Dell Venue 8 Office problems

[digital_exhaust]

Having issues with Office on my Venue. Excel, One Note and Power Point work just fine. Word, on the other hand does not. Won't open past the splash screen. I have uninstalled, reinstalled, tried quick repairs, online repairs, ran the Fix It and then reinstalled and still no go. I'm stumped.... any ideas or help is appreciated.

 

[rudy]

Vague description but I will throw a random one out there.

http://support.microsoft.com/kb/2755838

 

[digital_exhaust]

Thanks for the reply, but I have zero add-ins installed. Just seems odd to me that it crashes on start up and the other three work just fine....

 

[Gookitron]

does it give you any errors or crash report?

I bumped into this:
user account

Also maybe check the shortcut target string to see if there are some wacky commands in it.

edit: my original thought was actually this problem:
http://support.microsoft.com/kb/2813143
might as well try both

 

[heatlesssun]

Did you install the Home & Student Edition that it came with or some other version?

 

[digital_exhaust]

Its the home and student edition that came with it. Worked for the first week or so, then it just quit.

And Gookitron, thanks for the links, I'll look into those tonight.

 

[450]

Have you called Dell support yet?

 

[ManofGod]

Rename the normal.dot file and let Word recreate it, that should help.