the price difference...

MisterDNA

MisterDNA

[H]ard|Gawd
Joined
Feb 8, 2004
Messages
1,058
I ordered my 2001fp on the 19th when it was $769.20 and my wife called the 27th during the $709 thing to see about a recredit. She spoke to a rather arrogant offshore outsourced gyno-Habib who flat told her it would not go through because it was already shipped and would have to use the coupon codes for a different order.

WTF?

Should we call back again? Time is running out. Not sure how long we have. Anyone?
 
I have come to have serious issues with Dell “customer service” in general. My 2001FP is beyond hope and I want to return it. I emailed as per their instructions 3 days in a row with no response, I called 6 times and got people who spoke nothing resembling English. Finally I called sales (funny how the sales people speak English pretty well) and after being put on hold 4 times I did get and RMA and pick up date.

“Dude, you got a dell” seems to be synonymous with Dude, you got screwed.

I’ll be shopping elsewhere.


BillR
 
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